Leroy Michael H. - Phoenix, AZ: This was my first purchasing experience with AutohausAZ and it was very pleasant. Your web site guided me through product selection and gave additional tips on other replacement parts that may be associated with this repair. I was helped by Paul on the web for will call from out of state . . . very professional on the phone. I did not get a will call notice until after I called Paul and left a message but all was good and when I went to pick up the parts they were at the front desk with no hassle. Autohaus has the system to deliver advice parts and all with a good attitude. Kudos to Autohaus!
Tom A. - Clinton, WA: This is just a brief message in regards to the Customer service, parts and overall performance of your company. I have been buying parts from your company for a few years now and I have yet to find any reason not to keep using your services. I find the parts are high quality and reasonably priced. I also like the free shipping and the fact I typically receive the parts on my doorstep within a few days of my order. I am now in the process of restoring a VW Westfalia and found you also have parts I need and have since switched over to your outfit from my primary web source. So thanks for all your help and service, I have actually shared my experience with other friends and they have started ordering from you as well. Keep up the good work.
Colin C. - Bozeman, MT: After waiting two weeks for another supplier to send me a part, which they never actually sent, and several phone calls to no avail, I finally came across your site. You had what I needed at a much better price. If I'd found you first, I would have saved over $100 in parts and shipping.
Thank you! You have my business in the future!
Peter K. - Henderson, NV: I found you and I am very happy I did. Parts are great and the prices are great. I will be doing a lot of business with you. Thank You.
Richard S. - Concord, NC: Thank You. My 1986 944 Turbo runs great now. With 51.6 thousand miles, it is running the best since I have owned it for the past 11 years. Guess I need to sell it now, while it is running this well.
Katherine S. - Whitehouse Station, NJ: Thank you so much for the core credit. Your prompt shipping of the original product is greatly appreciated. Look forward to perhaps contacting you again if the need arises. Added you to our list of favorites! Thanks again! The starter works great!
Russell P. - E Amherst, NY: Just wanted to drop you a note commending you all on having great customer service, great quality components and affordable pricing. You've got the formula figured. I've been buying auto parts for 35 years and your service is the easiest and more reliable I've dealt with yet. I just finished completing a rebuild on my 88 300E Mercedes and everything thing I asked for fit perfectly and you saved me hundreds compared to other sources. Thank you very much, keep up the good work. I hope we can be partners for the next 35 years.
D J. - Springhill, FL: I just want to thank you for your great products and service.
Vance P. - Fullerton, CA: Thank you for your prompt and courteous service.
Dave P. - Salt Lake City, UT: Just wanted to say thanks for a great price and great shipping on a pair of O2 sensors for my BMW. Time to go brag about your company on the Roadfly Forum. A Happy Customer.
Alan S. - Bonners Ferry, ID: My first order came today as promised. I'm very pleased with your service. I just placed my second order. If this keeps up you'll have a very happy and continued customer.
Stuart S. - Tucson, AZ: Everything I ordered for my VW Fox was perfect and arrived quickly. I placed another order today for some additional parts and have already received notification that they have been shipped.
I have been telling everyone where I work (about 1200 people) and everyone else I know about the excellent deals you provide. What a find!!!! You guys are absolutely phenominal. I placed my order yesterday and it was delivered today!!!
Life does not get any better.
Margaux L. - Cary, NC: Thanks Autohaus! Hate to sound like a cheesy commercial but I saved $450 on a new muffler & resonator by ordering them from you & having them installed locally. You have the best VW prices. Will definitely order from you again.
James S. - Madison Heights, VA: You guys are awesome and I will definitely order from you in the future!
Michael B. - Ft. Myers, FL: My order was received today and I am very pleased with the parts and the price I paid for them. I will surely tell my friends about your great site.
John S. - Germantown, WI: I was very pleased with the price and service I
received from Autohausaz. I will shop here again.
Greg M. - Williams Lake, ?, Canada: A quick note to say thanks. I got my parts today, excellent service/prices from your company. I will definitely order from you from now on! Thanks.
Follow-Up: Parts arrived. Everything as it should be, no surprise, your company is great!! Thanks.
Robert P. - Salt Lake City, UT: Thanks for the great prices and the fast shipping. On my most recent order I choose free shipping instead of paying for 2nd day and it got here in two days anyway! The site is very easy to navigate and I really like the suggestion links to related or other relevent required products.
Great prices and service is a fantastic sales pitch. I've reccommended your site two two other old Mercedes owner friends of mine and they are equally pleased. Keep up the good work.
Robert N. - Turtle Creek, PA: I am very pleased with your great prices, prompt delivery, secure packaging, sending the right parts and the quality of the brands you carry. I am an audi owner on a budget and you guys make it possible for me to buy new parts for my car unlike going to the dealer and other local and online companies who overcharge and give the foreign car market a bad name. Because everyone thinks the parts are so expensive I tell them about your company and prices all the time so they don't miss out on the best cars on the road today. Thank you AutohausAZ keep up the great work!!!!!!
Robert N. - Nogales, AZ: I ordered a new thermostat for my 1975 BMW 2002 after closing hours on Tues. and had the part @ my house by Thur. afternoon. Couldn't ask for better service, and the price was among the best I found anywhere. I won't hesitate to recommend you as a parts source on the international board I frequent online (BMW 2002 faq.com). Thanks for a good experience.
Siu F. - San Diego, CA: Received the control arms the next day. Better than excellent price . . . will recommend to everyone.
Chung L. - Phoenix, AZ: Yes, I am totally satisfied with the purchases at Autohaus. I will always continue to own a BMW and will always purchase whatever I need for my BMW at your web site. Thanks.
Doug B. - Gretna, LA: I received my first order from your company today. I was very happy with the website, ordering process, phone help, prompt shipment and notification.
Roy L. - Bartlett, TN: I have just received my second order in three weeks since finding you on the web. I am a former manager of a national parts chain that claims the best parts at the right price with the best customer service. They don't come close to matching AutohausAZ. Quality parts, outstanding service, and superb customer support!!!! I have been telling all my import owning friends to check you out!!! Keep up the super job!!!
Philip K. - Midland, MI: Happy Customer, Will be back! Found you via a Google search. Last time I tried to order BMW wipers from another site, I got stung. From Autohaus, I not only got the wipers for a great price, but also a new cupholder to replace the
infamous BMW unit. Shipping costs? What shipping? It was free. Fast service, no B/S. Thanks!
Ozzy's M. - Alexander City, AL: Order arrived today . . . SUPER SERVICE. KUDOS TO ALL STAFF.
Donald W. - Barstow, CA: As always, AutoHaus gave me cordial customer service in ordering my VW auto parts, and the delivery of them was super fast! My thanks to the great team in Phoenix.
Follow-Up: I've just received the sixth order placed with Autohaus, and once again, I received the best price, best personal service, and quickest delivery of parts I have ever known. I never fail to be amazed by the good people of Autohaus. Great work, guys!
Farris S. - Terre Haute, IN: Thank you very much for your prompt service and 100% accurate order shipment. I will continue to shop and buy from you first before driving to the local parts store or dealership.
Francisco A. - Coppell, TX: Thank you Autohaus for not skimping on excellent service and setting expectations accurately.
I received my order on time, tracked it all the way on line and enjoyed the very competitive price. My 560 SL and I are both very happy !
Linda H. - Glencoe, AR: Thank you for your fast service!!! I received my package this morning as promised, and I am
very happy with the quality of the products I received and the speediness, and the discount price, and the free shipping! Thank you very much.
John G. - Phoenix, AZ: Great parts, great prices and great service. Thanks again.
Glenville F. - San Diego, CA: I have been purchasing BMW and other auto parts from your company since 2004. I have been very satisfied with your service and the quality of your parts thus far. I appreciate the value that you provide for me and other "Do It Yourselfers". I recommend your company to my friends and family and have even purchased parts for them. I plan to continue using your services as my parts supplier. Keep up the good work. Thank you.
Mark A. - Zeeland, MI: Thanks for the order of my Saab fog lamp. Everything worked out great and your price was the best!!
Frank B. - Columbia, MO: This was my first time ordering parts from you. The ordering process was very simple and the order processing was very fast. I believe I had the part within three working days of placing my order. Toyota wanted almost $300 for the hub assembly but your price was $84 and change plus free shipping. It was a pleasure doing business.
Richard T. - Houston, TX: Thanks for great service, very good website and cheap prices!
Cam N. - Omaha, NE: Thanks for the credit. I am very happy with the service and will order more soon.
Follow-Up: ALWAYS excellent service.
Kurt C. - Tempe, AZ: I appreciate the business. You are my only stop for parts.
Albert F M. - Deerfield, MA: Just a quick note to thank you for your unusually fast service with my last order. It was my first time purchasing parts through you. I got an email
from you saying that the part was not in stock in your Arizona warehouse, but you arranged to have it drop shipped directly from your supplier. Since
your supplier was about 100 miles away from me here in Massachusetts, I received the parts overnight.
This is over and above what I have come to expect from online shopping. Though yours was not the least expensive price I found, the quick service
and free shipping really made a good impression. Thank you, and I look forward to doing business with you again.
Michael F. - Van Buren, AR: I had a problem with an order and just wanted to say thank you for the quick response to fix it. I received the replacement parts much sooner than I thought and didn't have to wait to install them. Another order is on the way.
Shawn L. - Salt Lake City, UT: Had to drop you a line to let you know I'm throroughly impressed. I purchased a clutch master cylander for my Accord. Dealer cost $116. My usual online suppliers: $80-$88. Your price? $34! Are you kidding me? I must admit I was a little suspicious to order since the price was so low (you know, what's the catch?), but nope, that was the OEM part and installed perfectly. You can be assured I'll be back when I need other parts, and I'm letting everyone else about you guys. Plus I'd much rather spend money from a smaller shop/site like yours instead of giving $ to the big internet sites/warehouses. Thanks again.
Charles Y. - Raleigh, NC: Good service and price. So far been happy with 3 orders so far because both price and service!
William L. - Ft Myers, FL: I received my order today and wanted to tell you I have never been more impressed from any company on the internet as you! That was great service and I will spread the word! I have been in the repair business for over twenty years and I know the only feedback you usually get is negative so I thought I would send you a positive. Thank you.
Sam N. - Goodyear, AZ: Hey, I just wanted to let you all know how much I appreciate doing business w/AutoHaus.
Follow-Up: Hi AutoHaus! Thanks for the prompt shipping of my suspension parts. I appreciate it very much. I will be stopping in on Friday to pickup a "will call" part. I hope that we can remain friends for many years to come.
Follow-Up: Thank you so much for your prompt service. I want to let you know how enjoyable it has been doing business with you all at AutoHausAZ. Your counter person at the will call counter was very kind and informative.
Vijay M. - Gouverneur, NY: Enjoyed doing business with you. The service department is great. Will come back again if I need any parts for my 560sl. Thanks.
Joao C. - Indianapolis, IN: Thank you for your prompt and professional response. Looking forward to working with you in the future.
Ken H. - Richmond, MI: Just wanted to let you guys know you were awesome with the parts I ordered. 2000 Jetta right rear caliper. Had it in 4 days, saved $80 and it was the right part the FIRST time . . Kudos to you. We look forward to ordering again soon. Thanks.
Follow-Up: Grand slam again. Once again perfect service!!!! The right parts, at the right price, that fit the first time!! Can't see buying anywhere else.
Bo B. - Blaine, WA: This is to confirm that I received the parts ordered today stated and as ordered. Thank you for the quality parts and great consistent and reliable service. I will certainly be in touch for all of my future Porsche and BMW parts.
Michael W. - Peoria, AZ: You guys rock!! I purchased my first German car late last year. It is a 1994 BMW 530i. It has low miles and is in beautiful shape. But, with age comes parts and repairs. Your website, service, delivery and
resources have been a great help to me. I have recommended your company and website to a friend in California that has two Mercedes automobiles; My nephew in Tennessee with an old Benz; my next-door neighbor with a Lexus; and another guy at work with a BMW. I hope they use your service. You guys and gals are great! Thank you.
Eduard F. - North Vancouver, Canada: Thanks for prompt shipment. Parts already installed and work perfect.
Joshua C. - Virginia Beach, VA: Thanks for the shipping notification and quick service! This is what makes people come back. Can't say about the parts yet because I haven't received them yet but price was cheaper for 2 even with shipping. Payment also made easy with Pay Pal. Thanks.
Paul K. - Glendale, AZ: It was a great transaction!! The only thing that could have made it better was a red carpet and doughnuts. I look forward to buying more stuff from you.
Tom U. - Canyon Lake, CA: Best prices, fast shipping. Will keep shopping with you. Thanks.
Follow-Up: Once again great service. Thanks!
Peter B. - Traverse City, MI: Thank you Helen. Your company's service is flawless each time I use them. I pass the word on as well to Roadfly and other friends of mine
with imports. Thx again!!!!!! : )
Jun Y. - Saitama, Japan: I am very glad to be able to buy these parts from your shop. Because, Japanese people can not buy the parts of 924 and the almost other FR-type Porsche series in Japan now. I guess "Porsche-Japan" cut off the parts supply about FR-type Porsche series in Japan.
It is so sad things . . . Thank you for your cooperation.
Gale W. - Kirkwood, MO: Service was great. Price was best. Wouldn't want to deal with anyone else. A friend in St Louis is getting ready to place an order for his vette.
Martin M. - Kennewick, WA: Thank you for the prompt service on my last order.
Michael B. - El Dorado Hills, CA: Happy customer! I recently received my latest order from you. I can't say enough about how happy I have been with the excellent service, price and speed which I was treated with! This was my second time for ordering items and was not disappointed. All items arrived quickly and were the correct fit for the job at hand. (brake pads, etc for my ML350). Look forward to doing business with you again.
Dale H. - Marietta, GA: I just received my parts here in Georgia on Monday and everything looks great! I was very fortunate to find you guys with the help
of google! You have very good personnel and i look forward to seeing you guys again. Thanks for all your help! (One satisfied customer!)
Charles R. - Phoenix, AZ: You guys are tops! It's always worth it to do business with Autohaus. I'm just a home mechanic keeping the family Volvos going and I do appreciate the good quality parts you sell, service is always friendly, your web site works properly and the warehouse is accessible. I really like the ability to order over the web and then pick up in person. Thanks again for doing the great job you do!
Bryan D. - Elma, WA: I just got my order and so far am pleased. Fast delivery and great prices. I will be doing more business with you guys in the future. I am finding you have almost every part I need at very affordable prices. I have added you to my favorites list and definitely plan to be ordering more . . . KUDOS to your site. Thanks.
Follow-Up: Thank you again for the excellent service.This was my 3rd order from you and plan to continue do to business with you. The ability to find the parts I need at below parts store prices is awesome. I am saving an average of 60% or more. And the free shipping....A+ Thanks again.
Ernest C. - Hollbrook, AZ: Your service is great. I received my parts this morning and they appear to be correct. Thanks again.
Richard J. - SC, SC: I saved over $70 by using Autohaus. I had been searching for a fuel pump for my '87 528e and noone could beat their price and their shipping options. I highly recommend Autohaus for all of your import parts needs. Their technical advice is simple and understandable to use also.
Pieter E. - Rowland heights, CA: Happy customer. Thanks for the good service. There was good comunication, fast sevice, easy website and the right parts. Thanks.
David S. - Huntington Park, CA: Parts were great, shipping was excellent but most
importantly, the price was great. Would love to make business again. Thanks.
Jan K. - Mississauga, Ontario, ?, Canada: I am very happy with your service - fast & up to date. Other way excellent.
Aleksandra P. & Stefan N. - Fort Mill, SC: You guys rock! You guys have helped me sooo much! My fiance' and I both have black 93 BMW 525i's and we ONLY use AutohausAZ for our parts. With so much money saved, we can definitely take the vacation we've always wanted! Our friends are so jealous we keep upgrading our cars. . .if only they knew! I have never had a bad experience with you and I would recommend you to ANYONE wanting to save cash and get parts fast! You are The Ultimate "Parts Provider" to our Ultimate Driving Machines.
Vern K. - Minot, ND: I received the parts on time and were the correct items and are installed on the vehicle. Good service and will use your company again. Thanks.
Andi M. - Chapel Hill, NC: Your service has been great - looking forward to come back.
Vaivuthi R. - Homer Glen, IL: Very fast shipping. Can not be happier. Keep up the good work.
Stanley B. - Phoenix, AZ: Today was my third order and everything went fine. I use will call and have had no problems. The prices seem very good also. Thanks.
Follow-Up: This was my third or forth order. Living in Phoenix I had done will call prior to my last order. I had limited time so I had the items delivered. Delivery was prompt and the order was complete not to mention priced well. Thanks again.
Larry G. - Chula Vista, CA: Thanks alot for the excellent pricing and real fast delivery. Rec'vd everything today and installed tonight. Good job. I will refer your site to friends of mine.
Edward S. - CALGARY, Canada: I am very pleased with motor controller switch. Also the quality is higher than I expected. I installed it and it peformed excellent. I shall no doughtly be considering your services in the future.
John F. - Waxhaw, NC: Great service and prices! It is a pleasure doing business with you and I look forward to more in the future.
Eric S. - Harvard, IL: Unbelievably good price and lightning fast shipping, not to mention unmatched customer service. Thank you so much.
Richard K. - Atlanta, GA: I just wanted the world to know that you guys are the best. Autohausaz offered the cheapest price, no shipping charges and I received my part in a couple of days. Wow, I will never go anywhere else.
Celine L. - Mercedes, TX: I just wanted to tell you that I am very satisfied with all the items bought recently. It was a first experience buying on line at Autohaus and I was surprised by the quality of the shock absorbers and also the brake parts received, needless to say that the price is also surprising. All items were delivered by UPS, and I must say in very good condition and as promised, within three days. I also have to mention that, not being too familiar with those mechanic terms, I called the contact number (800) 240-4620, and with the information I was given, was able to place my order for the exact parts that were needed. Thanks for everything. I sure will not hesitate to recommend Autohaus.
Bob A. - New Braunfels, TX: Just to let you know I just received my order, and was pleased with both service and price. Looking forward too doing more with you. Thanks again.
Arthur T. - Sun City, AZ: The service I received was great, and the prices are even better. The best I've found anywhere. Thank you.
Gary S. - Medina, OH: Everything arrived on time and in good condition. I haven't installed anything yet but I'll let you know how it goes when I do.
Mike C. - Valley Grande, AL: Just a short note to say, thank you for being a great source for old mercedes parts. I have always had a great experience when ordering from you folks. Your web page is very clear and easy to follow, your prices are about the best I have seen on most all items, and all orders are ALWAYS correct. My most recent order had probably near 80 items. One would expect maybe a possible mistake on that many items, but as always it was correct. Thanks again for being a great source on vintage parts!
Ernesto D. - Fontana, CA: My thoughts - you are the best!!!
Maksim S. - Goleta, CA: Thank you, guys! You are the best online parts store ever!
Kirk K. - Las Vegas, NV: Thank you for your professionalism. I really appreciate it!
Gerald L A. - Murray, AZ: I was in the Phoenix area to visit my daughter recently. Her 96 Volvo 960 needed a lot of work. Brake rotors, calipers, pads, cooling system hoses, flame trap, intake and throttle body gaskets, all had to be replaced. As a long time Brick family we've purchased Volvo parts from several supplies for repairs in the past. Autohaus Arizona had not been among them, but it certainly will be in the future. The prices and quality of the parts I bought there were very good. In fact better in many cases than other online parts suppliers. The service people were friendly and helpful. My orders were available quickly and with exactly the parts I ordered at exactly the price I was quoted. Volvo owners in the Phoenix area should really check Autohaus out. Quality OE and OEM parts at a fraction of dealer prices and usually available immediately. I had an over night wait for a couple of brake calipers but everything else was in stock.
I would recommend Autohuas AZ to any Volvo owner looking for quality parts, great prices and friendly service. Thank you Autohaus ... for helping make my Volvo repair experience successful and affordable.
Justin H. - Windsor, Ontario, Canada: I received this order today and would like to thank you for the fast shipping. Your excellent customer service is very much appreciated. Thanks again.
Pavel K. - Penn Laird, VA: Thank you for good parts & fast shipping.
Carl L. - Boden, Sweden: Greetings from Sweden. I've received my parts I ordered through you and I must say I'm very happy. No misunderstandings, great prices, FAST shipping, secure payment, etc... What more can one ask for?? I will definitely order from you again! Thanks for a lovely service!!
Thomas U. - Weatherby Lake, MO: I received the parts on Friday afternoon. This made the rest of the day go very well. With you help, I was able to get the front suspension and brakes back up to spec. The car ride and handling is much better now. The Lexus was real easy to work on. Your website has helped me in finding the much needed parts at a reasonable price. Thanks.
Steven R. - Bethlehem, PA, ?: Completely painless shopping experience. What especially impressed me was a recommendation on their part description page for four plugs (not mentioned in the maintenance manual, BTW) that are recommended when replacing the valve cover gasket on my car. The plugs were cheap, so profit wasn't the motive. Short story, replacing these plugs ($2 total), which were rubber and now rock-hard and leaky, fixed a long-term mysterious oil leak that even my dealer's service department couldn't find. Viva AutoHausAZ. I've recommended you guys a couple of times already to others and you'll be first on my list whenever I need to buy parts for my two BMWs and one Porsche in the future. Keep up the good work.
Follow-Up: The AFM on this order arrived before noon today (That's less than 48 hours after order placement, and for a part that showed out-of-stock on your web site). That's just amazing, especially since you had to get Bosch to drop ship it to me. You guys constantly impress me with how well you deliver customer service.
Robert K. - Mobile, AL: You guys are awesome. The best prices, service and customer support ever! Thank you so much!
Daniel F. - Knoxville, TN: Good job! My first order arrived and was exactly what I needed! And, I was pleased to read that Autohaus strives to be environmentally conscience and uses recyclable packing material whenever possible! Just placed my second order today. Looking forward to doing more business with you!!
Joe D. - Waxhaw, NC: Thanks for your help. You saved me at least $200.00. For an owner of an older car (1995 318i bmw) it was fantastic to get a problem fixed
without having to question if it was worth it. The item was a blower motor - at the dealer cost of $350.00 I debated if comfort was even worth the cost - at $160.00 it made a lot more sense. It works perfect. Pure savings as far as I'm concerned. Thanks again!
Kirk W. - La Canada Flintridge, CA: I was very happy with the website's ease of use, the prices were great and I was happy to see a lot of brands that I was used to using. The order arrived in great time and all are on the car. I will be using this site for all my parts needs in the future if stocked.
Paul R. - Grayslake, IL: Quicky message to let you know that once again you did good!! I'll know better than to pay extra for two day shipping so close to a weekend, but other than that, I'm happy. Switch went in that night after I got home from work just in time to avoid having my taped up window subject to the four inch snow storm!
Follow-Up: Happy as usual! As usual, good value, packaged well, shipped in a timely manner. It's why I continue to trade with you and recommend you to others. Thanks again.
JAMES W. - Patuxent River, MD: Autohaus has the best prices, fastest delivery and the most user friendly web site on the market. The parts I ordered (clutch master and slave cylinders) for my Porsche are factory quality. They fit perfectly and perform great. Thanks for the great service!
Bass Z. - Wallingford, CT: Well this thread is turning into an Autohausaz advertisement :). I am sure more will come in and share their experience. The Mintex pads started it:) Thanks.
Oscar L. - Cameron Park, CA: I want to thank you guys for the prompt service. It's been a pleasure dealing with you. You have my vote and business the next time I need a part.
Paul R. - Orono, ME: This was my first order from Autohaus. We received fine quality parts in only seven days despite the distance between us. I'll tell everyone. You'll be my exclusive supplier from now on.
Henk H. - Twin Falls, ID: Awesome service. Thanks for being so quick in shipping the parts that I ordered. I was very pleased with the packaging and the brand name of the goods that I ordered. I will be back.
John C. - Phoenix, AZ: Once again you guys have come through for me!!!! First of all saving me all kinds of money on great parts. Second of all, I placed my order, chose to pay with paypal and silly me never actually processed the order through paypal. Stupid me. Well along comes a phone call from you guys advising me of this error and then just take my credit card info over the phone and promise speedy delivery. Well 1 hour later I get an email saying it has been shipped!!!! Amazing customer service and customer care!!! Thanks again and you can be sure I will pass this info to all my friends and web pals. Once again great job and thank you for keeping me in line!!
Erik S. - Culver City, CA: You guys ROCK! I just want to say that I really enjoy shopping on your site. Your selection, service and prices are excellent, and I really appreciate your fast turnaround on shipping my items. Usually I'm on your site because something has failed on my BMW 540i and the car is sitting in my garage. This is my daily driver so I rely on fast turnaround of my orders to get me back on the road, and you have always come through for me. Please keep up your excellent work.
Keith K. - Phoenix, AZ: I have sold Volvos here in Phoenix for the past 20+ years. I get excellent service and great prices from you. Your Phoenix office is great they make you feel as if they really want your business and do everything to satisfy you. I get better service and e-mail consideration from you than I do from some dealerships that cost much more to do business with. May God supply his richest blessings for you this year. Thank you.
Paul M. - Melrose, FL: I have enjoyed using AutoHaus - Not only was the service great but I got the right parts - I love it - I don't even check with any other venders.
Simon P. - Olalla, WA: Thanks AutohausAZ. I have ordered several times from AutohausAZ and have received great service at very good prices. In addition, AutohausAZ carried parts that the other online parts sources did not carry.
Patrick D. - Redondo Beach, CA: I have ordered nearly $1000 worth of parts through your website. I like your service because you ship the items in a very timely manner. I also like that you have explanations of all the various manufacturers so I can put my fears at ease that I am not buying a cheap reproduction. I've never heard of anything other than Bosch but knowing that a particular company specializes in the part I need, I feel better. The smartest thing you offer which no other business which sells Mercedes parts online does is free shipping if the total is over $50. The two new axles and two rotors I bought weigh in at a hefty 61.5 lbs and that would add more money to the bill. Frankly, I would search elsewhere if I didn't have that option. Your prices are competitive and some downright the deal of the century. My axles retail at $610 each new and you sell the same ones for just over $300. I bought two for the price of LESS THAN one. I will continue to do business with you for sure.
Henry M. - Bosque Farms, NM: Very pleased with your quick shippping and no mistakes on the order; BRAVO. I am a small restoration shop exclusive of BMW, Jaguar, MG. I've lost my local drop ship to corporate buyout.
I have been searching for a dependable provider. You appear to have very competitive pricing and a good inventory relative to (others I have used). Hope to continue using you.
Richard H. - Reno, NV: Order received faster then expected and I have already installed on the vehicle. Thanks for the timely shipment and a product as advertised.
K. Aram Z. - Acton, MA: Thanks for the friendly service. Prices were an extra added bonus and it's already shipped. I couldn't be happier.
Joseph C. - Budd Lake, NJ: Thank you for your service. I recently purchased brake rotors for my 2002 Nissan Altima. The order was processed lightning fast and delivered with equal speed. The parts perfect! My first experience with you came to be because of your great low prices but I will continue shopping with you not only for price but for reliability, quality service and professionalism. I wanted you to know I appreciate your business. Thanks.
Rob T. - Bayside, CA: I am extremely happy with my purchase! (Bosch rebuilt starter SR401X) Thank you! Not only was it the best price on the net, but the shipping time and core charge reimbursement were exemplary! I have to say - you guys are the best!! I will definitely recommend you!
Roelof Z. - Valthe, Netherlands: We have received a master brake cylinder from your site. We are very happy with it. It came to us by mail and we have received it after just 8 days. Thank you very much for shipping it so good and quickly to the Netherlands. Again thank you and we will meet again with other orders. I'm sorry for my bad english.
Brad W. - Cary, NC: Thanks Helen. I got the part and installed it with no problems. Pleasure doing business with you!
Malory D. - Chandler, AZ: Great service! I just wanted to thank you for very fast and prompt service. Helen (I think that's her name at the counter) always has a smile and her service is always very fast. Keep up the great prices.
Antonia C. - Valley Village, CA: Thank you for being so professional and prompt. Your prices and service are unbeatable. Ordering parts from the internet can be slow, but you guys ship so quickly that I'll never have to go to the VW dealer for parts again! Thanks!
Mark L. - Granada Hills, CA: I continue to be impressed by the excellent service!!! Thank you.
Scott C. - Merrimack, NH: You have my business in the future as you are by far the most customer friendly website for auto parts I have used. Many thanks.
John J. - Colville, WA: Order recieved exactly as per order. Impressive service! I am most impressed with your service. All correct and delivered as promised! Many thanks.
Liemin Z. - Fremont, CA: I'm very impressed with your prompt response and professionalism. I had some bad experiences with other on-line auto-parts companies, like Expressautoparts.com, etc. I placed an order with them more than ten days ago and never got any answer. I'm happy that I found a good company like you guys, and you'll have my business, since I have three German-made cars. Thanks again!
Follow-Up: It is always a great pleasure to do business with your guys because you care about your customers. I shared my great experience with many of my friends about your great company and urged them to buy auto parts from you. Thank you again for your help and hard work. I just wish you, your families, and your company the very best!
Jeff R. - Gilbert, AZ: Fast service, great selection, easy to do business with! Thanks!
Follow-Up: Once again, I can't believe your great service! I ordered this 30 minutes ago and I've already received the email that my order was shipped! Last week, I ordered a "special" part and was told that you could get it within 24 hours. But 6 hours later, the entire order shipped, earlier than I expected! You guys set the standard. I don't even bother looking anywhere else for parts these days - thanks!!!
Jim K. - Torrance, CA: Very impressed with the speed of delivery and the personal customer contact. I'll tell people about your business.
Don L. - Minnetonka, MN: Thank you for the excellent service in determining exactly what parts I needed for BMW front end. Your prices are 75% less than dealer quote. Can't wait to bring the old Beemer back to life!
Dan C. - Pacific Grove, CA: My shipment arrived yesterday, right on time, exactly what I had ordered and at a price at least 20% less than any other supplier! This is my first order with you and you have definitely earned my future business. Thanks alot.
Jose Javier G. - Valencia, Spain: This evening I have received the pieces, everything the correct one. Excellent. A pleasure to buy in autohausaz! Thank you very much.
Walter H. - Osborne Park, Australia: The pump arrived already today. I am pleasantly surprised how smooth this transaction was. My only comment: With a service like GLOBAL EXPRESS MAIL who needs UPS, FedEx or DHL etc. I am so impressed that I have just ordered another item.
Mike O. - Harvest, AL: I have placed several orders with you and have been very pleased with the price and service. I have a 1992 Mercedes 190e and parts can become hard to get and rather pricey but Autohaus helps me with that problem. I haven't found any other website or local parts house that can even come close to the price they offer and their service is great also. Thanks again.
James K. - North Platte, NE: I was very pleased with my service on my recent order. I had a return that was handled in a most professional way. Thank you.
Randolph G. - Azle, TX: I just got finished ordering a fuel pump from you guys about 5 mins ago. I will say you have the lowest price on that fuel pump. It was $100 cheaper than any online stores and local stores here in Texas, and it's a "Bosch". You will most definitely be seeing me again, I will always check you guys out 1st on prices. I still can't believe the price. Good shopping, see you later, and thanks.
Mitch H. - Mansfield, TX: I have never been disappointed by your service, prices, or the parts you supply.
John B. - Columbia, MO: I have been extremely pleased with the variety, quality, and price of parts I purchased at Autohausaz.com. Shipping is always fast, and their customer service is first rate!
Juan D. - Friona, TX: This was the first time I have ever ordered from you. I just want to say that I was very impressed with everthing. It was shipped fast, well packaged, and last but not least, good service. Oh and no UPS charge. Thank you, and I have a lot more parts that I will be needing. There is no need to tell where I am going to get them from.
Follow-Up: I just wanted to say thanks for the great service that I always have recieved from your company. It is rare to find that kind of service now days.
Eugene G. - Phoenix, AZ: I would like to acknowledge Paul, my Autohaus Rep, whom I happen to get on every telephone call I make to Autohaus. He's great! Courteous, efficient, and professional. He is an asset to your company and a copy of this communication should be placed in his Personnel File. Also, I wanted to say thank you, and my deepest gratitude for all the quality discounted parts I have purchased at Autohaus. I'm restoring my 1982 280ZX and part, by part, Autohaus is affording me the restoration. I love you guys!
Miriam L. - San Francisco, CA: I have received my order and i am happy with it. It is a comfort to know that there is a company out there that has reasonable prices and reliable and quick delivery. Thanks!
Louis L. - Fremont, CA: I just want to thank you for the fast execution and shipment. Great business that you run there. Keep up the good work. I ordered something from IPA before you guys and they're not even here yet. Thanks.
Follow-Up: I just want to thank you for shipping my order quickly and intact. Everything is packed nicely and functional. I only order parts for my A6 & A8 on the internet. This is my second order and I'm very happy with your service and prices.
Dave D. - San Anselmo, CA: Thanks! You guys are great!
Jeff W. - Spanish Fork, UT: Thank you for the order I received on Wednesday. I ordered on Sunday night. Great prices and fastest shipping I've seen in a while. Thank you and I will be ordering again.
Charles D. - Scottsdale, AZ: It was a pleasure doing business with you all. The service was fast and friendly and your prices were excellent. I look forward to doing business with Autohaus of Arizona in the near future. Thanks.
Michael F. - West Frankfort, IL: I recently ordered a fuel filter for a 1981 Isuzu I-Mark. I was very happy with the price and the quality of the product. It is my intention to use your service to purchase more expensive componets for the vehicle, as it is being restored and many items are hard to find locally to this region.
Jeff B. - NSW, Australia: Just wanted to let you know that my shipment arrived safely this morning, and to say thank you to you and your team for all your help and assistance. I will certainly be back for all future parts requirements.
John J. - Myrtle Beach, SC: Thank you very much for your immediate response to my refund. I certainly appreciate it and will be back for more items in the near future.
Joe & Antoinette R. - Gilbert, AZ: You have great customer service and should be proud! Thanks!
Kevin S. - Monroe, CT: Just wanted you to know I appreciate your efficiency. Other than the check out being somewhat difficult to navigate, everything else was fine. Thanks for your help!
Scottie H. - Helena, AL: I would like to extend my personal gratitude to you and your staff. Autohausaz.com is without a doubt the best online auto parts operation available. I placed my order less than 72 hours ago, and its already here. No special shipping. Communication was terrific throughout the process. And the price - less than half of what my local dealer wanted. Just terrific, absolutely terrific. Thanks again.
Robert G. - Chapel Hill, NC: Thanks for the cheapo prices on the Mass Air Flow meter. I live on a small budget. We inherited the car from my wife's dad. Try to do as much work as possible on car, after finding out what dealer and non-dealer mechanics wanted for service. Wow! I definitely should have been an auto mechanic. Oil change for $80!!! Now I have a place to go to get Mercedes parts without paying mercedes prices.
James H. - Point Clear, AL: Outstanding service. I' ve ordered twice and both orders were received in two days by USPS priority mail. Thanks.
Soucksavanh B. - concord, NC: I am a new customer to your company and this is only my second time ordering from your web site but I have found Autohausaz to be a very reputable company already. I will continue to order parts from you and will tell everyone about you. The low prices are worth the wait of the time to receive them only because you're on the other end of the country. I am very impressed with the service and professionalism even if its via Internet. I am glad I found a new trustworthy company to deal with and will continue to promote you too. Thank you very much.
David R. - Jacksonville, FL: My first purchase was so easy. I was attracted by the best prices on the internet and availability of the parts I required. The web site was extremely easy to use. Good business practices. The icing on the cake was the fabulous service I received. Instant order confirmation e-mail, notification of shipment (by a real person) with shipping numbers, super fast shipping (next day) from their facility (this means they stock the products they sell) and professional packaging with every item separated in the package. Superb business practices. I was so impressed with my first purchase that I made my second purchase today and I am sure there will be more purchases in the future. I highly recommend this company for your European auto part needs. Thanks Autohaus Arizona. You folks are fabulous!! Thanks for the great service!!!!
Richard M. - Pittsburgh, PA: I recently submitted my first order to AutohausAZ.
The level of service was very impressive. Tom was responsive and patient in assisting with some payment issues. The prices were extremely cheap, the ship time was quick, the web site was well designed and simple to use, and the order tracker was extremely useful. The whole order experience was very good, with a noticeable increase in the service level over previous suppliers. From this point on, AutohausAZ will be the only parts supplier I use.
Dave S. - Gilbert, AZ: I cannot express the satisfaction I have dealing with Autohaus. The parts are always as ordered, competitively priced and processed timely. I can almost always count on same day order pick-up. Thank you, keep it up!
Raymund C. - West Covina, CA: I'm happy with your service, and the parts that I'm getting, and especially to Tom, who can
reply to my questions in a short time.
Thomas A. - Ngaruawahia, New Zealand: Autohausaz provide excellent service; Fast shipping, quick and accurate follow up on quotes and part enquiries. Their prices are very competitive. I will not hesitate to use them in the future. Very satisfied customer from New Zealand.
J William A. - Denver, CO: WOW! Just a quick note to let you know I have been very impressed with not only your parts availability for my old Audi, but also your quick shipping and great website. Keep up the great work! Thanks.
John D. - Gilbert, AZ: Thank you, Autohaus! Great prices, Great service, Fast shipping. I have to pinch myself just to make sure I am not dreaming. "Autohaus you are the BOMB in all these areas!" This is why I keep bringing my business back time after time. No doubt the market for auto parts is crowded with competition, but Autohuas rises above the masses and sets the bench mark for others to follow. However, I am not going to take a chance on the other auto part retailers, because everything I need is just a key stroke or a phone call away. Best of all they are a local Home Grown AZ company, not some big conglomerate chain. Put Autohaus to the test and place your order "you won't be disappointed." 96 Volvo 850 GLT, 01 BMW 330I. Thank you.
Philip G. - Albany, OR: I'd been buying parts from local suppliers for a long time. They come and they go. Rather than try to hunt down a local source for parts, I decided to hunt around vwvortex.com and see what others thought about online suppliers. So many of the folks in the forums had mentioned positive
experiences with AutoHausAZ that I decided to give you guys a try. Great prices, fast free shipping, an intuitive website, and quality parts is what I received. A UPS tracking number was expected and sent via email. Just like ebay, but better! No flakes or broken crap . . . just great OEM parts at fantastic prices. The user interface is great, too. Some online stores have great prices, but navigating their sites is a horrible, horrible experience. Can't wait till the last two AutoHausAZ orders arrive! Thanks again!
Max L. - Glenview, IL: Thanks for the excellent service! I recently ordered air filters for my late model Lexus. (I don't believe in paying luxury prices for mundane maintenance items.) Although I had some reservations about ordering via the internet, Autohaus made my buying experience worthwhile. Not only was the representative friendly and accommodating over the telephone when I had a question but I saved enough money to buy an extra filter even with the delivery charge . . . and the filters arrived quickly! With prices and service like this, I have already started giving out your name. Keep up the good prices and excellent service!
Leonard T. - Radcliff, KY: Thank u very much. I think your company is excellent and very friendly. I will be using your company again and referring u to friends and co-workers. Thank u.
Rod N. - Morrisville, NC: Thank you for the great service!!
John F. - Manteca, CA: Thank you very much. You have great service and great prices plus my 1990 Honda Accord and 1991 BMW 325i always seems to need something. I am sure I will be making more purchases from AutohausAZ in the near future.
Pedro N. - St. Thomas, US Virgin Islands, ?: Just wanted to tell you big Thanks on my last order. I couldn't believe how much I Saved. Everything came within three days. Thank you so much and see you on my next order.
Follow-Up: Just wanted to say Thank you! You guys are doing great customer service! Keep up the excellent work!
Daniel & Lorraine N. - Gainesville, FL: Thank you. We will definitely use your company again! We have always found Autohaus to be a great company to do business with! Thanks again.
Richard K B. - Melbourne, FL: Thank YOU . . I will be ordering more merchandise in the near future.
THOMAS M. - JACKSONVILLE, FL: Just wanted to comment on great service. You shipped my last order in a matter of hours after I placed!!! Now that's service! Also your prices for quality parts is very good. Overall a very satisfied customer. Pls pass on to your team.
Peter K. - Englewood Cliffs, NJ: It has been really great being your customer for many reasons. But one is that the stuff is always on time and you can tell that the company is organized, feel secure when I order and satisfied. One thing that I would say is that you would like to look into supplying more aftermarket performance material for those who do it themselves like kits. Keep up the good work.
Ben K. - Fort Wayne, IN: That was very quick. All of my transactions have been excellent especially this one! I will recommend you to all the VW fanciers I know. Thanks again.
Robert C. - Stewartstown, PA: Great Service!! Great Products!! Thanks!! I just wanted to thank you for the great service and fast shipping of my most recent order. I have ordered before from you and was equally pleased with your service and products. I will certainly pass along my highest recommendation and will continue to visit you with my parts needs in the future. Thanks!!
Myles C. - Seattle, WA: I just wanted to let you all know what a relief it is to have found your site. The prices are great, the order process is simple, and the selection of products that you have for cars is also wonderful. Job well done. Pass this message around the office and send it to the boss guy. I work in the service dept. with another company, and know all too well that nice messages just don't make it to the people who bust their bums hard to get the job done right. Good job guys.
Jon E. - Ridgeland, MS: Just wanted to throw in my two cents. I was somewhat skeptical at first, low prices, free shipping and in-stock. These were terms that didn't seem to fit together. Well you guys did it! Ordered my parts late at night, got shipping confirmation next day, parts arrived when they were supposed to. Too good to be true, we will see. I just put in another order just to check, but so far this skeptic has been happy! Keep up the hard work keeping the world in motion.
Ned P. - Phoenix, AZ: Thank you for the prompt and efficient service. Also for the low price.
Terry S. - Lethbridge, AB, Canada: As usual, great service!!! Fast shipping (only a week to Canada), the right parts at the right price. Thank you very much!!
Hugo G. - Santa Ana, CA: I recently ordered 1 set of 5-lug brake rotors for my 95 Nissan 240SX SE. I had accicentally ordered 2 4-lug brake rotors for my car and one of your customer service reps contacted me regarding this mismatch. I called back and changed my order to 5-lug brake rotors. If it wasn't for this, I would have gotten the wrong set of rotors for my car. Great Work!
Esmir C. - Jacksonville, FL: I was very pleased with the parts and the service provided by autohausaz.com. Parts were OEM and the packaging was very professional. I know I will order more stuff (in fact I am doing it right now).
John C. - Phoenix, AZ: Thank you so much for the wonderful products and amazing prices. I have found the quality of the parts I have purchased to be superior to others availiable from others locally, and the prices to be extremely more reasonable. I am a moderator on several vw/audi/bmw based websites and forums and find myself telling everyone what a great find you have been. I highly recommend your parts and services to all I know and come in contact with. Keep up the great job and count on supplying many vw projects in the future.
Richard M. - Armidale, NSW, Australia: On the 23rd December I ordered some parts from Autohausaz. Including the christmas public holidays and the weekend, these parts were at my home in Australia on the 28th December. I would like to thank you for your prompt service (and also US Postal Service and Australia Post). I have just ordered some more parts, maybe you can do even better! Thanks.
John H. - Brooklyn, NY: I just wanted to say how helpful your staff was with me today. I needed to order brake rotors for my VW Passat, and there was a question regarding my actual model . . . other vendors could not even look up my part, but Paul got it right. He was professional, friendly and guided me through other purchases. So thank you very much. I'll continue to recommend AH-Az to my VW enthusiast friends! Good prices, free shipping, nice website, great attitude!
William K. - Venice, FL: I had problems getting repair parts for my 1988 Mercedes 420 SEL. I found your company on a google search. You had what I needed. It was easy to find on your web site and the price was very reasonable according to my mechanic. You notified me within two hours that the items had already been shipped. Thanks a lot. I will use your company first, whenever I need parts. I have already told my mechanic of your web site, and he said he was interested. I have put you into my "favorites". THANKS AGAIN.
Brian H. - Greenbank, WA: Just wanted to drop a quick note about my experiences buying from you guys. I have never seen prices so low, orders so accurate, and shipping so fast. Any and all parts for my car will always be purchased from you. Thanks for the great service.
Luke H. - Grand Prairie, TX: Once again, thanks for the accurate and speedy service Autohaus has provided me with. Please please keep up the good work!
Greg P. - Denton, TX: Thanks so much for getting me the replacement water pump so quickly. I installed it and it is working just fine! I can't say enough about how fairly I was treated by you all. I took the liberty of posting on Roadfly how well you handled this situation, so I hope others decide as I have . . . Buy as much as possible from AutohausAZ.com! Thanks again.
Eugene R. E. - Hilton, NY: I've ordered several times now for my Mercedes, and your service, prices and product quality are outstanding. I'm referring you to as many people as will listen!
Follow-Up: I keep using you because of your very fine service . . . as well as good prices, too!
Wolfgang D. - Red Deer, Canada: I have been meaning to drop a quick email to say thank-you for the great parts and prices. I have finally got my car all fixed up and had a great
experience with AutoHaus. I trust the company will be around for a long time as I will use it as much as is possible. Thanks.
Bruce D. - Phoenix, AZ: I live here in the Valley and have ordered parts twice for my Porsche 944 and have been very satisfied with the experience on both occasions. I'm thankful you have such an extensive inventory on hand and that you're local. To top it off, your prices are very competitive and the woman that staffs the will-call counter is very pleasant and helpful. Autohaus will be my first choice when ordering parts in the future, thanks.
Josiah C. - Tulsa, OK: I just wanted to thank you for the impeccable service offered for my recent order. The part was shipped nearly immediately, even considering a holiday interruption! Great service, prompt response, part was as advertised. Thanks again.
Eric B. - APO, AE: I just want to let you guys know that your company/site is great. I searched a lot of different sites out there on the net before I made my buy. Your was the best priced one out there. There were sites that wanted double what you guys did for the same exact thing. Come on now, they really want to make that much profit off of us buyers. Luckily, you guys are not trying to stiff us out of all our cash. I just want to thank you for the excellent job you guys do. Lots of follow up emails and just plain good information. If I have to buy more stuff for my car, I am sure as hell going to go to you first for everything. Thanks again.
Mike W. - EL Monte, CA: Thank you for a such fast shipping. Item received today as it told. Nice item, works great.
Alan M. - Commerce City, CO: Just a quick note to let you know this was excellent service. Thank you.
Follow-Up: Again, thank you for outstanding service. I received my shipment yesterday. Outstanding service!
Duane C. - Marina, CA: I would like to say that I was very pleased on how fast your company responded and shipped my requested product. As I am a US Air Force member stationed in Germany, and requested that the part be shipped to my son in California. It is great to know that your company took care of my order even before I got around to telling my son it was in the mail as well as getting a chance to track it on line. Thank you so much for providing a quality product in such a short time. Not to mention, your prices are miles below your competitors!
Chadwick M. - Prescott, AZ: Huzzah AutohausAZ! I have been excessively pleased with your service thus far. Having just purchased my first BMW that, within a week, decided to start weeping (for joy, I hope) profusely from its radiator, Autohaus has been there for me and my emotional ride. Through three (and counting!) orders, you have always processed my parts for shipment within hours of my order being placed. Since I'm only about 100 miles from your warehouse, I have received my orders the very next day! And with free shipping for orders over $50? That's awesome! I was also particularly impressed by how well my new radiator was packaged! Soon, very soon, my ride and I will be back on the road and sailing gleefully through the curves and straightaways of Northern AZ. Perhaps on one of our trips to the Valley we can stop by and thank you in person. Until then, a hearty thanks from me and my as-yet-unnamed Islandgrun 1992 525i 5-speed!
Keith M. - Murfreesboro, TN: Great Work! You have kept my 87 and 91 BMW show cars in top shape for the last 4 years. I have saved thousands! Any wrong part or return needed has far exceeded my expectations. I will be an AutohausAZ customer as long as you are in business. Thanks for all you do!
Bret H. - Hudson, ME: Thank you for getting the part to me so fast. My car is running great and I am sure I will use you in the future. Have a great day.
Pearson M. - Christ Church, Barbados: Thanks to you and staff at Autohaus for the speedy shipment and receipt of the order which was received in perfect condition via express mail. I am truly a satisfied Autohauz AZ customer.
Orapin Ann B. - Lake Orion, MI: Your customer service rep was great and your service was very impressionable. Unfortunately, the mechanic gave me the wrong part to order. I will be back in touch when I am able to do more work on my Saab. Thank you for your prompt service.
David G. - Newport Beach, CA: I wanted to thank you for the exceptional prices and service that your company offers. I have had numerous transactions, and everyone has been a
pleasant experience. You guys are very competitive, quick to deliver, your orders are accurate, and you are very fair with returns. You have made a happy customer that will give you referrals and a lot of future business. Thank you!
Merv G. - Richland, WA: I received the struts in good order. I am indeed happy with my purchase. I was particularly happy that you took the time to advise me of the actual shipment and kept me apprised throughout the process. This is effective business management. I will be back with additional orders.
Fábio B. - Curitiba, Brazil: My orders have just arrived. I will install them, any problem I write again. Thank you very much, your internet shop is the best that I've ever bought from.
Follow-Up: It's my second time with AutohausAZ and I have no doubt, you are very reliable and your price is the best price. Thanks.
Don L. - Mesa, AZ: Found a link to your site in a thread on MercedesShop.com. Great prices, and you are only two miles from where I work, so the Will Call is a terrific idea for those that are local! I'll definitely order more items in the future for my MB 300SD. I passed a link to your site along to one of my co-workers, as he needs parts for his mid-nineties 5 Series. He'll be ordering some items soon. Thanks.
Scott E. - Scottsdale, AZ: I have to tell you that getting my parts through AutohausAZ has been great find for me. There is no comparison to how helpful and friendly the staff is and how quickly the parts are available. I had gotten EXTREMELY frustrated with our local parts retail stores and their lack of knowledge and even greater lack of customer service. I have told several friends about how great your company has been to work with. Thanks again to Helen for all her help the other day and I look forward to getting more parts for my other cars through your company.
Robert L. - Brooklyn, NY: Thank you for your handling this matter so quickly. I have received notice from our bank that the credit was issued. I will certainly continue to do business with your company when looking for parts. Thank you.
Tom W. - Independence, OR: Just a short note to let you know that the combination of speed, competitive prices, and free shipping for $50+ orders keeps me coming back. More importantly to you, it keeps me from whining on the BMW boards about exaggerated shipping and (grrr) "handling" costs, and makes me expand my orders to get the free shipping. Thanks for the effective marketing - this
consumer likes it!
Domingo D. - Potomac, MD: I have deal with you many times You always have the quality parts at the right price. I like the fact that you always follow up to make sure I am pleased with your service. I recommend you 100% and will continue to be your client for many years more. Thank you.
Saleem A. - Hamden, CT: Wow! This was the first time I've bought car parts online and I must say I am impressed. I received my exhaust pipe only 3 days after
purchasing it. I recently bought another exhaust part from a local parts store and the difference in quality is obvious. The AutohausAZ part is welded very well and painted with rust retardant paint. Best of all, shipping was free and I paid fifteen dollars less than the cheapest store in my area was charging; this was almost 200 dollars less than the dealer price! Thanks for the great service and great part!
Jim R. - Madeira Beach, FL: Thanks for your note Helen. You all are a pleasure to deal with. Please be assured that I will be ordering more in the near future.
Harry Q. - Toronto, Ontario, Canada: I am extremely pleased with the extensive parts
selection, the inventory and prompt service of
Autohaus. I have placed many orders with Autohaus and I appreciate the good service and good prices. I own several vintage automobiles and Autohaus is helping me to maintain them in top condition. Thanks to Autohaus and the staff.
Luis R. - Bronx, NY: Thanks for responding to my previous e-mail. Since that time I have received the 4 spark plugs you sent and everything is great. Your service is outstanding and you showed that there are still a few companies out there that have great service. Thank you for your immediate response.
Neal S. - Baldwinsville, NY: Just a quick note. I'm new to your website but appreciate your prices and very good customer service. Please keep up the good work!
Ryan B. - Logan, UT: I just thought I'd make a comment - you have one of the neatest websites I have ever visited. Your returns system is awesome, as well as the entire My Autuhaus portion of the site. Everything navigates like a charm. Good work!
Michael M. - Carmel, IN: First order. Experience was first class. Installed all parts today. Perfect OEM fit and finish at half the dealer price. I will be back.
Stephen W. - Burnley, United Kingdom: Well, I must be honest and tell you that I didn't think that the calipers could be delivered before Christmas but they have arrived safe and sound this morning. The parts look fine and the packaging faultless. Thank you and have a good Christmas.
Peter B. - Palatine, IL: It was great ordering from you. Good prices, fast response to a minor change, and helpful telephone staff as well.
Duane L. - Blaine, WA: I am a retired corporate business manager/small business owner. During the past few years I have observed an alarming decline in the quality of customer service and merchandise. Dealing with your business has been a breath of fresh air;
top quality customer service and parts from a business management team that still values integrity!
Uwe L. - Canberra, Australia: All the stuff has arrived. Thank you very much for your super quick and excellent international service. I'm very impressed and will be
back for more parts in the future.
Roberto C. - Walden, NY: You guys have an awesome, easy to use, and very helpful website. Thanks.
Michael R. B. - Avon, IL: Your parts were as cheap as any competitor, same brand and quality, and your people helped me through the paying with a Canadian billing, as I
live in Canada and ship to my home ranch in Avon, Illinois. Thanks again for all the help.
Peter C. - Sun Valley, ID: From start to finish everything went smoothly. I will not hesitate to recommend your operation for price, professionlism and prompt delivery.
Ronald N. - San Francisco, CA: Your company is superb with price and service. Just got my order today, free shipping and no hassle. The BMW dealer here in town wanted $65 for one part that you had for $9, just that one saving just about paid for the whole order of $70. I deal with other places, or did . . . don't think I'll look around anymore. Well, can't do that, got to keep you honest. Super company.
FOLLOW-UP: Good parts, good prices, no sales tax and free shipping. I think I've died and went to heaven.
Phillip H. - Redmond, OR: Best prices, fastest shipping and quality parts . . . how can you go wrong. Very glad I found your website as a referral on www.MBworld.com.
Jeffrey V. - Orono, MN: So far I'm very pleased with the price of my part ordered. Also with the service and updates. Now just will wait to see, until it arrives, how the rest of this purchase is.
Jessica M. - Bushkill, PA: I just wanted to say Thank You. The parts ordered were perfect for my car and saved me a huge amount of money. Looking forward to doing business with you again. A very satisfied customer.
Rock H. - Las Vegas, NV: Prompt and professional customer management. Excellent service. Expect me to do business with your company again soon. Thank you.
Ronald C. - Lemon Grove, CA: The first time I ordered I was quite surprised as to the prompt arrival of my order. The second time I placed an order I called the order line department with a question about part compatibility with OEM. The information given me was helpful and timely. Today I received the order that I placed yesterday. Congratulations on your system. It has been designed for customer comfort and satisfaction in mind.
Dave J. - Poulsbo, WA: Thanks for doing this. You've got a future customer here...
David S. - Oak Point, TX: Thank you. I own 3 Benzes and I will definitely be back.
Ron J. - Haines, AK: I ordered a part for my VW from you a few days ago, and just received it. It was exactly the correct part as ordered and my VW is fixed now. Thanks for the prompt, accurate service. As you might imagine, getting things quick and accurate are important, especially for me since I live in a small town in Alaska. Thanks again, keep up the good work.
Dennis K. - Milwaukee, WI: Great Service! Wow! I've used internet auto parts stores before with mixed results, but nothing compares to you guys. I placed my 2nd order with you today and it was shipped in less than an hour. Outstanding! My 1st order arrived on time as promised. I know I'll be doing business with you again. Keep up the good service, good parts, great prices and fast shipping! Thanks much and I'll definitely recommend you to my friends.
Philippe G. - Montreal, Canada: Super Service! This is super number one professional service I got from Autohausaz. You (Tom/Autohausaz) told me my part was probably not for my car, and after double checking, that was correct. My order was held until my reply. I really could not expect better service. You guys struck super good with me. My most sincere congratulations on well earned business.
Edward C. - Aiken, SC: I just wanted to say thank you for your service. I have been satisfied with your prices and product quality. For example, I checked last week with Volkswagen (since I happened to be near their parts store) for their price for a fuel pump relay for a 1994 Jetta I'm working on. They wanted $32.00! I told them "no thanks." Your price is $4.30. It's the same dealer that could not diagnose the problem with my Jetta, yet replaced the coil (and some other related parts) which cost me more than $600.00. When that didn't work, they wanted to replace the fuel pump for another $600.00. I decided that I could replace a lot of parts for $600.00. I'm glad I found your web site. I'm happy with your service.
David R. - Coon Rapids, MN: I'm just writing you this email to thank you for being there to assist me with parts for my wife's 1998 Volvo. She has always wanted this year and style of Volvo. You have the best prices and service anywhere! I enjoy fixing things and this car is well built and a pleasure to work on. Now I find myself wanting a Volvo wagon. Well thanks again for everything.
Ilya P. - Charlotte , NC: Well as you can probably tell, I have ordered a lot of parts from you guys, and that continues because I love the low prices and how easy it is to order parts. They have all been good so far, and I'm still awaiting to get my next part soon. Thank you very much, and I will continue to do business with you!!!
Brandon T. - Hildebran, NC: I really am very happy with your service level. Through all the issues I had, you and your team have performed at the highest standard I've ever
experienced. I will pass on your company name to anyone requesting automobile parts that I know you may carry. Again thanks so much!
Thomas E. - Bettendorf, IA: Your customer service representative (Paul) was just absolutely great in helping me figure out which parts I needed. Your prices beat the rest! Thanks!
Mark L. - Midlothian, VA: Thank you for your prompt service. I will definitely shop with you again and have already told my colleagues to shop you as well; some of them have done so already.
Luis A. - Mendota Heights, MN: A month or two ago I ordered some parts for my A6 (radiator) and for my 993 model Porsche (headlamp lenses) and received great service as I needed these parts in a bit of a rush. Thanks! As a way to pay back, some Porsche-owning friends were looking for headlamp lenses for their 993 and I sent them your way so get stocked up as I expect
you to receive a few orders for these. Treat them well as they are zealots and will come back for more ;-)
Ed & Sylvia K. - Los Angeles, CA: We thank you for the quality of your service and the great prices. Your emails were timely and it got here on the 23rd. We will recommend you every chance we get. Ed put the wipers on my car already.
Ram A. - Rishon le zion, Israel: My Saab parts have arrived. Thanks for your efficient handling. I will recommend your services to any of my acquaintances and will use your services again. Thanks and have a nice day (-:
Aaron H. - Monroe, GA: You are great! I have placed 5 orders with you so far with no problems at all. Today I placed an order and made a mistake on one part number. I made a phone call and within five minutes it was fixed. Not only that but it showed up correctly on my order review. It doesn t seem like much but this sort of thing is almost impossible for any other companies. Thank you very much.
Richard P. - Oklahoma City, OK: Can I just say thank you! In a day when customer service usually includes the word "self." I really appreciate the quick response to emails, quick shipping, responsive customer service and the professional way that everything is handled. You've made a customer that will stay with you and recommend you to others.
Horacio M. - Fort Worth, TX: I would like to thank you for the great service and quality of the parts that I purchased from you. Excellents prices. Awesome super fast delivery. Thanksssss a lot.
Craig J. - Elkhart, IN: I got my oder today and I am very happy with service and will order more for my old Audi. You have excellent prices and great service. All I have to figure out what to do next to my toy.
Thanks for your service and prices.
Mihail M. - Gaithersburg, MD: Thank you so much. It's great to do business with AutohausAZ.
Dave A. - Logan, UT: Service and prices on my parts were excellent. Give all those personnel who were involved with my orders are definitely in line for serious pay raises. Thanks.
Jacob L. - Greensboro, NC: Autohausaz.com is flippin' sweet! Keep up the good work!
Ricky R. - Tamarac, FL: Just to let you know for future reference for me and your co-workers and to future prospective clients you encounter . . . It took 24 hours to get my order world wide express, I paid 45.00 for and I was impressed. So anyone ask to get in a day order shipped here . . . yes, 1 day, 24 hours and U.P.S. is awesome service. Thank you, spread the word bro. Tell Paul and others please I'm extremely happy with your fantastic service, you have a customer for LIFE bro. no bull. Another order in a few days. Take care.
Tom S. - Farmington, UT: Thanks Tom, I appreciate it. AutohausAz is bookmarked in my favorites section and I will be ordering something again soon no doubt. Thanks again.
Vincent R. - Auckland, New Zealand: I just want to thank you for the totally awesome service you provide. I can't believe the parts I ordered arrived in New Zealand so soon. Your prices are amazing too, compared to what we pay in NZ for Saab parts. I am really happy to deal with you and have no hesitation in doing so again.
Antonio Pedro N. - Marinhais, Portugal: I have just received the items in very good condition. Great dealers. Thanks.
Paul M. - Fresno, CA: I just placed my first order with you over the web and got confirmation that it shipped already. I've gotten great service and seen highly functional websites elsewhere, but you have that and your prices are just awesome. The last item I needed for the car was a fuel pump and I learned of you AFTER I paid waaaay too much at the competition and I was not happy. This time I remembered you, compared prices and avoided getting gouged by the other guys. Never again.
Thanks so much AutohausAZ.
Sal N. - Las Vegas, NV: Hat's off!! You guys did it again. Very prompt and responsible shipping. Ask your bosses for a raise! Thank you.
Peter B. - Madison Heights, MI: You guys are the best. I appreciate your help keeping my 1990 BMW 750il on the road.
Denton S. - Monroe, GA: I just received the second set of Jaguar brake calipers from you and wanted to send along my sincere thanks for the great service and the quality of the parts. I have been in the automotive repair business for about 50 years (time flies when you're having fun!) and I have never experienced a better supplier. Keep up the great work!
Robert F. - Sterrett, AL: Many thanks for your prompt shipment of my cabin microfilter. I saved big bucks on the filter vs. dealership cost, and my wife and I installed the filter ourselves to save additional money. Again, thanks to a great vendor which I plan to use again for all my parts.
John N. - Jeffersonville, IN: From a 1st time customer, thank you. Great prices and extra service when I had a problem with my bank card on the order. Really hate to see our Mercedes break, but looking forward to my next order opportunity. Thanks again.
Kim P. - Mullaloo, Australia: Delighted with speed of delivery - less than 7 calender days from Arizona to Western Australia.
Delighted with prices, items all present and correct. Thanks.
Matthew H. - Springfield, NH: Thanks for the fast and efficient service! It's good to see someone carrying a such wide range of Saab parts.
Monte M. - Denton, TX: Almost unbelieveable low prices from Autohaus. Paying 25% of list price for quality replacement parts, no tax and free shipping has made me a convert. My 20-year old VW Cabriolet will become even more pampered with pieces/parts from the Valley of the Sun. My first order was delivered complete and on time. Excellent service by shopping on the Autohaus web site. Thank you.
Darrell J. - Tempe, AZ: My orders have been processed accurately, timely and the parts fit. I can't say enough about the quality of your business. Keep doing so! I have sent at least four people your way since I first started doing business with you and will continue to do so. Thanks!!!
Chuck A. - East Wenatchee, WA: A special thank you for all the hard work you folks put into getting me the right parts, at great prices. Fast shipping and great phone service! A big "Thank you!" to Paul for all the time making sure things were right. I know it is a team effort. I keep coming back for more parts. Keep up the great work!
John S. - Phoenix, AZ: Thanks, guys! You always come through to help me out of a jam ... today you provided within 20 minutes from order to pickup a part that my tech had spent many hours searching around Phx for, and found only at (the dealer) for around 30 percent more than your price!! You guys are why my treasured old Benzes are still on the road!
Robert I. - San Jacinto, CA: I just finished an easy, one person installation of my struts. Your service wasexcellent. The price very good, delivery Wow! You shipped friday, I had them Monday morning. I am very pleased. Thank you!
Edwin H. - Lorton, VA: Thank you for shipping this so fast - that's great service.
Scott M. - Peoria , AZ: I thank your whole team for the work they do for me. My parts are always correct and ready for me in a timely fashion. Thank you for your hard work.
FOLLOW-UP: Once again you all have done a great job. You continue to have the best prices and great parts. Thank you.
Wendell S. - Durham, NC: Great Service. Product was out the door within hours of placing order and the price was much less than many other places. I have found a new favorite website!!! Keep up the good work.
Cyrus A. - Scottsdale, AZ: Great service, great products and great prices. Thank you.
FOLLOW-UP: Excellent and prompt service as well as great follow-ups. Autohaus is the best place to shop for parts in town without having to look further for best prices.
Roy J. - Glendale, AZ: Hey thanks for the quick turn around for I got my parts inside 3days from placing the order. Installed within 10 mintues and both hood and trunk lid on my porsche opens with ease. Project car is looking great! Best regards from a happy customer!
Jim W. - Rockwood, TN: I found your site from a web search. I had been putting off repairs due to the costs, but after finding your site I was able to get not only the parts I needed for repairs but belts, hoses, plugs and wires for alot less than the dealer wanted for the heater core alone. The free shipping was an added bonus. You have all my VW business from now on! I hope that you increase your Rover selection. I have a '65 series IIA and a 95 Discovery. Thanks again for the discount prices.
Calixto B. - Juana Diaz, PR: You are great! Thank you very much for your superior service and trustworthiness! My Volvo 940GLE has come back to life!
Roland L. - Fredericksburg, TX: Thanks for the prompt service in filling and shipping my order. Your products are great quality at fair prices. Thanks again!
Paul A. - Phoenix, AZ: The prices you guys have can't be beat anywere
online, and believe me I checked. I'm currently
sponsored by Sport Compact Pro and they're in the
process of directing all western sponsors to your
site. Thank you for keeping me posted on my order.
Keith S. - Hamilton, OH: I was very happy with the headlight for my VW GTI. The price was the best I could find. The shipping was fast. The web site is very good, clear, easy to get around it. I liked how the terms and conditions were very clearly spelled out and easy to access. You can bet I'll check your selection for some other parts I will need for my car as it gracefully ages.
Denise R. - Dunedin, FL: Thank you. I certainly be using your company again in the future and I have passed your company around to many of my friends!!!!!!!!!!!!!!! Thanks again.
Jesus D. - Laredo, TX: I am very satisfied with the service I received from you. Hope the parts are as you offer them, just in case of any compliant I´ll let you know, but I doubt it, this is not my first purchase.
As usual your prices are excellent. Thanks.
Frank J. - Doylestown, PA: Thanks Tom, you know with Mercedes I will be back. Thanks for the great service.
Kenny P. - Wimberley, TX: Today, after looking at your website and reading about ya'll on the Mercedes Benz Club of America web forum, I finally placed my first order. I am amazed how quickly the order was shipped, within two hours of my placing the order. Even more amazing, was the fact that one of the items I had ordered, you were out of, but I received a call within fifteen minutes, letting me know this item would not be shipped! I look forward to equally pleasant experiences in the future!
Bryan L. - Annandale, MN: So far the parts have been good but the prices are what really makes it worthwhile. Prices are 50% of what it costs at a dealer, this is usually the way it is. Thank you for your service and lower than dealer costs.
Alejandro C. - Fresno, CA: I recently received an order from your store, and I must say that I am very pleased with the pricing and service provided. Thanks.
Vincent K. - Wyoming, MI: Just sending a quick email to say "thanks" for the
rapid order. You guys also had the best overall
prices, particularly for my oxygen sensor. Thanks again.
FOLLOW-UP: Just wanted you to know I installed my fuel pump and filter that I recently received. This is my second order from Autohausaz. Your prices are the best and you fill
your orders quickly! I've "plugged" you on
Audiworld.com. Thanks again.
Alan R. - Tucson, AZ: I wanted to take a moment and email you guys at AutohausAZ. I have made a handful of orders from you and have been very happy with all my purchases. The most important thing for me was the availability of parts for my BMW. I have always been able to find the parts I need when I couldn't find them anywhere else. Secondly, the pricing is always very reasonable much less than trying to buy these parts from the dealer. And lastly, the parts ship out very fast and usually get to me the next day! I am very satisfied and happy with the parts, service and prices from AutohausAZ. Thank you!
Andrew W. - Maricopa, AZ: I am very pleased with the pricing, product and service. My expectations were exceeded and I definitely will do more business with Autohausaz. Thank so much!
Dale A. - Cartersville, GA: Thanks!! Thanks for the parts and thanks for the price- it was the best by far! This was my first chance to buy from you and I'll be back for more.
Gilson S. - Curitiba, Brazil: Today, I receive my parts. Very fast and all correct! I see more orders in future . . . (sorry, my written english is bad). Thanks.
Barry C. - Artarmon, Australia: On Friday 16th September I ordered some parts for my Audi 90 and still find it hard to believe that they were delivered to me on Friday 23rd September. (I'm still waiting for my local dealer to deliver some parts ordered last Thursday the 15th). Very impressive service - thank you.
Carlos S. - La Puente, CA: I just wanted to comment that I think your prices are great, I have checked various web-sites and you're the BEST. Also you have great customer service representatives. They are very helpful and courteous. It's a pleasure doing business with your company.
Brian H. - Cedar Hill , TX: Thanks for the update. I am very impressed
with the customer service. You guys do
a great job!! Thanks again.
Les M. - South Australia, Australia: I write to express my thanks and congratulations for the absolutely amazing service I have received with my order. I ordered on 19th Sept and received my order delivered to my home in South Australia on 23 Sept!!!! This is really unbelievably fast and is quicker than many deliveries within my own country!!
Your pre-order service is also excellent with prompt and clear answers to email questions ,and your actual selection/pricing and ordering procedure is so easy.In fact easier than going down to the local parts store.
Your prices are also excellent and I was able to make a substantial saving on the prices here in Australia even with the shipping charges!! I will use your company again and recommend you to others when I can.
John F. - Cullman, AL: I thought because of the low price the 944 fuel pump couldn't be a Bosch but it was. Thanks!
Bruce C. - Attica, MI: I ordered an engine cooling fan for my 99 VW Jetta IV a few months ago. It arrived quickly and was an exact replacement. Very happy with your service and prices. That's why I just ordered basically a new front end for the same Jetta. (I figure with 275,000 miles it was probably a good idea to replace the bushings/control arms/stabilizer links/ball joints) Thanks for the outstanding service.
Terry G. - Union, SC: you are the best. i just bought a 1984 mercedes 300d turbo diesel. it needs a lot of cosmetic work. i live in a small town and there are very few mercedes around. none of the supply houses carry parts and they have to be ordered. you saved me over a hundred dollars on one order. since getting the car i knew that i had to find a place to purchase my parts due to the facts of cost. so i headed to the net. i searched a lot of sights before i found yours.
i found one sight that there logo was beat or match the price. so i got your prices and went back to them. at first i used the net. i kept getting cut off from their site after presenting them the cost of your products. i was told computer problems. after finally calling, they stated i would have to call back the next day and talk with a supervisor. i made the call the supervisor said he didn't have acess to the computer and couldn't look up your prices. so i gave him the parts number and price. he finally came clean and stated that no way he could even match them much less beat them. so i made my first purchase from you. since then i completed the second order as i learn and find out the parts i need to restore. you are second to none in quality and price. and with this i must say you will have my repeat trade. thanks.
Rick R. - Peoria, AZ: YES! I am happy. This part was very inexpensive from you, and the ordering was a breeze. I have a 79 Superbeetle Cab (my wife's toy that I restored for her), plus a couple of 79 911 Porsches (911 and 930) . . . And an MB as well . . . so any German car parts store is welcome.
Bill G. - Havre Ge Grace, MD: I wanted to thank you for my last order - everthing came as promised and was here when you said it would be. Thanks.
R R. - Bradenton, FL: Thanks for the timely service. I'm sure that I will do more business in the near future!
Russell H. - Copley, OH: Thank you for the great service at a fair price. I'm well pleased with your company!
Justin L. - Torrance, CA: I wanted to say that my order came faster than I expected and that all the parts I wanted came as described. Keep up the excellent service.
George P. - Phoenix, AZ: Thanks. You are my #1 source for parts.
Reginald W. - Waldorf, MD: Well let me first say that your site has provided many parts for both my Mercedes and BMW. After placing 14 orders I have to say you are the best with the best prices around the Internet or otherwise. Keep up the great service and I applaud you for keeping your standards so high.
Stephen L. - Port Moody, Canada: I received my order of bushings and washers this morning and everything was in order. I was really impressed with your service, and the fact you saved me a large amount of money. I have recommended you to a few friends with older cars
and will definitely be ordering parts from you in the future. Again many thanks.
FOLLOW-UP: Just a quick e-mail to say my order has arrived, and it all fitted perfectly.
Again, I made a significant saving buying from you and will be ordering more parts in the near future.
Stephen P. - Ellicott City, MD: Your (shipping department) should take a break and have a donut and coffee and pat yourselves on the back. I was VERY leary of doing business with you because of the distance, but your dept's hustle makes up for some of it and the products arrive fast, and in awesome packed condition. I was serious - I really think you should take a break and celebrate that you are doing such a great job of serving and making the customer happy.
Curtis O. - Plant City, FL: Thanks Autohaus. The parts and service were great! Will certainly contact you for further needs.
Douglas P. - Cold Spring, NJ: The order arrived on time, and was exactly as promised. I am very happy with the transaction, and will be doing business with you again. Thank You.
Brian S. - Lititz, PA: Thanks Tom, that's why i get all my parts from you guys great prices and great customer service!
Dusty M. - Seattle, WA: Thanks for the prompt service on my recent order. I particularly liked the web-based order system, the low price, the absence of sales tax, and the free shipping!
Joshua H. - Lake Forest, CA: Just wanted to drop you a line to let you know how pleased I am with my experience from your company. Shopping was easy, the price was great, and the service was speedy. Thanks.
Jeff B. - Mesa, AZ: Nice parts, great prices, I'm very happy with your service and will shop with you in the future. Can you give me the name of companies similar to yours to purchase parts you do not carry? I still need the trunk molding for my 79 mercedes 300d which you don't carry? I really don't like doing business with the merc dealer. Thanks.
Kathy A. - Taylorsville, UT: Thank you for the wonderful service. I had ordered the wrong hose and returned it with no problem. I am ordering more items this afternoon, appreciate the great prices and product and will highly recommend you to all. Have a nice day.
Dieter S. - Van Nuys, CA: I can only say "WOW!!!". Extremely fast! I was happy with my previous order too. Hey, you've just got another loyal customer. Keep up the good work!
William P. - Phoenix, AZ: It is always a pleasure doing business with Autohaus.
Alfred M. - Windsor, SC: Best price, great service! Just a note to thank all of y'all for the great job you do in keeping the prices low. I shop around and never find a lower price. The service is great too. I am telling others about your site hoping to send more business your way. Thanks again.
Craig W. - Phoenix, AZ: Thanks Helen for taking care of my order and the return item. It's great to be able to get BMW autoparts locally. Thanks too for dealing with folks like me that are not mechanics by trade in the valley of the heat . . . errr I mean sun but are just folks trying to keep their import happy (and running)!
Michael T. - Hatfield, PA: Thanks Tom! I am very pleased with your company and will continue to buy my parts here.
James D. - FPO, AE: I am stationed overseas. I have made several orders with your company and I always recieve my goods promptly. Thank you for the Great Service!!!
Greg B. - Phoenix, AZ: I just picked up the parts for my BMW and I must say the prices are KILLER! If only I had a garage to work on my car I'd be buying lots more, till next time, see ya! Thanks again.
Lyle M. - Santa Monica, CA: My well packed order arrived on time and in one piece. I am completely satisfied with the price, the merchandise, and the service.
Rodney S. - Mesa, AZ: My order came quickly and the parts fixed the problems. I enjoy and appreciate your site for its ease and prices. I will be sure to use you for all my needs and tell others about you. Thanks.
Joseph A. - Cedar Park, TX: Thank you Tom. You guys are great!
Gordon B. - Wittmann, AZ: I got my parts on Tuesday, which was faster than I ever thought possible. They were exactly what I ordered. Your web site was the best that I have seen. I am an old man that has only had a computer less than a year and stumble around on it, but I had no trouble finding what I wanted and no trouble ordering from it. You must have a real brain setting it up. Rest assured that I will be ordering more from you in the near future.
Manuel F. - Phoenix, AZ: I am new in Phoenix and it is nice to know that you are in town and how easy it was to order and p/u from your place. I will recomend you for any european car need. Thank you.
Glen D. - Irvine, CA: This is my second order for goods from you guys.
Thanks for your amazing prompt and courteous responses - it is really great being served by a "professional" sales organization. Thanks to all concerned.
Michael S. - Brooklyn, NY: You guys are awesome! I forgot to take off Sat delivery since I missed the cutoff time and
didn't expect it to ship until Monday. I appreciate you getting it out so fast. It was a pleasant surprise. Thanks again.
Paul B. - Newport Beach, CA: My first purchase from your company is the most positive experience I have had in 5 years. Super easy ordering, excellent phone support, fast order
fullfilment,excellent quality parts, and +++++++++++++++++++++ I have already recommended you to 3 other Mercedes owners. Thank You.
Conrad R. - Mokelumne Hill, CA: You need to know that your place is the preferred place to buy auto parts!! I drive 2 BMWs & 3 Benzs. They need parts/service on an ongoing basis and rarely at the same time. So I need to have 'em worked on often. Your quality parts, inventory, service and prices are irresistible! Due to your place, I am able to continue to drive 5 cars. I could not do this if I went to the dealers. Many thanks.
Jewel W. M. - Huntsville, AL: Three thumbs up for Autohaus. I placed my order for turn signal light, front left, on 8/16/05 at 2pm CDT. I received part by UPS (no charge) at 6pm CDT on 8/17/05.
Nic M. - Colfax, WA: The parts for my Saab arrived perfect and prompt. I work as a partsman for XXXX and even with our recent merger with XXXX, Saab parts are still very difficult to come by. Your prices are better than my cost on many items! I will recomend you in the future, and thanks again, you people are great.
Betty E. - Fletcher, OK: I would like to thank you for actually getting my parts to me when you said you were going to. I ordered from a different on-line store and they made a promise and didn't keep it. I was so happy I found an on-line store to get parts for my Passat. I have been through several and I know I will come back to you to get the parts I need. Thank you so very much for being here.
Sam P. - Lake Oswego, OR: Thanks for the ample updates on the status of my purchase and of course the great price.
John I. - Laguna Niguel, CA: Absolutely the best prices on the internet, and really fast shipping and service.
Louk S. - Kennewick, WA: Thank you so much for sending the order so soon. i like your prices and your service. Thanks again.
Robert B. - Homosassa, FL: Having to work on a 1981 VW pickup and expecting to have an extremely difficult time locating parts for it, I was elated to find the Autohaus online and amazed at the speed with which they came through. I have been buying online for about five years and never have I experienced such professional service. I wish you the best of luck and I WILL BE BACK!
Kurt P. - Gatesville, TX: FABULOUS! FAST!!! CORRECT PART THE FIRST TIME! BEST PRICES ON THE NET!!! What else can I say? MARRY ME!!!!! PLEASE!!!!!! I LOVE YOU!!!! (Don't tell my wife, tho....)
Mitch H. - Lakewood, CO: Thanks for the quick service. The part arrived this afternoon. It fit perfectly and at a fair price--that's more than I can say about the local
Audi dealers. They seem to only want to sell new cars or service them themselves. They aren't interested in helping owners keep the old ones on
the road. I'll need to do the right side when I get time and you'll get the order. Nice doing business with you.
Toby G. - South Saint Paul, MN: It was such a relief to discover your website. My wife needed new spark plug wires for her 96 Jetta and I was shocked to learn that 4 of these were going to cost me $100 dollars and up at local auto parts chain stores. For $60 with you I got a complete wire kit including coil wire and free shipping. I even got an email less than 2 hours after I placed the order that it had already been shipped. Thanks so much for being there!
Ardith M. - Keller, TX: Helen, everything arrived as promised and I am pleased with the quality and price performance. Thanks.
Sylvin E L. - Latrobe, PA: Very good service and very good prices. Thank you very much.
FOLLOW-UP: I don't know how you can get any better. but keep up the good job. thank you.
Lawrence F. - Alcalde, NM: Hey thanks for the great deal and great customer service. It's nice to know the status of my orders and your e-mails did just that. Thanks again.
Orville V. - Lower Hutt, New Zealand: I ordered some car parts for 25% of what it costs in NZ (incl postage) and it arrived in 3 days time! That's what I call great service!
Chris D. - GoodYear, AZ: Great product line, excellent service w/ reasonable prices. The website is really easy to navigate through.
Dale C. - Tucson, AZ: Thank you for notifying me of the delay. Your company should be commended for being so prompt and informative. You've got my business and I'll pass on the good experience I've had with you.
FOLLOW-UP: I wanted to take a minute and let you know that the quick service your company offers is outstanding. I placed an order with several parts and was almost immediately contacted and advised that one part would take a day to come in for shipping. That day passed and as I was told, the entire order shipped today. I'll recommend AutohausAZ to any and all of my friends and members of the Jaguar Org. and BMW at Roadfly. Keep up the good work.
Rory C. - East Lansing, MI: Unbelievable prices, can't wait to install the parts. Thanks.
Scott S. - Ellicott City, MD: This was my first purchase from your website. I found it easy to navigate and to place my order. Your support staff was very courteous on the phone and you were more than generous w/responding to my problem w/the shipping of my purchase. The direct link to UPS for tracking the shipment is great. My new part has been installed and everything so far is working fine. Thank you again for a pleasant shopping experience.
Wendell B. - Irvine, CA: You shipped my order fewer than twelve hours after I placed the order. This may be a new record, in my experience. In fact, this type of service will put your firm high on my list for future parts purchases.
Rex A. - Louisville, KY: Thanks for everything (emails and phone calls), I just received my new part and it was in good condition, wrapped and packaged professionally.
I appreciate your prompt action to take care of this problem in a professional manner. You have done a great job that will lead me to be a faithful customer and that will make me advertise
your services to my friends and acquaintances. Enjoy the rest of your weekend.
FOLLOW-UP: Thanks Tom, You guys are absolutely the best online business I've ever dealt with on the Internet.
Gerald J. - Port of Spain, Trinidad: I just received my order of an oxygen sensor. It arrived sooner than I expected. I must comment on your speedy service and I will recommend you guys to anyone here in Trinidad that needs parts. Thank you.
James P. - St. Augustine, FL: I was very happy with the prices and service of Autohaus and I look foward to using your parts if needed for my BMW in the future.
Scott H. - Carson, CA: Thank you very much. The other parts worked great and I'll be back for more based on this level of customer service.
Daniel T. - San Francisco, CA: I'm extremely happy with the parts, service from Autohausaz.com. I've saved lots of money by rolling up my sleeves and fixing the car myself.
Your prices are great, hard to beat. The quality of products is outstanding. One very nice feature you provide is giving the buyer the option
of selecting how to ship items. Other companies only use FedEx, forcing us to pay high shipping costs. I will recommend Autohausaz.com to all of my friends.
Steve B. - Hansville, WA: Just wanted to write and say thanks for your excellent service. The price was great, shipping was cheap and it actually got here a day ahead of time! Wish the rest of my life worked that good!
Thomas D. - North Charleston, SC: I thank you for your quick response to my inquiry. I had not thought about the dehydrating effect of forcing a vacuum on the system... and with your experts advice I feel fully confident that the part will work quite well, for I have never had any problems with your company, nor your parts. I thank you again... you are, perhaps, the best distributor on this side of the planet.
Mohammad R. - Santa Clara, CA: Since last 15 years I drive Mercedes Benz. I used to buy Mercedes parts from the dealer. But I gave up from buying these parts any more from the dealer. Specially as most of your prices are in the vicinity of one third of the dealer prices then why to go and buy from the dealer? I highly appreciate your business and will gladly recommend anyone to buy auto parts from you.
FOLLOW-UP: Excellent services. I can rate it as A+++
Lloyd M. - Riviera Beach, FL: I accidently got to your site after typing in Mercedes. Thought your prices for my parts were right so ordered without checking other prices. Great feedback on the shipping time. I am restoring an old 1980 300d so hope to have a great financial relationship with you. So far I am a happy partner.
Rick V. - Phoenix, AZ: I am very happy with my transaction. I was pleased to discover your site the other night when googling on Mercedes Parts. The site is easy to use. Your prices are great. Your team responded promptly to a question I had regarding the mirror assembly that I ordered, and they also filled the order quickly. I saved a bundle by ordering the parts through you, versus having the dealer perform this simple repair.
J B. - Athens, GA: I received my order last Friday, and the parts were in great condition, and your prices are great. I will definitely use you guys again. You are keeping my VW's alive. Thank again.
Peter D. - Phoenix, AZ: The order was received today and product was in good shape. Thanks for the good service!
Justin H. - Butler, PA: WOW! I am continually amazed at your low prices and incredibly fast shipping. I purchased two rear struts for my VW Jetta and a rack and pinion boot on a Thursday and I received the struts via UPS on Friday. Incredible. All this due to knowing your warehouses and shipping from the closest ones. I received the boot by the next Wednesday and am very happy with my purchases. Especially since I saved so much money in the process. This company is fantastic. I tell everyone with a foreign car to check out your prices before going anywhere. A Very Happy and Satisfied Customer.
John B. - Alpharetta, GA: When the fuel pumps on my 560SL started to fail, I was in a real quandry. I needed two and the cheapest I could find were over $200 each plus shipping. Since the car was undriveable, I had no choice but to bite the bullet. I "Googled" and you guys came up and danged if you didn't have them on closeout at $102 each. Eureka! I placed the order on Sunday, got shipping confirmation early Monday and I was wrenching them in by Friday. Superfast service all the way from AZ to GA. I can't be happier. Thanks. I'll be back.
Pedro A. - Houston, TX: Got my part in plenty of time to get my VW back on the road over the weekend. I must say I am impressed by the service and prices are great!!!! My part was packed very well and packer signed off. I was able to track my order easy. I say again, I was and am impressed and happy with your service. Muchas Gracias.
Giovanni M. - ESTE (Padova), Italy: Marvellous AutohausAZ and USPS express mail service, great price and great service!!! I'm very happy. The item (a coolant level sensor for my car) here in Italy is too expensive so I bought (from Autohaus) on 07/07/2005 and it arrived here in Italy on 07/15/2005, super !!!
Thanks AutohausAZ and see you for the next shopping.
Jim M. - Visalia, CA: I am very happy with the prices and the great service I always have received from autohaus. The products are excellent quality. The service is "with a smile". Thank you for being such a good company for auto parts for my Mercedes.
Tom W. - Edinburg , TX: Many thanks for the resolution of a hybrid Volvo problem. Paul (he deserves a raise) used his expertise to not only match my part but to order, receive & ship it in quick time. Y'all got your thing together, keep up the good work.
Glen C. - Columbia, MO: Thank you very much for your great service. Yes I will be utilizing AutohausAZ in the future. I have used several online suppliers over the
years and your service stands out as the best. I recommend your services to other enthusiasts. Keep up the fine work.
Richard L. - Tulsa, OK: Thanks folks! Correct product, great price, on time delivery. Who could ask for more?!
Mike E. - Stroudsburg, PA: Very happy with service . . . appreciate your catching an error on my part, and calling me. Very professional. I have recommended you to a small specialty shop that does high end performance mods locally here.
Christine B. - Edgewood, MD: I heard about Autohaus through others on the internet. I was looking for a part for my car that the dealer was charging too much for. A couple of people emailed me saying Autohaus was the most trusted site to purchase reasonable german parts so I tried. I called first and the woman that answered the phone was polite and professional and she took the time to help me. The part came very fast - I received it within two days. Autohaus is very professional and I would recommend anyone and would order from them in the future.
FOLLOW-UP: I ordered parts 3 times before this one and your service is very professional and I am happy with all of my orders. I will continue to order in the future and refer other customers. Thanks for your help!
Daniel & Debra D. - Paxton, MA: When searching for two SAAB hatch struts online, we found the parts on your site listed at less than $16 each when other sites were all around $35 each. We were skeptical because the price was so much lower, but went ahead and ordered them from Autohaus. The parts arrived within a week even though we ordered them on a holiday weekend. And they were exactly what we were looking for. Thanks so much. This won't be our last order from you!!
Lloyd N G. - New York, NY: I was given your co's name by my mechanic as a good source of parts. I placed my order with Helen who was very courteous and helpful. She was also able to get me a very good price. My part is due to arrive tomorrow, ( I have been tracking its progress online) and I am excited to get my 1979 280 CE back on the road! I shall look to you guys first when the need arises. Thank you for such a pleasant experience.
Edward B. - Encinitas, CA: I really appreciate the ease of doing business with you. You've earned a long-term customer (and with an '88 560SL, I'll be using you a lot). Thanks again.
Ray K. - Irvine, CA: I now buy all my 1983 Mercedes 300SD parts from AutohausAZ except for the few you don't carry. But you've had most things I need and at great prices! My orders have always arrived promptly and well packaged. Thanks for providing a great service.
Jim H. - Ingham, Australia: G'day Autohaus, I must thank you for the delivery of my first order. I have another on the way somewhere but finding you was a breath of fresh
air to me. I was able to find the parts I want and the prices without having to ask any questions. Your prices are set to be competitive rather than set to a level that they think the market will pay. I was quoted AU$120 at a local shop for a fuel filter, your price is about AU$20. Even with the price of air freighting it from the USA I still end up saving money. My internet connection pays for itself when there are traders like you. Thank you.
FOLLOW-UP: WOW I ordered the part I wanted on Wednesday night and it arrived on Tuesday morning. Incredibly quick delivery to Australia, it would have taken just as long to get the bit shipped to me from our domestic suppliers but I would have paid more.
Dave R. - Madison Heights, VA: Thanks for the very quick turnaround on my crankshaft seal. In and out in less than a day is great!
Robin H. - Mesa, AZ: Thanks so much for the correct parts. I put the brake pads on today. Thanks for the great service, and original parts, and great price.
James G. - Mesa, AZ: This is the first time I have ever dealt with Autohaus and the first part I received was damaged. Although the part was damaged, when I called to return the part the person I talked to was very professional and quickly resolved the problem. So far I am pleased with the level of service and the prices. I have ordered several more parts and will continue to do so!
Rodney W. - Chandler, AZ: Thanks so much for being there! This is the first time I have used your service, everything went like clock work! Part was in stock, picture on
web site was very helpful and accurate, the price was right, I live in Chandler, so no shipping, called after ordering online, picked up as instructed! Was able to install the same day, and back on the road. Thanks again. I will recommend you to others and will be back again!!
Tim M. - Pensacola, FL: I got the parts and (they) looked great. I will be ordering some more in the future. Thanks for the fast service.
David & Ruth S. - Etters , PA: Great prices and service!! Easy to use web site!! Just a quick note to say how much we appreciate your web site. It is so easy to use. We are very impressed with the user friendly set up. Your prices are exceptional. The delivery was very easy to track and was prompt. It is a pleasure to do business with you. That's why we ordered from you again. We will be using you for our Vanagon parts in the future. Thanks again for making our online shopping experience a pleasure. Tell whoever designed your web site that they did a great job!!
John B. - Montville, ME: Will do business with again . . . price is right.
Brett S. - Fairfield, PA: I found you folks on the web a short time ago. So far I have placed only a few orders, but have been delighted with the speed, pricing, quality of parts and service you provide. Thanks for your terrific work.
Chris S. - Austin, TX: Thanks for your diligence in checking up on this this was my first order of many I'd expect due to your great customer service, easy to use website and prompt delivery at a reasonable price. I will have no hesitation in recommending you to others as well.
FOLLOW-UP: Thanks! You guys are First Class! Fantastic website with great options, ability to enter full vehicle information, etc. Great customer service when I needed an order shipped ASAP. No hassle returns (which I haven't had to use even once after $1000+ in orders but it makes a difference to me that I CAN if I need to!) All in all, a great customer experience!
Mike C. - Sparks, NV: Just wanted to drop a line and and say thanks for your fast service, in particular, regarding my last order. You guys have saved me a lot of grief processing my order quickly so I can receive order before the 4th of July holiday . . . thanks. Also want to tell you that since you are so competive in your pricing, I have saved almost a thousand dollars in my last 3 orders over dealer cost and 500 dollars or so compared to other internet parts houses. As long as I need replacement parts for my 1981 and 1983 Mercedes Benz you will always have my business.
Robert H. - Clarks Summit, PA: Great job. Great service. Thanks for the great service. I have recommended you to other Benz owners with confidence. I go to a lot of car shows and get a lot of inquires. I send you as m any customers as I can.
Dale M. - Mira Loma, CA: I received the parts I ordered in a very timely manner. The web site was easy to navigate and find the parts. They were also the best price I could find of any of the websites I view. Thanks.
Evan J. - Greymouth, New Zealand: I would like to commend you on your prices, services, and communication with your customers.
On ordering a part from you, not only was it one quarter of the price even with international shipping to New Zealand, but it still only took 4 DAYS till it arrived. Once again many thanks.
Lester K. - Poulsbo, WA: I just placed my first order with Autohaus Arizona and I cannot tell you how pleased I have been with your promptness, shipping and packing, and quality products. If anyone has a German car like I do (a VW Rabbit Diesel) I can assure you that you cannot find these prices, specialized parts, and quality anywhere else either online or at a store. For example, I bought a backup light switch for around eight dollars that would have cost me around forty or more dollars at the VW dealer. I had many other miscellaneous items I needed and they all were shipped very promptly without any back ordering.
I also like the great website and the way parts are categorized carefully which makes finding small or odd parts a simple matter.
There was quite a list of items I had been putting off buying because my car is a 1982 and I was not sure I wanted to sink more money into it. Now that I have found Autohaus Arizona I think this car will be a keeper without empying my bank account. Many thanks and I can assure you I will be a repeat customer many times in the future.
Michael K. - FPO, AE: Yours is the only parts site that shows reference photos for parts. When dealing with older cars it is imperative to have the photo for reference.We used to order from the national chain stores for parts and getting the right part the first time was 50/50 at best. Thanks also for supporting military folks overseas. Believe it or not, that is also rare for online parts houses. I recommend your shop to all my freinds in Spain and Germany. Thanks again.
Nelson U. - Rowland Heights, CA: I just wanted to extend my appreciation to everyone at AutohausAZ. I'm so pleased at how easy and convenient it is to place an order. I like the way you organized the previous orders for review. And I like most specially the price and the prompt delivery.
Danielle S. - Phoenix, AZ: I just wanted to take minute to send you some feedback on my recent order. I ordered several parts for my BMW last week. The whole order process from the online shopping cart to the email confirmation to the shipping went perfectly. I did, however, receive one wrong part. I called customer service and they said I could bring it down and exchange at the counter since I live in Phoenix. I received another order confirmation within minutes. I then realized I had forgotten to order a part. I quickly placed the order online, and it was ready for pick up the same afternoon. The counter personnel had everything ready and waiting for me when I arrived. I was very happy with the professional service at each contact with your company. I will definitely order through AutohausAZ again and refer more customers your way! Thanks!
J H Bud P. - Scottsdale, AZ: Great site, outstanding deals!
James K. - Sterling, VA: Just got a Porsche 914 a few weeks ago. It is not yet registered as I need to fix a few things first. Just bought my first new parts for it from you guys - parking brake cables. You seem to have the lowest new prices around and free shipping to boot. I hope you continue to keep prices low. I mentioned my purchase in 914club.com forums. Keep up the good work!
Ivan C. - Fremont, CA: I searched the net and ordered the absolute cheapest fuel pump I could find that was purported to work with my car. Imagine my surprise when I took it out of the box and found out that Autohaus Arizona had actually sold me a Bosch pump, an exact match for the original German part, not the generic knockoff I thought I had ordered. And it cost me $20 less than the imitation! So, I just wanted to say, thanks for the deal and the very quick order fulfillment -- it wasn't your fault UPS delivered it next door (!) and obviously I finally did recieve it, thanks... I'll be back.
Claude M. - FPO , AP: I want to thank you for responding so quickly to my order, which was shipped on 13 Jun 2005. I received the blower motor and fan assembly today, 20 Jun 2005 (remember, Japan is one day ahead of you) at Sasebo Navy Base in Kyushu, Japan. Mail for overseas U.S. bases is often slow because of the strict security checks on parcels, but my package got here in six days!
I took the part down to the garage today so that the air conditioner will be fixed quickly. Japan's hot, muggy weather has started so you know that I am really happy with a functioning air conditioner. Thanks very much!
Michael A. - Phoenix, AZ: I was impressed the web site showed the new part # and gave me the option of choosing between having fittings on the pump or not. Order confirmation and pick up notice arrived very quickly. This will be my first stop whenever i need something. Pricing was excellent.
Cornelis V. - Long Beach, CA: Just finished reading some of your customer feedbacks. You can add me to the list of your satisfied customers. I also appreciate your excellent service and very competitive pricing.
Listing the OEM numbers of the parts is also a plus. Just returned some cores and was issued credit almost immediately. No hassle and no problems. Keep up the good work. Thanks.
Thai GI - APO, AE: Got the part in about a week, fast considering where I'm at. Very well packed. Price was really nice too for a Mercedes OEM part and I'm in Europe, how they do that! Will do business again!
Dan R. - Philadelphia, PA: Hi, got my muffler and parts for my wife's car on the day you said they would come. I was pleased with the quality and packing of the parts. Too many times my mufflers and pipes from other dealers come smashed and bent - forcing me to work for an extra hour to get everything to fit right and line up again. I did not have to do this!! Thanks!
Paul C. - Christchurch, New Zealand: Thank you very much for my order, it arrived today. Only 4 days shipping to New Zealand. The parts were exactly what was ordered & extremely well packaged. Thanks very much.
Matthew H. - Peekskill, NY: Thanks Tom. I am very pleased with the service provided by AutoHaus. I look forward to doing business with you in the future!!
Wayne M. - Canton, GA: I received my parts yesterday. Great service! Good
price! Very satisfied! Thanks.
Kivuti N. - Bandar Seri Begawan, ?: The above order arrived today . . . most promptly. Thank you for your excellent service.
William B. - Durham, NC: As a network technician I am constantly on the
internet and do the majority of my shopping there. Having just aquired a 1986 Mercedes 300E I was shocked at the prices being charged locally. Finding Autohaus Arizona online was a blessing. I'm putting together another order as we speak. Thanks for all the help.
Michael T. - West Haven, CT: Just placed my first order 5 minutes ago. If your shipping and quality are half as good as the search engine and ordering forms then I will be a happy customer. As one of the few shadetree mechanics left in this day and age of computer controlled fuel injection and electronic ignition it took me longer to diagnose the problem with my A/C than it did to find your website, look up the parts and place the order. The local VW dealer wanted to charge me more for the expansion valve and receiver/drier than you are charging me for the entire order of both those parts as well as brake pads, strut bearings, strut mounts, brake line and brake fluid! Now I can take the family on vacation with A/C and safe brakes and suspension. I will be sure to post follow-up after I get the order but this has definitely been a great experience so far.
Cecil M. - Plantation, FL: Thank you. I have finally had the AC parts for my 87 Mercedes installed and am pleased to say that my AC has never worked better. I found your price on most parts lower than the competition. I will continue to support your organization. A Very Satisfied Customer.
Maureen C. - Raleigh, NC: I am and was exceptionally pleased at the prompt service I received when I placed an order 2 days ago. This was not the first time that I ordered from autohaus and this letter is long over due (I apologise for procrastinating). The parts I received were well packaged and of good quality and additionally arrived when they were promised.
Thank you all for the great job that you do. I will continue purchasing parts from autohaus as and when I need them and recommend you to my friends and collegues. Thanx again.
Brad K. - Midland, MI: Got my electric fuel pump today, I couldn't be happier with the order, thanks again!!
Maurice B. - Brampton, ON, Canada: Just a note to advise that the shipment was received this morning as promised!! Thanks for the prompt service.
Clive Y. - Niagara falls, NY: Cool... !! You guys sure are a treat to deal with compared to some of the "others" !!!. Thanks again!
Joe M. - Wilmington, NC: I have ordered LOTS of parts, for many BMWs over the years. In the past, most discount parts places offered me nothing more than poor service, and improperly packed goods (sometimes even the wrong parts)! Even the high priced parts houses were hit-or-miss with my orders.
Over the past 6 months, I have rebuilt a 91 BMW 850i. Not only have I recommended your service to all the members of the Roadfly.org E31 850i board, but I continue to tell my friends locally about your great prices, quick turnaround, and incredible accuracy. After over ten orders from you guys, you've yet to let me down.
Please continue the great work, and I'll keep spreading the word to my fellow BMW (and other Euro car) lovers. Best Regards and Continued Success.
Ray G. - Centerville, TN: Thanks for the great prices, availability, and fast shipping of my order. Searched many sites till i found yours and you had everything i needed. Just bought this BMW for my son, he'll need parts!! Keep me updated on your mailing list, i'll be back. Thanks Again.
Jim S. - Westlake Village, CA: Selection, service and delivery were awesome. I'll be back.
Jose M. - San Lorenzo, PR: Hello. I received the package in good condition. Thanks for your great attention.
Charlie A. - Memphis, TN: Thank you very much. It has been a pleasure doing business with your company and I will continue doing so.
Jeffrey S. - Oklahoma City, OK: All parts I have ordered have been of superior quality, great price, and have fit perfectly in my 1995 BMW. Your efficiency and customer service have been outstanding and I will certainly continue to buy my BMW parts from AutohausAZ.
Tom L. - El Paso, TX: WOW! I am really happy with my first experience with Autohaus! And I haven't even received the parts yet! Very easy to order, good prices and blazing fast shipping at reasonable rates! I will DEFINITELY be doing business with you again soon!
Faisal R. - Mount Vernon, IL: I am you client since last year. I have two Mercedes Benz cars and I have been buying items from your site for the last several months.
I would really give you a credit for excellent
response in mailing my parts with in 24 hours of the internet order and notifying me for the same.
I will be doing business with your company in the next many years to come. I would give you Aplus, plus , plus , plus. I really enjoy reading your car care tips and fixing simple projects information.
Tom G. - Knoxville, TN: You probably have several orders to process
for '92-'97 Audi S4/S6 cars since I remind all on the email@example.com how knowledgeable you folks are and how great your prices are.
Douglas M. - Gaithersburg, MD: Thank you and because of your professional service I intend to use your company again.
Jay Y. - Quitman, AR: Just received my second order from you and I can only say: GREAT SERVICE AND THE PRICES, YOU HAVE TO LOVE EM! Thanks.
Jeniffer H. - Davenport, IA: I would like to take the time to thank autohaus and the timely arrival of my Saab parts. There was some confusion about an engine mount that I purchased, and I called the 1-800 number and left a voice-mail. My call was promptly returned by your agent Helen. She was quite patient with me and solved my issue to my absolute satisfaction. Way to go, Helen. She was solely responsible for renewing my faith in autohaus and on-line ordering. Thanks once again. Helen deserves recognition for her excellent people skills!
Craig R. - Aurora, CO: Thank you for your quick turnaround on this return. You guys are great, I will be doing all my online parts purchasing through you guys from now on.
Billy B. - FPO, AP: Wow, that was incredibly fast to ship out. Thanks a million.
Jose A. - Calexico, CA: I'm very happy with my parts, thanks very much. You are the most cheap and effective store for audi parts. Thanks.
Michael B. - Grand Terrace, CA: SIMPLY THE BEST!!! I just wanted to take a moment and say that your site is the best out of all the 1,000s of other auto parts sites. You have the best quality parts, best customer service and of course the best prices! I am restoring my 1985 BMW 325E and every part that has been sent has been perfect. Thanks.
Patrick I. - Columbus, OH: As always, everything was as promised, in perfect condition, at the best price. Thanks again.
Matt M. - Red Wing, MN: Wow - What a surprise to receive the $250 check from you! Thanks very much! What a nice reward for being one of your customers. Thanks for the excellent parts and service.
Robert W. - Winterville, NC: Thanks for the best price. It's hard to find parts in a small town. I will use you again.
Mark P. - Lakewood, CO: Just wanted to share some thoughts - great pricing, excellent delivery and everything I needed for my 944. Keep it up!
Steve S. - Miami, FL: I just got done installing the parts purchased on my last order. Nice website! Great selection! Wonderful order department! Incredible prices! Thank you from a satisfied customer!
Thomas N. - Phoenix, AZ: Great responsiveness and price. Thanks.
Cornel M. - Crystal Lake, IL: Just wanted to write a little thanks for having such a nice, fast, and easy to use website. As one developer to another, you managed to make this web app quite nice.
Patrick S. - Phoenix, AZ: I just wanted to commend your freindly staff for their superior service and to say thanks again for the timley manner in which my order was processed. I will certainly be a return customer and will recommend Autohaus to those who may be needing parts for their imports.
Luay W. - Moscow, ID: Thank you so much for issuing the refund. I would like you to know that I really am pleased with your service. You are clear and honest with your products, you deliver what you advertise. After I dealt with you and was pleased with the service, I put the word out. Again, thank you for your services.
Karyn F. - Warwick, RI: Thank you kindly! I love your store! ;)
Robert B. - Irvine, CA: I received my order today, WOW! Excellent service. I intend on purchasing more product from you in the future. Keep up the excellent work!
John F. - Athens, GA: Have continually received the exact parts and they are of excellent quality. It's obvious those who turn the screws at Autohausaz are squared away. I'm hooked.
Eckhard H. - Ihringen, Germany: The package arrived on Saturday. Thanks for the great service.
Lee P. - Greer, SC: Great service, great prices. You make owning a MB easier than a Honda.
Ricardo M. - Southwest Ranches, FL: I want to thank you guys for making this an effortless process. I will be more than happy to pass along your website and the service I have
received to everyone that I know that has a need for parts. With service like this, I see you guys in business for many years to come. Again thank you all.
Devon W. - Fort Wayne, IN: I was very happy to have found your site. (WOW) The price comparing to the other site was the best. Not to mention your communication. If you continue to make customers your #1 focus, no one will ever come close to you. Again, I thank god I found your site because it saved me alot of dollars - money I did not have. Oh, and the site was user friendly. Yours thankfully . . .
William W. - Phoenix, AZ: Thanks guys. Fantastic service; fantastic prices. Will be recommending you to all my Mercedes driving friends.
Jagjit B. - , Canada: Great service and the prices are the best in the country. Thanks!
Susumu K. - Osaka City, Japan: I have received my order this morning. It arrived so much faster than I thought. I will use Autohausaz for order next time too. Thanks.
Jessica H. - Inverness, FL: This is the second time that we have ordered VW parts from you, and since i neglected to let you know how pleased we've been, i thought now would be a good time! I just received our last shipment an hour ago. Although we paid extra for the rush service, i had no clue it would be that fast! This is terrific since we need our car back on the road as soon as possible. Both times we've had to speak to someone in customer service, and not only have they been friendly but very helpful. They've done exactly what they claimed they were going to, and in a very prompt matter. This can't be said for the many times we've used customer service through other businesses! Your prices are great. We're on a bit of a fixed income right now and it turns out Volkswagen is not known for their cheap parts! lol. Thankfully, we get a discounted price on quality products . . . you can't beat that. Rest assured, you have our future business as well. Thank you!
Lucho B. - Pacifica, CA: Thank you very much for the courteous email. Your great prices and items availability combined with your great return policy more then make up for any inconvenience. I will be sure to shop with you again.
Follow-Up Comments: I do most of my purchasing on line, and I have come across some "really winners". Your outfit, Autohaus Arizona, has been nothing but a positive experience. From the powerful search engine, to the email with update of order, status of delivery and actual delivery, to ultimately returns. I wish you much success with the support of many happy returning customers like myself. By all means, please feel free to post my comments, as I am ready to tell the world about the wonderful automotive parts outfit that I have found. Thank you once again.
Michael P. - Reno, NV: Thank you for your extremely prompt and professional service. My wife's car was sitting in the driveway (not running) waiting for parts, and you came through with flying colors. You earned a loyal customer. Thanks again.
Robert A. - Canterbury, CT: Quick service, just the parts and price I was looking for . . . Thanks.
Guillermo G. - Rochester, MN: Nice treatment, good prices, delivery on time.
John K. - Baden, PA: There was no inconvenience in the return. Your service has been excellent. I look forward to getting the Mercedes Parking Brake Shoes I ordered from you shortly. Thanks again.
Ron K. - Phoenix, AZ: Thanks for the great prices, and the great service. You guys always seem to have just what I need . . . till next time.
Steve M. - Omaha, NE: I just needed to pass along another word of thanks to your company. The improved website looks great of course, but this time I wanted to commend the custom quote capability. Today at work (where my personal email accounts are blocked by firewall), I needed to verify some questions about your Audi tie rods. By using the custom quote function, I was able to get my answers, get a quote, and order my parts for over $20 less than any other web retailer I checked and in only about 30 minutes from start to finish. By the time I got home today to see the other companies' email replies, I had already ordered through AutohausAZ because the custom quotes are available online for my account.
Great site, great functions, great prices, great service. Kudos!
Kaz K. - Doncaster, Australia: I must praise the Autohausaz team. I have just received my second delivery only seven days after I ordered it to Melbourne Australia using the cheapest mail option. Your prices are low and your service fantastic. Your website is the best e-commerce site I have ever used and I am an e-business consultant for a leading Australian web development company (and a home auto mechanic). This is the future in buying auto parts no matter where in the world you are and you guys are the leaders. Thanks!
Sidonio C. - Fall River, MA: I would just like to write and say thank you. I purchased a steering rack for a Porsche 944 and am very pleased with the purchase. It runs very smooth with no leaks now running close to 2 months, I've received my core deposit and would once again say thanks, you solved a big problem for me for so little. I'll shop again.
Tim G. - Montague, CA: I am writing because you just saved me a bunch of cash on parts for my 'near perfect' 1989 Mercedes 300 SEL which I happen to like a great deal - both the savings and the car! I actually placed two orders. I received the first order, a water pump, and began dismantling things for its replacement which led me to the second order. After seeing your parts quality, I decided to order ignition parts and a few other small items in the general area of the water pump.
While I have yet to install the parts, I believe we have just begun a very long relationship. I do not work on the car every day; so you may not see another order for a while; but you can be certain that when repairs are necessary again, you will be the ONLY place I look.
I did "shop" you before making this decision and you were not only cheaper; your site was easier to navigate. Overall, a very enjoyable experience. I'll let you know more about my satisfaction with the actual parts - and their performance - once they are installed and working! I should also say that your free shipping, while not a staggering amount, was a nice touch!
Chris G. - South Jordan, UT: I am ecstatic about finding your website! Your prices are by FAR the BEST! Your service is fast and accurate, and your quality is fantastic! You have me as a life-long customer.
Terry M. - China Grove, NC: I contacted our local vw dealer; their price per wiper assembly was $16.00 plus tax, with gas to go pick them up. I saved almost $10.00. Thanks.
Mark S. - Fairless Hills, PA: Great Service! Great Prices! Great to do business with! Thanks!
Darryl S. - High River, Canada: Autohaus had all the parts I needed, at the best prices I could find. The order was shipped promptly and complete. I definitely recommend Autohaus!!
Gene H. - Globe, AZ: Good afternoon. I wanted to tell you how easy it is to navigate your website. Everything is fast, and after my order was placed, your shipping and service was fantastic. Thanks very much !!!
William S. - El Paso, TX: Always buy OEM parts on German cars from Autohaus. Run away from the dealerships. I saved over $200 on a light replacement on my 98 C230 by going thru Autohaus.
Richard A W. - Kansas City, MO: Got my part and it was the right one . . . worked with three different parts stores and never got the right pump. You came thru with the right one on the first try. I'll be using you again. Great Job - Thanks.
Michael G. - Palm Desert, CA: I would like to thank you guys for being a quality outfit that insures that the customer is satisfied and that the product is what the customer ordered. Thanks for giving us the advice we needed for the parts we ordered.
Bob C. - Ft. Pierce, FL: I would like to express my comments about Autohaus. I am very satisfied with the parts that I have ordered from your company. I think one of the big pluses is that your prices are always lower then your competitors for the same part and the fact how you handle your shipping saves us money also. I am on several MB web sites and recommend your company that you do a good job.
Frank B. - Redondo Beach, CA: Thanks so much. Your customer service is great. I also saved about 350.00 on my brake job with you guys. I'll definately do business with you again.
George M. - Honolulu, HI: Appreciate your terrific support to date!
Scott H. - Sunriver, OR: Just wanted to let you know how much we liked ordering from you. Your website was very easy to use, easy to order, got our part very quickly. A
very good way to do business! I wish there were more companies that did business like you do. Thanks for a good job!!
Douglas L. - Cabo Frio, Brazil: I am very impressed with your excellent job! Keep doing it, you won a new customer.
Ken S. - Phoenix, AZ: Great prices and customer service. I will buy more parts as needed from you.
Keith M. - Ames, IA: I have two classic (old) BMWs that I love and would have to sell if I paid BMW prices for parts. You by far have the best prices, the best selection as many brands offered on each part, and great service as most orders do ship
same day. I have only in 7 orders gotten 1 part that just didn't fit, and you gladly accepted the return. Keep up the good work, your website is awesome!
Graham K. - Queenston, Canada: I just purchased an 1970 280SL Mercedes and have been searching the Web for mechanical parts to do a total restoration. First of all I love your Web site, it is easy to use and well thought out. The best part is the low prices...a oil pan for twenty something dollars?????!!!!!! I have read all your customer reviews and all I can say is what ever you are doing keep on doing it. You will have all my business.
David T. - Toronto, Canada: I was extremely impressed with the prompt service and really appreciated the e-mail confirmations, accuracy of my order, price and quality of the parts I ordered from Autohaus Arizona! I will definitely order from this company again.
Jeffery T. - Cenntennial, CO: I am extremely pleased with your company. You have been very proficient with getting me my orders in a timely matter and your prices are unbelievable. I'm a soldier on a budget and I bought a 944 that needed some loving. With your help I'm getting my Porsche on the road. I have even given your web site address to a Porsche repair shop here in Denvero. Great job Autohausaz.
Glenn A. M. - Virginia Beach, VA: This is the second time I've ordered from you all, and again, I'm very happy with the speediness of delivery, and definitely the prices. Thanks again for the best prices on the
John D. - Las Vegas, NV: WOW!! I am so impressed with your customer service!! I placed an order @ 3;30 PM, PST and got an email confirmation a little over an hour later that my order had already shipped!!! I had my order shipped overnight express (extremely reasonable too!!) and I received it less than 20 hours later !! unreal !! The parts where exactly correct & the prices couldn't be beat anywhere on the web !! Your company has earned a lifetime customer. I won't be shopping for my Saab parts anywhere else from now on. Way to Go !!
Sergio R. - Hollywood, FL: Thanks, you are the best! Don't worry, I'll be placing other orders.
Randy A. - Bel Air, MD: I wanted to comment on your services. I found the parts that I needed at better prices than I found anywhere else. They were in stock and shipped on time as well as delivered on time. Almost seems too good to be true! Thanks for the products and I look forward to using you again in the future. I would recommend your services to anyone based on my experience! Thanks!
Nate P. - Langley AFB, VA: Thanks, and I will order from you guys when I need parts. Your customer service and products are first class.
Genady B. - Haifa, Israel: Hi, guys! I've just received my order. Thank you very much for your help. Excellent web site structure, very competitive prices, easy ordering, fast delivery, excellent product quality. Absolutely will do a business with you again. Thanks a lot.
Robbie K. - Cork, Ireland: Received parts today. Just want to thank you guys for a speedy delivery and commend you for a very organised and well run site. I saved 100 euros on my order with you and I am sure we will do business again!!
David R. - Hamersley, Western Australia, Australia: Very pleased with the delivery time, it's quicker than ordering from within my own country, and cheaper. Keeping car parts prices realistic, that's what I appreciate about you guys, cheaper for most Mercedes parts than parts for our domestic rubbish here.
William B. - USAF Academy, CO: I just wanted to say thank you so much for such quick delivery and response via e-mail. Your prices are by far the best that I can find on the internet, and your service is equally as good. I shall recommend all of my friends and co-workers to your company. Thanks again for such great service. Have a nice day.
Onofre F. - Lake Forest, CA: Thank you. I'm glad I found you. I compared and found you the best in all ways. I need plenty more parts for this old car, but, I spend little by little. Thank you.
Greg C. - Port Townsend, WA: Between my friends and I, there are a few dozen Mercedes, Beems, Jags, Saabs, and Beetles 'n' Busses around here. It's gotten to the point where we don't even call the parts stores anymore. We just log on, quickly find the part, slap it on the card, and a few days later a dude with hairy legs and brown shorts pulls up and hands us the part. We don't even bother price comparing anymore. A prime example is the MB master cyl that was $20 cheaper than the local parts store showed for just the rebuild kit. And they couldn't even find a source for that!
Donald J. - APO, AE: Thanks again for your help! I got the order and the part solved the problem! Wonderful news!!!
Mathew D. - Aberdeen, NC: My father and I own a shop in Aberdeen, NC. We've been shopping with you for about 4-6 months now and we are glad to have you as our part supplier. Keep up the good work! I love you guys.
Thomas A. - North Kingstown, RI: Parts delivered on time, as promised, and at competitive pricing. Well done. Thank you very much.
Aaron J. - Hudsonville, MI: I just recently ordered a part from you guys. I would just like to thank you guys for running a great busness. I can't tell you what a headache it has been trying to get this part. I had to cancel an order I did with one of your competitors because they said it would ship in 5 days, 12 days later still no part. You now have a lifelong customer. I have passed on the word about you guys to others and I will continue to do so. Once again thanks for the great service and the great prices.
Stuart W. - Sarasota, FL: Great Parts/Great Service. Thank YOU!!!!!!!!!!!!
V. B. - Raymore, MO: Very impressed with not only your low prices and ease in locating the parts needed but the attention to detail you provide. If a company is honest enough to say an item might be found elsewhere at a lower price, they not only show their integrity but also how much they value the customer. I appreciate doing business with a company that demonstrates the art of true customer service in every aspect!
Scott A. - Ann Arbor, MI: I want to thank you guys for working so hard for me. I just replaced a head gasket in my 1993 VW Corrado with parts that you sold me. Without your prices, fast shipping or your great customer service I wouldn't have been able to get the job done before losing my garage space. You guys really pulled through when last minute replacement parts were needed. Thanks a lot and you'll hear from me for next season's maintenance!
Crystal O. - Santa Clarita, CA: This is the best online ordering system yet, the prices are excellent the website is user friendly. I was very pleased with the service I received from your company. I was not expecting to find, purchase, and receive receipt of purchase within fifteen minutes. That type of service is hard to find, I appreciate your service, and I will definitely purchase all of my automobile needs from you. I will recommend you to my friends and family. Thank You Very Much!
John F. - Rochester, PA: Autohaus, I am very pleased with your products and pricing and quick delivery. I will be buying all my Volkswagen parts from you. I' m glad I found you on the web. Thanks.
David D. - Lawrenceville, GA: This is better service than ANYTHING in Atlanta. I have several cars and will use you guys for everything I can. Thank you!!
Wilfred N. - Kailua Kona, HI: My order was processed in a timely manner. I received the items promptly and in good order. They were packaged well. Thanks again.
Harold V. - El Paso, TX: Thanks alot Autohaus, I like how I'm able to get parts for my 86 mercedes at a very cheap price. It was cheap enough to have the junk yard guy write down your website when I told him I could get an oil pan for such a price. I really like the convenience and the ability to show my friends that European parts are not impossible to find like they say. Thanks alot and I hope you stay in business for a long time.
Mark N. - Tucson, AZ: Even though I have had one or two minor issues, I think you are a great company. I just wish you stocked more parts for my cars so I could give you all my business! Your parts ship quickly and I can often get them the next day since I am in Tucson. Have a really great day.
Mike E. - St. Charles, MO: I don't typically do this, but after ordering parts on-line from you last week I want to share my experience. I ordered a Fuel Pump Relay and Fuel Pump for my 96 VW Jetta. By ordering the fuel pump alone, you saved me $450! Also, not only did you save me money, both items showed up on-time and packaged to handle the delivery to my home in the St. Louis area. Thanks again - I am a firm believer in Autohaus!
John L. - East Greenwich, RI: Until my purchase from AutohausAZ, my experiences in getting parts for my 1983 Mercedes over the Internet had been decidedly mixed. Over the last several months I had been browsing your Web Site, and on occasion had inquired by email regarding the difficulty of replacing certain parts. On each occasion I received detailed responses that accurately answered my questions.
Based on the unusual care in those responses, I recently placed an order for a multiple number of items and found the ordering / billing process easily navigated - even a subsequent change in the order during processing was handled in the same timely and accurate manner as the emails. I am now a completely satisfied customer of AutohausAZ. It is a pleasure to do business with a company of such professional calibre.
Patrick M. - Panama City, FL: You folks did a great job on my parts order even going the extra mile to solve a credit card glitch. I have been shopping with that east coast
parts house with the big name, but I have found my new source in AZ. Thanks again.
Angel V. - Goleta, CA: Yes!! I'm very pleased with your product. Again, thanks a bunch and I'll be ordering more parts in the future.
Joseph S. - Cusick, WA: great job! on time, good prices, good web site - especially color photos of the parts. thanks again.
Robert V. - Briarcliff Manor, NY: Wow, that was quick. Thank you for the excellent service. I just wanted to say that I am extremely satisfied with the service that your company provides. I recommend AutohausAZ to all my friends that own VW's. Have a nice day!!
David L. - Homer, AK: Your customer service is a great experience. Parts are packed well and the enclosed invoice is even initialed by your staff. The order and shipping email acknowledgments are always prompt and informative. From my point of view, your ability to keep me informed puts you way ahead of the competition. Everything else is gravy! Thanks so much.
Rick S. - Point Roberts, WA: Thanks for your prompt knowledgeable and courteous service.
Wayne C. - Houston, TX: I just keep coming back again and again. So many times AutohausAZ prices and quality products continue to shine above all other competitors. I know it's not easy but keep up the good work. I'm spreading the word. Thanks so much.
Todd J. - Saint Albans, WV: I just received my second order from you guys. You guys are awesome. Great prices, great selection, and fast shipping. I will certainly order from AutohausAZ again! I will also recommend your company to all my friends and colleagues.
Warren B. - Raymond, WA: I have this older Mercedes that I sometimes have to buy parts for. So far your prices have been lower than I have found online. Your service has been fast. What more can I say?
Carl C. - Grafton, OH: This is my first order from autohausaz.com. I have not received the parts yet as they were ordered and shipped just today. I do not order things on the web as a rule but the prices were irresistable. Thank you for your quick processing of my order and I look forward to receiving my parts. Thanks again.
David C. - Lee's Summit, MO: This was my trial run with Autohaus. The prices are great and the service even better. I ordered parts from your in-stock listed items and next time I will have to try you out on some special request parts for my 2000 5-series to see how well you do with that. Thanks and happy motoring!
Kingsley C. - Sydney NSW, Australia: Hi Guys, I'm from Sydney, Australia. What can I say I ordered on the 21/01/2005 and got my parts on the 24/01/2005. You guys put the rest to shame. Not even BMW can outdo you. It takes them 2 weeks from Germany to Australia. And I used to work for them. You guys kick arse! I'll be using you again.
Glen D. - ACT, Australia: I just wanted to write to you and praise Autohausaz and let you know I'm tremendously satisfied regarding the following services Autohausaz provided me.
International Delivery to Australia - My order was placed around the 17/01/2005 and I received my order on the 24/01/2005. This is extremely fast delivery for items coming from the United States to Australia as I have experienced a lot longer waits with other online auto parts companies.
Parts Prices - Many of your items listed on the Autohausaz website are a fraction of the price as if I was to purchase the items from my local auto parts store.
I will continue to order through Autohausaz in the future due to the past brilliant service I was shown and discontinue to order through my local retail auto parts dealers as these places prices have an up to an 200% mark up.
Michael H. - Springfield, OR: Just a note to let you know the the parts that I order arrived when scheduled and I appreciate the timely response to my order.
David J. - Tempe, AZ: The shipping and email communication was excellently executed. Appreciated as A+ work. Thank you. I am thankful that you use UPS rather than the USPS -- much better service than USPS.
Additionally, I compared prices and brands with other online stores, local junk yards, discount stores, and the Bimmer dealer = your prices always were lowest and the brands were at least comparable, if not more impressive. Thanks.
I will send a second feedback message after I install the parts and give them a go.
Ronald D. - Manchester, MO: Just got my parts and everything was great, perfect fit and right on schedule. I'll use you again.
Gary B. - Oviedo, FL: I wish to express my gratitude about my last purchase. The catalogue had at least 99% of the parts I was looking for. Ordering was very easy, and shipping very prompt.
When my parts arrived I was surprised to find a 'mis-labeled' part. Right box, wrong part inside. I can't blame Autohaus for this, a simple
mistake (by the manufacturer). However, they readily accepted responsibility and immediately
shipped out the correct part. Since it was only an $8 thermostat, they said not to bother sending the other part back, as the shipping would
not be cost effective. Wow, Common Sense! They have definitely earned the top spot in my on-line parts vendors list. I will definitely be back soon to order other parts. Thanks!
Anthony V. - Keyport, NJ: You guys are amazing. I placed an order (1st time) on Sunday night and received my order on Tuesday morning! Communication, prices, and parts are GREAT! Thanks.
Rawn T. - Grand Junction, CO: I have to tell you, I have been buying Mercedes parts for awhile and have never come across a better or faster parts house. I have referred your company to everyone I know in the automotive world. I want to thank you for fantastic customer service and fantastic support, and your prices and quality of your parts is fantastic as well. If you have some kind of company plate, I would proudly display it next to my AMG plate for all the shows. Thanks!
Jim H. - Orange, CA: I couldn't be happier, the right parts, the right prices, free shipping. And technical assistance if needed. Reading other customers comments motivates me to add my two cents. My 26 yr old BMW 528i with her 191,000 original miles runs and drives as if she is brand new. Friends of mine with the same models, have more than 500,000 miles on their's and I intend to get as close to their mileage as I can!! Everytime I work on the car I am amazed at the way these cars are built. And to still be able to access the parts we need, doing the work ourselves saves thousands of dollars over the lifetime of ownership. I just changed the master and slave cylinders on the clutch this weekend. I found out that I don't need a new clutch afterall. I am going to keep changing old to new OEM, expect many more orders from me. Keep up the great work.
Charles P. - Blue Springs, MO: I know it had to be more of a hassle to process orders paid with a money order, and I wanted to express my appreciation. It is sometimes difficult for those of us who can't or won't use a credit card on the net to find the things we need. And to find them at such attractive prices, what a bonus! I will definitely be shopping again for quite some time. Thanks.
Jared H. - Othello, WA: To everyone at Autohaus---Thanks for quality service at a great price. After I received my parts, I called my local VW dealer to get a price quote just for fun. It made my day.
Elizabeth F. - Moreno Valley, CA: WOW . . . you guys are FAST. After my last order, I always give you guys first shot. Thanks!
Jon F. - Dixon, IL: I own two BMWs and one Mercedes. I have purchased parts at many web sites and have found yours to be the best! Your prices are the lowest and your service is excellent. Keep doing what ever you are doing because it works.
Dan W. - Wichita Falls, TX: You guys have been the most professional organization that I have dealt with in a long time. Good parts, good prices, professional treatment. A customer couldn't ask for more. Thanks again and I look forward to doing business with you in the future.
Alexander G. - Mayport, FL: Once again you have met my needs with the best price I've been able to find anywhere. I am in the military and I have moved twice since first becoming one of your customers. I particularly appreciated the security precautions you took when you noticed my address had changed clear across the country. I have been pleased with your service and speedy shipment of all the parts I've ordered from you thus far. I will continue to be a loyal customer as long as you continue to be the GREAT professionals you are.
Chris W. - West Boylston, MA: I got my order and I am thankful for your quality merchandise and web-based business. Of course, everything fits and is top quality.
Pierce S. - Wayne, NJ: I'm just emailing you because I am highly satisfied with the service and support of this company. I ordered a water pump for my Mercedes with 3 day shipping and it arrived in 2 days. You are very helpful with support and have excellent prices. I've recommended you at the benzworld.org forums where you've recently become a new sponsor. Thank you and good luck with your business in the future.
Chris C. - Freeport, PA: I am sending this email in regards to your company's customer service. I was very pleased with the availiblity of parts your website provides. The prices of the parts are the lowest I've found online in all my searches. I ordered parts from expressautoparts.com on 12/14/04 and still haven't received any information on whether they have been shipped or not. I'm trying to cancel the order (with expressautoparts) but since their customer service never replies to emails, it looks like I'm out 85 bucks. Anyway, I ordered the tie rod end from autohausaz.com for a much lower price than expressautoparts.com and I know it will be here promptly, since the lower control arm I ordered previously made it from Az to Pa in 1 day. Again, thank you for being customer oriented and backing your product and reputation.
Jonathan F. - Toa Alta, Puerto Rico: Thank you very much (for my order). You guys are very fast and efficient. I will be doing more business with you guys. Thank you.
Leonard G. - Sugar Grove, WV: I've sent six orders to Autohaus. I thought I'd wait awhile to give comments on your performance. You have consistently provided excellent quality of parts, low prices, safe packing and fine customer service. I appreciate the guys who go out of their way to accommodate. It's been (and will continue to be) a pleasure. Tom has been especially helpful.
Dominic A. - Otterburn Park, Canada: Very fast service, very low price for brand name parts. No problem to deliver in Canada (Montréal). I placed an order and the shipping was done in the same day. Thank you Autohaus.
Jerry H. - Nancy, KY: Just wanted to say thanks . . thanks for making it possible to find the parts I need for my VW Golf at very competitive pricing. I have two older air cooled VWs and I expect that you will be there to supply all the items I need to keep these "jewels" performing correctly. Excellent products, excellent selection, very competive prices. Outstanding speed in handling orders. I look forward to years of partnership.
Steve P. - Wayzata, MN: You guys are AWESOME. I know of no other parts supplier who operates like you do. I'm new to you guys (only 2 orders so far) but you have me for a new customer. THANKS!
Shoichi K. - Hokkaido, Japan: Just now, I have received my order safely. It took less days than I expected. I wish to express my gratitude for the time and trouble you took taking care of us on this matter. Thank you very much and I hope you have a nice Holiday Sesson. Till next order.
Frank A. - Mililani, HI: I received my parts today in excellent condition. Thank you for the quick service. Aloha.
David B. - Livingston, TX: I just wanted to let you guys know that I'm glad I found your website because I drive a BMW and the parts are really expensive "but" with you guys after my first purchase I was so satisfied. Now I'm going to be able to buy all the things I've been putting side because I couldn't afford them at the local auto parts store. Once again, AutohausAZ, thanks for having all those great prices and hope you all have a nice Christmas and Happy New Year.
Gary T. - Arlington, TX: Thanks a million once again for the great prices and service! I have been telling friends about you and car mechanics as well!
Peter B. - San Antonio, TX: I just wanted to compliment you for great service. I was very impressed that after I had placed an order and realized I needed to change it, I was able to e-mail you and get it changed promptly before it was shipped. Thanks!!
Chris J. - Champaign, IL: Thanks much . . . you guys are totally great to do business with. I've recommended you to others. Kudos!
Rich C. - Melville, NY: I just want to take a minute a thank you for a great website at which I was able to purchase parts for my 1994 BMW 740i. Your service thru the acknowledgement of my order and tracking of my order was a pleasant experience. Not to mention, great PRICE$$. Again, thank you for Great Service, Great Price$$ and Great On-Time Delivery. It's such a pleasure to deal with a well managed company. Keep up the good work. 1st Time Customer but not the last!
Bob S. - Marysville, WA: I am really glad I found the Autohausaz.com site. I got a heater core in less time then if I would have gotten at my local Schucks store and for 1/2 the price. It is installed and I have placed a second order for a new hub, bearing and brake pads for my 1990 Passat. Service is great and if you would like to share with others please do so. I plan on doing business in the future also. Thanks.
Ben Z. - Roswell, GA: I discovered you not only have the best prices for OEM parts on the web, also your service is unparalleled. I had to return the oxygen sensors due to a mistake on my part. I received full credit plus the correct sensors were shipped and delivered in no time. Since this is my first job on my car, I am proud to say that the new sensors are now in and running. Thanks again for the prompt and courteous service.
Maximo M. - Waipahu, HI: I am very happy to deal with you guys. Everything about your website is so user friendly and just makes things so much better to deal with. I do purchase alot of stuff over the internet and so far you guys have the best service, no questions asked. I will definetely be dealing with you guys alot in the future. Everything just runs so smooth and you guys take care of everything. Thanks for your awesome service. I will be passing this along to my friends.
John B. - Ham Lake, MN: I just wanted to tell you that I received the order today and am extremely pleased that all the parts are correct; none missing, of good quality, and were delivered as promised. Outstanding job at an excellent price; something pretty rare these days! You can be sure that I will spread the word to acquaintances who also have Volvos, and the next time I need smething for a repair you will be the first (and probably last) place I'll check! Thanks a lot and feel free to use me as a reference.
Felix D. - US Army, Germany: Thank you for your prompt attention to this matter. I appreciate you taking the time to solve my problem so quickly. Great customer service!
Greg R. - Appleton, WI: Just a short note, I have received my order and wish to thank you for your service. I found your web site easy to follow and your information abour my car and its parts to be very informative. I did search the web for other information, but always returned to Autohausaz for the best information and most complete information. Thank you again for the promptness of the order and the ease of looking up the needed parts. You have found a faithful customer of Autohausaz. As past president and active member of the Fox Valley Region PCA anyone interested in parts will be sent to you. Thanks again.
Liam H. - Plymouth, MI: That's what I call great service. I will be glad to recommend your site to friends and family in the future.
Alan R. - Atlanta, GA: Thanks AutohausAZ! Great price, great service, great website! I'm so glad that I found you. The trunk lid of our 1998 Volvo S70 had turned into a guillotine because both trunk struts had failed. A local Volvo dealer wanted $300 parts and labor ($91 per strut) to replace them. Another volume Volvo parts store wanted $42 per strut. I just knew that there had to be a more reasonable solution. Using your user-friendly website, I was able to figure out what I needed and did it myself at your cost of about $21 per strut. Great prices, great service and a website full of photos and information for the novice. I'll be back!
Steve G. - Reno, NV: I received my shipment. Thank you. I just wanted to let your company know how easy and smooth dealing with you is. I not only saved alot of money but I also saved alot of hassle. I will definitely be dealing with your company again in the very near future. I just bought an '85 full size Bronco...I just wish you dealt in Ford parts now. :) Thank you for the wonderful and easy shopping experience.
Robert S. - Phoenix, AZ: Hi just picked up a couple of light bulbs, and the lady at the counter that helped me was very nice, great smile and could not do enough for me. I have purchased from Autohaus several times, and the employees are just great. Thanks!
Earl M. - Downingtown, PA: I just wanted to thank you and commend you on your service. I recently purchased a fuel pump for my older Porsche 911. The price was very good. However, the Bosch pump I received did not work. I emailed you and requested a refund, prior to my leaving on a business trip. Upon returning from my trip a few days later, I was surprised to have received an email for the return and a new fuel pump (It was overnighted to me at NO additional costs!!). The new pump is installed and working wonderfully. Thank you very much. I appreciate your excellent customer service. This was my first order from you and based on your service and response certainly will not be me last. Thank you.
Daniel G. - Elk River, MN: You have another satisfied customer to add to your list. I just finished installing the parts I received from autohausaz.com. Everything fit perfectly and my Jetta is now back on the road. Thanks for the great products, service, and pricing. I still can't believe the price I paid for the flywheel was almost 1/2 of any other web-site I found!
Stephen R. - Sugar Land, TX: Excellent selection, service, price and shipping. Thank you.
Sid P. - Charlotte, NC: I got my order today. You are wonderful! Great prices, excellent service and quality parts. Thanks for wonderful service.
Harold A. - Henderson, NV: You guys are the best! Thanks so much for the rapidity of your shipment. The parts arrived at 3PM the next day (today) and were put to use within 15 minutes. Thanks again.
Charles C. - Inglewood, CA: I would like to thank you for providing such a great service. I love the way your web site is set up and the prices you provide are very reasonable. With fast shipping I plan to do business with you again. Thank you!
Takahiro O. - Yokohama, Japan: Thank you very much! All parts are very fine. Your handling and packaging are excellent! Needless to say, your pricing is supreme. I will place my order to you again.
Richard K. - Layton, UT: Great service, great prices! I ordered an air filter, fuel pump relay, valve cover gaskets, spark plugs and valve cover grommets. Your prices are GREAT! I saved over $34 on this small order. The parts arrived promptly. I am looking forward to doing business with you again.
John D. - Austin, TX: A friend from Dallas, a Volvo mechanic, came down to help me install the water pump and timing belt. We got the job done and I showed him your invoice. He was amazed at how good the price and service was and he wrote down your email address. I'm sure he'll be a new customer, too. Thanks for your help.
David W. - Co Clare, Ireland: Parts received, fast and efficient service, great value. Thanks.
David Y. - Brisbane, Australia: I simply can't believe this! I ordered from you folks (must have been on 11th you received the final order) and you shipped on 11th. The goods are here with me in Australia NOW, October 18! Thank you VERY much for excellent service. I am very pleased. Keep up the good work.
Robert B. - St. Helena, CA: You guys are GREAT! The RIGHT (and obscure!) part and FAST FAST FAST! Thanks, you've got my business as long as I have MBZ's.
Robert H. - Taunton, MA: I would just like to take a minute to thank you for the excellent service i received on my order. I live in Massachusetts and could not buy a carburator for my 67 VW trike, and if they could find one it would be 3 to 4 hundred dollars. I contacted you and not only did you have one but it was only 135 dollars. All I can say is keep up the good work. Your staff is excellent. Thank you again.
Bryan B. - Elizabethtown, KY: I wanted to thank you for the support offered on a recent order. I made an order that consisted of a ignition wire set with coil connectors. Upon receiving the item, I noticed that the coil connectors were not in the box. The company that made the wire set quit putting the coil connectors in the set. You all went out of your way to get me a set sent since it was stated on the order and I appreciate that kind of customer service and I will continue to do business with you. Thanks.
Brian W. - Tuckerton, NJ: I would like to commend you on your web site and service. It is a pleasure doing business with your company.
Larry D. - Tullahoma, TN: Thanks for the great service in processing my orders. By far, you have the best prices overall for OEM VW and BMW parts, and your response to quotes and questions is nearly real-time. You can expect more business from me in the future. Thanks again.
Fred W. - Charlottesville, VA: Just a quickie to express my thanks for your great service and perfect parts. My Beetle, known to us as "The Roach" and licensed in VA as KDF 68 (how many can decipher that one?) is again humming along.
John P. - Loveland, CO: I am impressed with your service!
Steve H. - Wilmington, DE: If it weren't for your company, my project would not be moving forward. You were the only people who had injector nozzles in stock, nonetheless at an excellent price. I was impressed with your automated shipping system and consumer log-on. I am not aware of anyone else in the industry whom offers such services. Thanks again.
Thomas H. - La Mesa, CA: Thank you for your prompt and personal service. I will certainly be ordering from you again. Thanks for all your help.
Brian K. - Queensland, Australia: Thank you for what I can only describe as super efficient service. Parts were in my hand here in Australia just 5 days after ordering . . . not only fast but much cheaper than I could buy locally. I will be back for more. Thanks again!!!
Troy P. - Dixon, MO: Owning a VW and two Hondas, your website has been a lifesaver. Thanks for the great service and great prices.
Rafael C. - Houston, TX: I just wanted to let you know that I was VERY impressed with your website. I was looking for OEM parts for my '90 BMW 325i and came across your site through the Google engine. I was looking for "BMW OEM brake pad manufacturers". In your site not only did I find the "parts buying tips" page which helped me determine the OEM manufacturers for the parts I was looking for, but I also found the stuff I needed at a great price. But here's what really impressed me about you guys: I saw a note under a part I was looking at that said something like "If our price isn't below 20% of retail, try somewhere else" . . . what??? you actually care about the customer saving money? I was taken back by such honest business practice. I'm looking forward to getting my BMW parts from you guys, unless they are dealer parts and you guys don't have them.
Clara T. - Seattle, WA: I just want to say thank you for having such a great site, having such good prices and being so quick to deliver. I am a new 1973 Type II owner (she's orange, and called Caboodle) and having great fun fixing her up, with the help of Autohaus. Best wishes.
George G. - Beech Mountain, NC: Despite 13 inches of rain here in north west North Carolina, washed out roads, bridges that disappeared and the fact we are at 5000 foot elevation where the wind was above 100 MPH, the part I ordered arrived right on time!! I had to drive to the post office via the newest deer tracks (1 hr, 45 m) which is a normal 10 minute ride down the mountain to the Post Office. This being my first order, you can be assured I will in addition to reordering all parts, tell all my friends of your web site. Thanks again.
De Arley G. - Nampa, ID: Thank you. You guys are so awesome. I can't believe the excellent service I have received from you. Not only the service but so quick about responding to correspondence. I can't thank you enough. You guys do a great job and are very much appreciated. I passed this site on to my son once I delivered the Porsche to him. Hope he will put it to good use. Thanks again.
Michael B. - Kirkland, WA: THANK YOU!!!! I must say, AutohausAZ, you rock. Not only were your customer service reps fast and efficient in answering my questions, but also, the parts that I ordered arrived in one piece, the order was complete and the price I paid couldn't be beat on the internet or even at local auto part stores. I have had past experiences where parts I have ordered came in separate shipments (different company) plus the prices were a bit steep, this made for an unsure feeling that maybe I got the Whammy.......Thank you.. glad I found you guys!!! I am definitely going to recommend Autohaus to my friends and enemies alike, everyone should know about your European Auto Part Heaven!!!!! Thanks again for the "Outstanding Service!"
Eric M. - Cumming, GA: Thanks so much Tom! I appreciate your time and help. I definitely found a new place to get my VW parts. I drive a '85 GTI and my wife a '96 Jetta. Thanks again.
Paul S. - Kings Park, NY: I have been extremely satisfied with every aspect in dealing with Autohaus. The pricing is very competitive; the knowledge of the staff is up to par and the ease in which I receive or exchange parts is above and beyond. Keep up the good work!
Karl P. - Kennebunkport, ME: My experience with AutohausAZ has been exemplary. From the ease in navigating the website and placing the order, to the prompt delivery (a day SOONER than promised), to the close customer contact, to the quality of the parts, to the lowest price anywhere, it has been a real pleasure to deal with AutohausAZ. The last experience I had ordering Mercedes parts from another supplier online was a nightmare. It took almost 3 months to get credit for my cores, and they were virtually IMPOSSIBLE to contact. Thank you for restoring my faith in online auto parts!
Murray T. - Auckland, New Zealand: Parts arrived in New Zealand 2 days after shipping. Thank you Tom for your service.
Deidre B. - Alburg, VT: Thank you very much for sorting this out. This was my first order with you and I am really impressed with how helpful you've been.
T.R. G. - Chandler, AZ: It was a pleasure doing business with you. Thank you for having the E269 Relay-Flasher in stock for my 1974 240D Diesel. I looked for three weeks online and came across Autohaus, 15 mi for me. I also ordered exhaust donuts [hanger] and a center bearing for the driveline. Hey, and the girls at the PU desk are easy on the eyes too. That's easy to take when you're picking up parts for a couple Mercedes and she's keeping it all straight. Thanks again.
Jonathan S. - Media, PA: I would like to say that I am extremely pleased with the customer service that AutohausAZ provided to me. There was a potential problem with the shipping of my order (UPS delay) and basically you bent over backwards to make it 100% right. Again, I am very pleased.
Wendy S. - Winston Salem, NC: I want to thank you for your quick response. I wasn't really expecting to hear from you until the beginning of the week. I am very impressed. I will take your advice in looking further for my part. I have also placed an order and look forward to doing business with you in the near future.
Amy B. - San Antonio, TX: I got the mirror yesterday and went right out and put it on the Vanagon. It was just right and extremely easy to install. Thanks so much for making these parts available.
Aaron M. - Salt Lake City, UT: My girlfriend pointed me toward your site after she discovered just about every part she needed to refresh her recently purchased, but very sad little 1983 VW Rabbit GTi. (Guess who got to install all of the parts...) I was amazed at the prices, or I should say, the total savings she benefited from, so when I recently picked up a tired 1978 Saab 99 Turbo, I knew where to turn. It has been challenging to find all of the parts I need for the Saab, but your staff has been most helpful in providing quotes and explaining what you have, and may not have (and why). My orders have been processed and delivered quickly and accurately. This is tremendous service, unparalleled in my experience and I will definitely be telling others about your online store. Thanks so much.
Ray L. - Columbus, IN: I have been an auto tech since 1970 (yes, we did have cars back then although they rode kinda rough with those stone wheels) and I have dealt with many parts suppliers. The internet thing is relatively new but my experience with your company has been most positive. I will admit that you are not my only contact but you are surely in the top 1%. I have worked for almost every import line from Audi to Volvo and really appreciate the overall availability of some rather specific parts from your company. Well I need to go as I have a Saab that needs attending to. Have a pleasant and productive day.
Dave S. - Wolcott, CT: I would just like to say thanks for offering such low prices and ease of shopping. The free shipping is also a big plus.
Garry P. - Ashland, OR: The heater valve assembly for my 1992 BMW 735 arrived on time today and I have installed it. I would like to thank you for the excellent service and price consideration.
Jefty P. - Ceres, CA: Received my order on time, everything I ordered was there and the prices were exceptional. You have a customer for life.
Donald K. - Fort Stewart, GA: I was very pleased with your service. The part came as promised, it worked like it should and it fixed my problem. I like the tracking system you have. I will continue to do business with you.
Jay W. - McMinnville, OR: Thank you very much for your consideration for my situation. I consider that the mark of a well run company with a real knack for customer service. There are many places I can buy parts for my car, but it's companies like Autohausaz.com with outstanding customer service that will always get my business.
Ron E. - Apache Junction, AZ: I was very pleased with the prices and service at Autohaus. I will do business with you again. Thank you.
David B. - Panama City, FL: Received my parts today, installed them. The parts were correct for my vechicle. Your email was great, your prices are fantasic, and free shipping. WOW. Thanks!
Richard L. - Scottsdale, AZ: Just a note to let you know that the parts fit correctly and mufflers work fine . . . glad I found your site.
Steven S. - Wellington, FL: Thanks for shipping so fast and sending exactly what I ordered. Parts are installed and no more coolant leak . . . the car is running right again. I'll be back!
KJ K. - Clayton, CA: I cannot be more satisfied than the AutohausAZ prices, availability and customer service. Thank you for your great service. Your prices are good. Your customer service is good. Your parts dept is good and your shipping dept is good. You people have made me happy by your good service. Please continue your good work. More parts order coming your way.
Christopher R. - Costa Mesa, CA: 110% satisfaction! The extra 10 percent for making good on the delivery . . . whooo hooo way to go guys at autohausaz!!!!!! You delivered what you promised on time!
Steve N. - Menlo Park, CA: Just to say that I was very happy with the prices and service of your organization. Will buy from you again.
Allan L. - Boynton Beach, FL: The price was the best I could find on the Internet. Delivery was as scheduled. I have placed an additional order after double-checking prices again. Thanks for your professionalism.
Walter C. - Hampden, ME: You came to my rescue in a way that I felt like someone cared and would make the system work to our mutual benefit. And thanks for the follow-up.
Byron S. - Brandon, MS: Thanks for your speedy response Tom. I'm very impressed with Autohaus.
Laird W. - Kaysville, UT: I was very pleased with your service and have added your link to the volvospeed.com web site. Many Volvo owners browse this site and are always looking for a good place to get parts, OEM or otherwise. If you have a program for discounts to members of such organizations, please go to volvospeed.com and contact one of the site administrators. Once again thank you for the good service.
Randy G. - Colorado Springs, CO: You folks at Autohaus are incredible! Shipped out the same day the order was placed, complete with tracking number and all. I don't need to shop anywhere else for my parts. Thanks for the great service.
Dale C. - Brownsville, OR: Hi Guys! YES! Your prices are the best but the best part was your service and ease of website use. You answered all my emails fast and I will ALWAYS buy my parts from you. I'm looking foward to receiving the order and getting my lil baby running again :) Thank You!
Followup Comment Thank you again for a great order and taking the time to send them to me. As always the parts were exactly what was ordered and were a perfect fit :)
Tom K. - Lincoln, NE: I want to thank you for your outstanding service. Your staff was knowledgeable and helpful with any of my questions. Your return policy is easy to work with and the turn-around time on both purchases and returns is great. I would recommend you to any who ask. Thanks again for the good service.
Will P. - Marathon, NY: Thanks for your great prices of OEM auto parts, and I am delighted with your service. I am sure you will be my best source of parts in the future for a 1987 BMW 735i and a 1987 Mercedes 300SDL. Many thanks again.
Phil K. - Carlsbad, CA: I would like to say thank you for providing such great service. I was amazed to find the exact part that I needed and also how quickly it arrived. I plan on making all of my vehicle parts purchases with you from now on. Thanks for the great price and such professionalism. I will definitely recommend your website to everybody I know. Thanks again.
Jeff E. - Perth, Western Australia: Fantastic service, even from Australia! Thank you so much for such excellent service. Four working days to my door, which is pretty darn good as I live in Perth, Western Australia, which is about as far from you as a BMW cabrio driver can get. Thanks. You'll be getting all my business in the future.
Tom B. - Newport News, VA: Received my parts as promised. Thanks so much, will tell my friends about your company.
Matthew B. - Placentia, CA: Great prices, follow through and quickness in shipping. You've made a repeat-order customer out of me.
Tom M. - Kosovo (US Military): I just wanted to say thank you and keep up the good work. The standards out here are not as high as in the U.S. or any first world country. This car is 15 years old and thanks to you runs better than 99% of the cars out here, both new and used (mostly used). I want to keep it like that for as long as I am out here. My philosophy is to start with a solid car and maintain it using quality tools and quality parts. I can't say much about the tools, just keep sending me out those quality parts.
Dominic C. - Menasha, WI: Thanks for the outstanding communication and service . . .
Joe D. - Rock Hill, SC: This web site had a very hard to find part!!!! That is a pressure hose for the power steering to a 1967 Mercedes-Benz!!! I could not find it anywhere, nor could I have someone make such a hose! Glad to have found this site. May have to rebuild engine soon, don't look forward to that, but at least parts sould be easy to find!!! Way to go AutohausAZ!
Tim B. - Portsmouth, NH: I'm happy to report that I received my order yesterday. You have certainly earned my business. Your prompt service and more than reasonable prices have you saved on my favorites list. I have been ordering internet car parts for about 2 years, sifting through the many sites available and comparing prices. I am pleased that at long last I have found yours. Many happy regards.
Otto N. - New Port Richey, FL: It is great doing business with you. Having bought a Mercedes, I thought parts would be super expensive. But your auto parts business has saved me $$$. I thank you for the service and your well laid-out website.
Ghassan A. - Amman, Jordan: Just few words to thank you for your excellent service. The part I ordered and you shipped it on 04/30 arrived at my office two days ago. The part was installed today and it is perfect. Thank you again for your help and you have gained a customer and friend in this part of the world.
Frank L. - St. Augustine, FL: Today I recieved my speedometer cable for my 1983 Volkswagen Pickup truck. It was an exact fit and I installed it myself today. The price was right and shipped to my door, no searching all over town. Thanks.
Glenn L. - Chandler, AZ: Once again I am extremely happy with my purchase at Autohausaz.com. I put the order in the morning and picked it up at noon. Excellent products, excellent prices and wonderful customer service. Thank you very much!
Mike M. - Casper, WY: I wanted to let you know how great it is to have found a distributor close to my home state that provides better prices than my previous distributor!! I THOUGHT I couldn't find better prices before, but you all have changed that and with the geniune OEM parts and no weird aftermarket junk . . . "Only the best parts and prices to keep my rides happy!!" Thanks again!
Lynne and Robert P. - Tucson, AZ: Just a note to tell you thank you. It's always a little scary ordering from any site and just hoping for the best . . . you are indeed exactly that. We needed to return our second order and your word was true . . . an immediate refund. With an 85 and an 89 Jetta you are going to be a very handy resource and a much appreciated one.
David G. - Gilbert, AZ: I was extremely pleased with the part that I received from you. It came promptly and was packaged appropriately for the part. (I ordered a glass cover.) Many thanks for your service.
Carol R. - Boise, ID: Thank you. I will order from you guys again. Great Service. Thanks again.
Karl P. - San Jose, CA: I just got my second order from your firm. All items were correct and pricing was good; I had shopped for a CV boot kit; it was $55 at the dealer, $35 or so most places on the net, and $21.02 from your firm, including clamps and grease. Interestingly, many auto part websites have identical menu tree, parts list and pricing, which gives me the impression they are all served by a single 3rd part source. Your firm does its own web site and has its own pricing (yes, Karl, you are correct). I ordered $200 or so of parts for the 75K mile service on both my volvos and got good to great pricing on most all. I've not had any problems such that I have to test your return policy (and that's OK too).
Keith B. - Skokie, IL: I have an older car 1991 Audi 100 and the product offering was terrific and comprehensive. On a particular order, timing and shipping were an issue. Autohausaz personnel worked with me to determine the best and most cost efficient option while keeping my timing goal in mind. The parts were delivered to my satisfaction and were of a quality that was topnotch. Keep up the good work. Customer service and satisfaction are clearly a priority. Love the alternatives for the parts you offer. There's nothing quite like options. Thanks.
Ron W. - Aurora, CO: Thanks to AutohausAZ for the excellent service and response to the parts I needed. Prices and quality of parts are excellent. I saved about 63% on the parts that I ordered in the 2 orders. I considered selling my Audi due to the cost of replacement parts, thanks to you guys I'll continue to drive it and shop with you in the future. Thanks to all of your staff. Excellent job and 100% satisfied.
Jedd H. - Phoenix, AZ: Thanks much for your speedy and economical service! I ordered a wheel hub assembly yesterday and it showed up on my doorstep this morning! And it was free shipping. That's really great. I am also pleased that I received exactly what I ordered at a price considerably lower than what I was quoted at several other places. The whole order process was simple and painless. Thanks again.
Stephen B. - Altus, OK: I've been a customer for a few months now and I just wanted to say that I am VERY pleased with the service I have consistently received. This includes special requests, telephone help with a VIN specific part and a core return. I will continue to check with you folks first when shopping for Mercedes Benz parts. If you carry it, I'll get it from you. In fact, I just placed another order today! Thanks again.
Suzanne B. - Santa Cruz, CA: You've just added a new regular customer. Very happy with your professional and prompt service.
Bill T. - Zurich, MT: My first order was handled professionally. These people really care.
David P. - Harrisburg, PA: Many thanks for your assistance in this matter. It was a shame that the original pump failed after installation but that's the way things go sometimes, and certainly not the fault of AutohausAZ. The replacement pump seems to be doing OK. Your customer service has been second to none best I have experienced so far, so my thanks for that, and to Tom who put forth much effort to see that I was taken care of. I will definitely be using your company again when the time comes for more replacement parts.
Peggy H. - Longview, TX: Thanks Autohausaz. I am standing on one foot and the other because my expansion tank/coolant reservior sprung a big leak and I have it glued together with JB Weld. I have searched every salvage yard in my area with no success. I am so proud to have found you on the web. I just love my old Benz and hope that it will outlive me. You will probably hear from me several times . . . so don't go anywhere. Thank you again.
Roger L. - Bend, OR: To all at Autohaus, I have received my first order and was so pleased when it got here just three days after I had placed it. Everything was there and you beat everyone's price by at least 60 percent. Thank You.
Michael R. - Silverado, CA: Very happy with AutohausAZ. Very easy to find parts, excellent login, they don't spam me with their site info . . . just all around easy. I am definitely a long term customer. I have 5 Volvos LOL, still don't know why. I guess one for each of my kids. So many lives saved.
Adam L. - Scottsdale, AZ: I almost paid the same amount at a junkyard for some old greasy parts that I paid for brand new OEM parts at your site. I'll definitely come back to you when I get around to replacing my fuel injectors. Thanks a lot!
Monica H. - San Diego, CA: Thanks! You guys are the best parts place I have ever used.
Matt M. - Phoenix, AZ: I picked up parts today that I ordered yesterday and the experience was a pleasant one. Not only do you offer excellent prices on parts but your staff is courteous as well. I will definitely pass this along to friends, thx again!
Larry H. - Glendale, AZ: I have to say that so far all my orders from your Internet site have been excellent. The website is very well laid out and the prices are excellent. You have great shipping options and very fast delivery. I am extremely pleased doing business with you, keep up the great work.
Wayne K. - Macomb, IL: I ordered from you for the first time last week. My parts arrived today and they appear to be exactly what I ordered and were in very good condition. The prices were the best I have seen. Thanks for the prompt and correct shipment.
Bill A. - Fremont, CA: Wow! You guys are great! Thank you! I know where I'm buying my parts from now on!
Brad M. - Winfield, KS: MOST EXCELLENT!!!! You have a very satisfied customer. The timing chain tensioner had crapped out on my M3 and I needed to use the car for a business trip - departing on Monday afternoon. Thanks to your flexibility I will be able to replace the tensioner over the weekend. You were recommended on the Roadfly BMW board for E24 models. Thanks again! You have a repeat customer here.
Richard D. - Oak Harbor, WA: I ordered two days ago and the part was in my mailbox today! Incredible! You are indeed awesome!
Vic M. - Park Ridge, IL: Thank you very much! I received the item and it is exactly what I needed. I will definitely shop with you again and will recommend you to everyone I know. It was a definite pleasure working with you guys. The service is outstanding and the product arrived in perfect condition. Thanks again! Please feel free to use me as a testimonial if you wish. I would also be a reference.
Rusty N. - Goshen, KY: Even though I am returning what I ordered, I want to compliment you on your great web site and your quick response and delivery. My whole experience with your company has been one of the best ever. On top of that your prices are fabulous! I will certainly be using you in the future and I will highly recommend you to others. Keep up your excellent work!
Blase B. - Paradise Valley, AZ: 1987 NEW Mercedes front rotors from AutohausAZ $28.00 each 1987 USED Mercedes front rotors at a JUNKYARD $50.00 each!!! Nuff said!
Tom K. - Roseville, CA: I just recently placed an order, the third, and wanted to provide some feedback on prices and quality of the merchandise received. One specific part, an idler roller for a 1998 VW TDI, cost $28.09 (from Autohaus). I priced the same item at the local VW dealer for $103. A tensioner for the same vehicle ran $39.60 from Autohaus, $80.00 from the local "discount" VW parts store and $126.10 from the dealer. A TDI timing belt for the same vehicle cost $24.61 for a German-made Continental belt (from Autohaus). The "discount" VW store got $56.25 for one last year and the dealer wants $84.60 for an Italian-made "genuine VW/Audi" belt. Now I don't know why the happy merryworkers from the Black Forest get so much more for an identical part, but guess where the next parts will be purchased? Even the dealer's parts department employee said the retail from Autohaus was far below his cost from VWofA. The most recent order with routine maintenance parts for a 1996 Jetta a 2.0 gas engine, a 1998 Jetta TDI, my wife's 2003 TDI wagon, and my 1999 Jetta IV TDI cost about $316; the same parts from the dealer would have run nearly $750. My wife learned to drive on a 1955 Type 1, and I learned on a 1960 Karmann Ghia. 40 years, 2 kids and 13 VWs later, it's apparent our family has brand loyalty to VW. Parts loyalty? Autohaus!
Walter C. - Davie, FL: Thank you very much Tom, the best service ever!!! For sure I will recommend you guys to all my friends. Thanks once again.
Jay M. - Phoenix, AZ: Thank you. I am a first time customer and just picked up my order and have been very satisfied with the products and services. Thanks again.
Don D. - Las Vegas, NV: Just wanted to say thank you for all your help. And a special thanks to Tom for his advice and taking care of my orders.
Don B. - Suwanee, GA: Hi, just wanted to tell you how pleased I was with the parts, service, speed of shipping, security and great prices. Thank you very much for the convenience your web site offers. Would highly recommend to others and already have. Will be doing business with again. You have very helpful employees. Thanks again.
Brett D. - Albuquerque, NM: I have just recently purchased parts from Autohaus and I am very pleased with the service. Your part selection is the best I've seen and the prices are awesome. I was tired of "dealership deals" so I researched your store. The parts arrived on time and now my car runs better than ever. Thanks Autohaus!
Dennis M. - Baton Rouge, LA: Amazing! I'd been looking for this particular part for a couple of months but it was out of my price range, or so I thought. I found AutohausAZ and could not believe the price. And the prices for the other products!!! I am hooked.
Donnell M. - NAS Lemoore, CA: Thank you, AutohausAZ. I am very satisfied with your service and if you have the parts that I need, I am without a doubt going to continue to go through you. Once again Thank for such great service.
Jose M. - Phoenix, AZ: I shopped around for my parts and was glad to see the prices at Autohaus and the availability was also surprising. I will definitely keep doing business with you guys. Thanks!
Robert G. - Germantown, MD: Great service and great prices! What more could I ask for? I recently tried AutohausAZ based on a recommendation from a member of the Bentley user groups. I couldn't be more pleased. Your site is very user friendly and the service log is great. I used to pencil my service history on my garage wall. Your satisfaction policies also are right in line with what I'm looking for in a parts supplier and much better than the rest of the industry. I wish I would have found you earlier!
George H. - Midland, TX: I am so fortunate to have come across your web site! I have only made two purchases to date but am sure there are more to come. I don't think I waited over 15 minutes after requesting a quote for something which was not shown on your website. I really appreciate emails telling me the status of my order, when it is shipped and access to tracking. Your good service, attention to detail and great prices will keep me coming back!
Peter C. - Gloucester, MA: You've been great! We will be doing business again, I assure you. Have a great day!
Tom E. - Kearny, AZ: Thanks for providing parts at discount prices with this convenient service! : )
Dean M. - Glendora, CA: Just wanted to let you folks know that I've been ordering parts from you over the last 2 years and have been completely satisfied with every order. Thanks a lot and keep up the good work.
Brian C. - Litchfield Park, AZ: I wanted to let you know that after 3 or 4 years of buying parts for my XJS and XJR Jaguars through you folks, I couldn't be happier with the price, quality and convenience you provide. I'm local (Phoenix area) so I usually order online from home in the evening and then stop in the next day to pick up the parts. There have been no disappointments or delays ever, and in fact today I ordered some brake parts on line at noon from my office, and then picked them up two hours later. No hassles ever...you have my credit card on file so I just walk in, you hand me the parts and I walk out. It's great. Thanks again.
Ben C. - Gilbert, AZ: This was my first order to Autohaus. I was a little reluctant because I didn't know how long it would take to ship or get the parts I needed. I have to report that I have been very pleasantly surprised. The communication was excellent, both substantive and timely via email. I knew exactly when my parts were going to be available and when they would ship. One of the pieces of my order needed to transfer warehouses and I was informed of the delay, given options to deal with it if I couldn't wait, and assured of when it would ship. I was amazed. Aside from the excellent customer service, the pricing is second to none that I know of. It has been great doing business with Autohaus. I will tell all my friends.
Michael C. - Atascadero, CA: Thank you much for Autohaus' attentive and prompt service.
Luis B. - North Providence, RI: I just had the wheel bearing kit I bought from Autohaus installed today and I could not be happier. Other places wanted $125, $92, and $78 for the wheel bearing. I went to your site after recommendation from a friend at the AudiWorld forums and he said you guys were great. I never bought a car part online before so I figured I'd give it a try. After I saw the part for $51.99 on your site, I was sold. Then I asked myself "what about shipping though?" and on the page I saw that all orders over $50 had free shipping. Without thinking about it twice, I quickly placed the order. I was expecting it to take a few weeks since it came from Arizona to Rhode Island, but after checking the tracking number (which was great) I was going to receive it a week after it was shipped. To top it off the part came BEFORE the expected time. I am glad to say my experience was excellent and definitely plan to purchase more parts from you guys. Thanks a lot!
Allen S. - Lakewood, CO: Tom, Thank you so much for catching my order error on the SAAB hood struts. You gave exceptional service. Thanks for getting everthing shipped correctly. I am SOLD on autohausaz.com for all my parts.
John F. - Warrensburg, MO: Top quality parts and prompt service. Good price and value, I am yours as long as I own my Saab. Thanks again.
Richard P. - Stone Mountain, GA: The only regret I have with Autohausaz is that I didn't discover you all sooner. Thanks a hundred and still counting, for that is what I have saved since ordering parts from your great company.
Eric Y. - Chino Hills, CA: When I first found the site, I was a bit hesitant because of the need to provide personal information just to obtain a price quote. After I input the information and surfed your site, I became impressed with the format and the ease of obtaining information and prices. Your prices were one of the cheapest and the free shipping sealed the deal! Thanks for shipping the items promptly. I placed the order on December 3rd and received it on December 5th.
Stan P. - Scottsdale, AZ: Thanks for the great price and fast service. I will refer my family members who also own BMWs.
Karl K. - Mesa, AZ: I'm very happy to have such a great Audi parts resource that's both local and nearly always the best price around! Customer service is outstanding definitely beyond my expectations!
Frank H. - Des Plaines, IL: I received all of the ordered parts right on the promised day. Fully satisfied with service and price. Very professional web site and ordering procedure.
John H. - Gilbert, AZ: I received my parts in record delivery time, good parts, good price, and quick, too!
Ralph L. - Willington, CT: Thanks again for the great service. With a 14 year old BMW 5 series that I don't plan on getting rid of anytime soon, I can assure you that more business will be headed your way.
Follow-Up Comment: I have been an Autohuas AZ customer for a few years now and always start my parts search with you folks. Your prices are almost always lower and the shipping response (most times free!) is great. While you may not have been able to fill my request this time, I'm sure you will continue to provide me with continued great service in the future. Thanks again for the top-notch support.
Michael B. - Phoenix, AZ: The prices at Autohaus are always the lowest on the web. The parts I need are always in stock and the staff very helpful. I would recommend Autohaus to anyone who wants the right parts the first time.
Isaac K. - Richland, NE: Thank you very much, Tom! I appreciate your consideration. You must be able to tell how much I appreciate your store by my repeat visits. The low prices and web site layout are the two points that I like the best. Thank you very much.
Michael P. - Los Angeles, CA: First ever on-line purchase, good experience, encouraged to do more of same, good job autohausaz.com!
Eric T. - Murfreesboro, TN: Autohaus has the best prices on the net for MB parts. Excellent shipping options.
Lewis V. - , Canada: Being from the Island of Aruba, we depend on import of mechandise to survive. I must admit that the service of Autohaus is the BEST I have experienced from the USA. You guys really understand the importance of customer service. I have placed 4 orders and I am completely satisfied with your excellent service. Keep up the service, you are the greatest.
Richard W. - Toronto, Canada: I was surprised and pleased with the ease of making this transaction and the success of my project. This is a far better way of making such purchases than being insulted and mugged at the dealership.
Larry O. - Greensboro, NC: I have ordered parts from you before and I have reordered more parts. You have the best prices around. After searching all the websites that carry parts for my Mercedes, I come back to you. I have been very satisfied with the prompt shipments and the parts work just fine. Thank you for saving me time and money.
Bill P. - Mooresville, NC: What a nice surprise to receive such excellent parts at such a great price. Not only was my shipment very well packaged, but everything that was ordered was shipped. A special thanks to the nice gentleman who called and deleted a part because it was for a vehicle with an automatic transmission. He picked up on the fact that I had ordered a clutch cable and obviously had a straight-drive vehicle. I live in a small town, so I had to go to my VW dealer to get two parts . . . one of which was a profusely leaking oil pressure sender and the other was the upper intake gasket which I thought would be rather cheap. I paid $38.79 for these two items. Your price would have been approximately $11.00 or $12.00, including shipping for the exact same parts. I know people have to make a living, but not a killing! Thanks again for a truly stellar transaction. As Arnold would say . . . "I'll be back!"
Lynn S. - Phoenix, AZ: AutohausAZ was a life saver for me on several occasions. The prices are unbeatable and the service was top rate. I would highly recommend them. Thank you for treating me so wonderfully.
Bryan D. - Chicago, IL: I am merely writing this as a thank you note for your professionalism, prompt delivery and last but not least, your price. The radiator fan motor I purchased from you was the correct part (not a "universal" part or a conversion kit to make one part adaptable to fit many makes and models) and was delivered to me exactly as promised. The price of the part is what originally got me to order from you, but what I have listed above is what will make me use you as my primary source for any parts I may need in the future. I will also recommend your services to everyone I know who may be shopping for car parts.
Pavel Z. - St. Paul, MN: Autohaus is the answer for import auto parts. I have purchased many Mercedes parts and am very satisfied with all the parts. Thank you very much for great service.
Tom B. - Greensboro, NC: Excellent service, correct items, best prices, instant order verification, shipped to right address. I have used Autohaus before, told my friends. You do an excellent job, 3 orders in 3 weeks, all complete, all on time and all intact. This would be enough to keep my business but add in your prices, and I have QUIT shopping around. AutohausAZ is KING!!!
Brandon W. - Grapeview, WA: I am very happy with AutohausAZ for Audi parts. Comparing your company to other ones I've checked out on the internet, I feel you show a level of honesty that is fairly rare when dealing with auto parts. There are no tricks or bogus sales to entice buyers that appear to mark down prices but still charge more than others. (One site is very guilty of this and I wish I could put their company name here.) I was surprised by your prices and haven't been tricked or sent different or non-OEM parts when specified so you've earned my trust and respect. Any place that can't isn't worth doing business with. Keep it up.
Follow-up CommentI am again happy to deal with your company. I have compared prices of Audi parts dealers on the internet and found your prices always at a better rate and have yet to have any problems with shipping or the parts received. It should show as I have done all my business with your company for my Audi since I've owned it. That alone says it all.
Terry J. - Tucson, AZ: When I received the incorrect parts due to an error in packaging by your wholesaler, you promptly had the correct parts shipped to me and arranged for me to return the incorrect parts. Thank you for handling this situation in such a professional and prompt manner.
Pamela F. - Louisville, KY: You have been like a gift! The part I needed was going to put me in the red! Your savings have enabled me to order other parts I would like to have but couldn't do. I am an experienced webshopper and your website couldn't have been more informative, easy to use, info exact, 99.9% of questions answered w/o assistance. I enjoyed my experience with you very much. You could not help me with one of my product searches but you called, apologized, commiserated with me and made the disappointment bearable. I could not believe the level of concern your representative expressed. He not only eased the event but also he offered some helpful hints that may help me in my search. I will not hesitate to recommend you to everyone. Your website is fantastic and your customer service is remarkable. Thank you for the time and effort you spent helping me. Fantastic job! I will be back.
Gary G. - Monrovia, CA: I really appreciate your prompt service and very reasonable prices. Be assured that I will send my parts orders your way and recommend you to my friends (which I've already done 3 times in the last 5 days) whenever I can. Having been in the automotive and motorcycle parts and service business on the retail level previously, I know the importance of good customer relations to building an excellent reputation and repeat sales. So far, I've been very pleased and impressed with your company, and can see why you've been around for 25 years. I just wish I'd been aware of you sooner. I hope you have continued success.
Kiyoshi M. - Lake Forest, CA: Your price is lower than your competitors. You would become the EDLP leader!
Rafael N. - Panama City, FL: Great People of AutohausAZ, I just wanted to take a moment to express my gratitude for the great service you provide. I haven't had any problems finding the parts I need. If I don't see what I'm looking for in the inventory posted, I simply request it and you guys are more than prompt to respond. I really enjoy being able to see a picture of the item I'm purchasing. I'll keep it short and end this one by saying nobody has better prices (than Autohaus). My '88 Mercedes 260E rides better and better thanks to your parts...Thanks a lot!!!
Dan H. - Port Angeles, WA: Thanks for your expedient reply to my inquiry and timely delivery of my order. You've helped to restore my faith in humanity. Many kudos.
Follow-Up Comment: I've placed a total of four orders with Autohaus, three within the last month, and requested a few quotes. You have demonstrated service, assistance and savings on quality products above and beyond expectations. Many kudos. Thank you.
Kelly T. - Portland, OR: You guys are awesome! Your prices and service are fantastic. Thank you so much for your prompt and professional service. What a pleasure to do business with you.
Michael F. - Orange, CA: I have been thoroughly pleased with all the effort placed forward to illustrate your outstanding level of customer service and care for the relationship with your customer. You can rest assured that I will continue to do business with you and recommend everyone I know to your website. Thank you.
Kevin C. - Montville, NJ: Thank you for the great service! I am very pleased to find a company that is so friendly and competent in every way they do business. I have told many of my friends about your business. They have already ordered from you and are very impressed with your pricing. Thanks for being an excellent company to deal with!
Roland G. - Virginia Beach, VA: What a pleasant surprise Autohaus turned out to be. The handling of the price quotes, ordering process and communication on the order was EXCELLENT! The phone calls from Tom on the parts availability showed me you DO care about your customers. Got the parts I needed and saved money, too. When I need parts in the future, I'll call you first. I will recommend Autohaus to my friends and associates on-line. YOU DONE GOOD GUYS!!!!!!
John J. - Stanhope, NJ: I just felt compelled to write to express my satisfaction with shopping from your web site. Considering myself a savvy on-line shopper I was extremely impressed with your prices and parts availability. The parts arrived in a timely manner and were well packaged, considering the various sizes and weights of parts involved. I appreciated your friendly email notices even though it might be as Shakespeare said, words without meaning, it still made me feel good. I have recommended you to my friends and expect to do more shopping in the future.
Guy S. - Lachine, Quebec, Canada: Thank you very much for the order I received last Friday. Fan is now installed and working perfectly. I'm happy with the savings I obtained by ordering with AutohausAZ.
Adrian K. - Newtown, Powys, United Kingdom: My shocks arrived today MANY, MANY thanks the products are great and the service was excellent. I will be making purchases in the future for my Porsche from you. Best wishes and take care from the UK!
Ted D. - Jamul, CA: Quick service, nice savings, part was right!
Trace K. - Chandler, AZ: The AutohausAZ site gets better with age, just like some of the other better things in life!
Dave C. - Plymouth, MN: The brake parts you provided for my '94 Jag were perfect! Also, the price was much better than the NAPA store down the street from my office. Nice job!
Marvin M. - Sierra Vista, AZ: My request for a quote for rotors for my 94 Mercedes Benz was unbelievably swift and shipping unquestionably prompt ( Same Day)! You cannot beat that! Tom as always is gracious and extremely competent. I am recommending you to all my friends and relatives with foreign autos. Price is GREAT too!
Tony J. - Port Angeles, WA: Your company is outstanding. I'm hooked. I've made 2 orders now and both times I got the correct stuff at a VERY good price. This last order I got cost me $168.00 from you. I priced the same parts at Shucks and it came to $402.00. Very nice. You've got yourself another loyal customer! Thanks.
Jeanie T. - Yerington, NV: Thank you for such excellent service and such a wonderful price! I had priced the same part, without being able to get credited for the used core, and it was 398.00 in Reno. I really am very happy!
Tom S. - Poulsbo, WA: Excellent merchant my preferred source for Volkswagen parts.
Todd E. - Claremore, OK: Thank you for making shopping from an internet retailer such a great experience. I especially like being able to contact someone on the phone when describing a part is particulary difficult.
Edward S. - Flagstaff, AZ: I like the service and products from Autohaus, and Tom is always very helpful. Thanks for your great help in putting my order together so quickly! I really appreciate your excellent attention to customer satisfaction!
Adam P. - Mt. Pleasant, SC: My first quote from Autohaus was received very quickly and was for what I thought to be obscure parts on a 30 year old vehicle! They made it seem routine for them. The parts were delivered quickly, and more importantly, correctly. I will order from them many times in the future.
Denis S. - Stamford, CT: Thank you for your superior service! I just have to tell you you have the most responsive and comprehensive customer service team I have ever encountered in my business or consumer life. This is not just hype I truly think so, honest! Recommend this business unconditionally! Great price structure, outstanding service, professional friendly people almost too good to be true! BUT IT IS NOT!
Ed C. - Mesa, AZ: Best prices! Thanks Autohaus, excellent customer relations and very responsive. I will be passing your name on to my MB friends!
John H. - Webster, FL: Excellent service. Exact parts. Great price. Highly recommend this company.
Follow-up Comment I received the parts I had ordered, sooner than expected, and at a price below all other merchants. I highly recommend AutohausAZ!
Joseph C. - West Orange, NJ: I must say that I am "blown away" by the gracious offer and the customer focus exhibited by Autohaus. . . . your offer to replace the coil at your expense is another tribute towards your customer orientation. You have clearly won a customer. I will be sure to recommend Autohaus to my fellow Mercedes enthusiasts at every opportunity. Thanks!
Ryan H. - Reno, NV: I found out about your website from a friend at work. I think your website is a godsend. I had been trying to get some of the same parts I ordered from you for over a year. I tried going through my local Mercedes-Benz dealer and had to order them 4 times and STILL none of them came. With you guys and gals, I ordered my parts and they came to me within a few days and ALL of them are correct! I am so glad my co-worker told me about your website. KEEP UP THE GOOD WORK!!!
Follow-up Comment: This online purchasing experience has been exceptional, as always from AutohausAZ. I would highly recommend, and have recommended, them to others!
Mark C. - Franklin, PA: Thanks for the great service on the part I ordered. It came quickly, was well packed and the price was right.
Dan N. - Kempner, TX: Again, I'm extremely satisfied with your quote and an order is on the way. Your addition of ancillary components is helpful makes reordering unnecessary . . . very nice!
David B. - Suffolk, VA: I would like to thank your staff for my very positive buying experience. I have been working on my 420SEL for a while now and have found most parts have to be ordered. It seems the dealers, at least locally, do not carry a large selection for older models. I found you by accident, but have you prominently in my "favorites" list now. I am pleased with the prices and am amazed at the delivery! From your store to my door in 18 hours! You have a new very happy customer who will check with you first when I need parts in the future! Thanks again!
Kevin M. - Seattle, WA: Thank you for your prompt reply. AutohausAZ has exceeded my expectations on both money savings and service. I almost wish my car needed repair parts more frequently!
John R. - Tempe, AZ: Morning: Prices quoted within an hour. Ordered the parts. Ready for pick-up within the hour. Afternoon: Parts installed. Think what the BMW dealer would charge for the same parts after padding the list price!
Jim K. - Allentown, PA: I just wanted you to know that I have purchased several parts for my 1986 Audi 5000s on AutohausAZ. I am very pleased with your organization. Your prices are great and your shipping is fast. Please keep up the good work!
David P. - Doylestown, PA: Thanks for the prompt responses (and personal ones). I work in corporate marketing and communication and your email customer service is the best I have ever encountered. And your telephone service was excellent as well. I will certainly continue to use you for my parts.
Jason O. - APO, AE: I just thought I would let you guys know that I'm happy to be doing business with you. I'm sure glad I found you! Your prices are the best, your parts always fit and your quotes are fast! Plus I don't know how you do it but your parts always get here fast to my APO address. Even when I pay more for shipping at other companies, I don't get my stuff for awhile. Thanks a lot and I will be doing more business with you!
Gaston B. - Fort Irwin, CA: Very satisfied with Autohaus. They always have what I ask for. Have compared prices and nobody beats their prices!
Ken F. - Lexington, KY: If you are tired of being ripped off by those that sell the parts that keep your favorite ride on the road, shop AutohausAZ. You will get the highest quality parts for the best prices anywhere delivered to your door. And in the unlikely event there is a problem, they go the distance in trying to make it right. I am thrilled to have an account with them! And if this sounds too good to be true, and I will gladly share my experiences!
Wayne P. - Baltimore, MD: I just stumbled on to this site one night looking for parts for my wife's Volvo. What a great place to shop! Parts came fast and everything fit perfect. Thanks for a job well done!
Cory Z. - Rocky River, OH: I was extremely pleased with my interaction with your company. The service was excellent! I was overjoyed when a real representative from your company called me. It was also at a very convenient time. I have done everything I could to recommend your company. I know where to look first if I need parts for my car in the future!
Ryan F. - Augusta, ME: Thank you all very much for your prompt response to my parts request and timely parts delivery. I enjoy the format of the quotes section. I look forward to doing business with you in the future!
Ron M. - Redmond, WA: Parts ordered on Wednesday, received on Friday. Parts received are an EXACT match for the original parts that they will replace. The only difference is the price is only 25% of what they would have cost at the Land Rover dealer and about 50% of the best deal I could find at other web locations. Last but not least was the very enjoyable, friendly information exchange I experienced with the Autohaus lady when I had occasion to contact Autohaus by phone. You can bet that when I need parts in the future for my 92 Range Rover, my first stop will be Autohaus!
Emery S. - Cartersville, GA: Thank you and you have my business for any future purchases. Great doing business with you!
Kevin H. - Muskogee, OK: Thank you for caring enough to follow up on this! I just placed my order with you and was greatly amazed how much of a discount you offer as opposed to the dealer cost! Have a great day!
Sebastian S. - Oshawa, Ontario, Canada: Thank you for all your help with my order. I can't believe that I saved almost 40% on my parts. Prices on AUDI parts in Canada are outrageous. Thank you again for great service and very fast response for all my questions.
Paul R. - Grayslake, IL: I'm glad I stumbled onto your website while looking for parts for my newly purchased Mercedes Benz 190E. You were most helpful, your part came in half the time I expected and was cheaper than I would have believed it to be. Thanks for the personalized service, Autohaus! You have a long term customer!
Maria V. - Baton Rouge, LA: Autohausaz.com made our search online absolutely delightful. Their responses were prompt and accurate both online and with the delivery. We highly recommend trying this website to find any of your import part needs.
Wayne K. - Milpitas, CA: I want to thank the Autohaus Customer Service staff for the excellent and timely responses to my requests. Carolyn (e-mail) and Helen (telephone) were cordial, knowledgeable, and helpful with my requests. The professionalism exhibited was especially appreciated during my time of stress due to a disabled vehicle.
Rick P. - New Britain, CT: Thank you for processing and shipping my order so quickly! I was having a hard time finding the Bosch spark plug wires for my car locally. It really paid off to order them from you. I feel like I got a great deal on the price and then when I asked about purchasing a spark plug wire puller tool, you threw that in for free on top of that. I just installed the wires on my car, and they were exactly the right wires for my car (I love it when I have Thanks Autohaus! the right parts!), and I always wanted one of those plug wire puller tools. I am a very happy man - Thanks Autohaus!
Randall B. - Durango, CO: I wish to compliment all of you on a great web site. I (also) want to thank the staff for their timely response to my parts quote request. You folks have really done a grand job of laying out your site in an attractive and user-friendly manner. I'll be contacting you regularly from this point on for parts to complete our 1983 Audi 5000 Turbo. Thanks so much for your good work!
Garland H. - Lynchburg, VA: I ordered a rear door handle for a 1989 VW Golf my first order through AutohausAZ. The part arrived today and it fits beautifully. The price was beautiful, too! You get an A+, 100%. Thanks!
Tom B. - Brighton, MI: I checked several local sources for the parts I needed, as well as a couple sources on the internet. The local sources had to either order the parts (five day minimum wait) or the prices were out of line (try 100% MORE than yours!!). Your price and service was the best, by far. In addition, while I had some questions regarding the parts I ordered, my email inquiries were answered promptly and concisely, giving me confidence that when I opened the box of parts they would be exactly what I wanted....and that was the case! In the future, I expect to save myself a lot of time...and money....by going directly to Autohausaz.com. Thanks for the service!
Richard G. - Highland Mills, NY: As a first time user of your Internet service, I'm pleased to add these comments. Your response time for price quotes was fast and your inclusion of brand names was an unexpected surprise. The response to my order was immediate...shipping was prompt. The best is that I saved $100 on the tune-up of my 1998 VW GTI VR-6! You're UP-FRONT and offer the BEST PRICES and GREAT SERVICE. I am very pleased!
Herbert S. - Henderson, NV: Last week Autohaus saved my bacon, and a few hundred dollars to boot! When my fuel pump failed, I had to have it towed to 2 different shops, neither one of which could find me a new fuel pump to fix the problem. I told my mechanic I wanted to try Autohaus because I thought you might have the right fuel pump in stock. Bottom line, you did! You also shipped it overnight direct to the repair shop on Friday morning, they had it installed by early afternoon and it's working fine! Autohaus stood out because you had the part I needed, you shipped it overnight and my total cost was right at $300 with labor, instead of something around $600. Also, when I called your business, Helen was extremely helpful! As one of your other testimonial customers said, "Keep it up!"
Robert F. - Fayetteville, AR: Thank you for providing the quote for an air conditioning system for my '85 BMW 318i. I very much appreciate your time. I've previously purchased from you and have been most satisfied with your products and service. You do what you say you will do!! I like that!!
Lance H. - Kaneohe, HI: Aloha AutohausAZ. I bought some parts for my VW from you and everything was outstanding from start to finish! Mahalo.
Frank G. - Trenton, MO: I buy alot of parts. I checked around to get hard-to-find parts for a BMW and AutohausAZ was the most helpful. Not only were the prices great but also so was the customer service. I felt very comfortable about the security of my order and using my credit card to make my purchase. My parts were here in only a few days and they were of good quality. I will continue to do business with AutohausAZ in the future!
George S. - San Antonio, TX: You have been a big help to me and saved me quite a bit of money. I'm glad I was referred to your web page by a friend. I have passed on your address to some of my friends as well. I look forward to working with you in the future if the need arises. Thanks again!
Richard P. - Winchester, VA: The parts I got for my 1992 GTI were great! No one believed what I paid for them! I work at (Major Aftermarket Retail Store) and even they couldn't touch the prices with inferior parts! Thanks again for the wonderful service!
Stephen L. - Grosse Pointe, MI: Thanks alot, guys. Your prices are the best! I'm going to the site right now to order.
Dyanna B. - Lake Havasu City, AZ: Thank you for your prompt service on my last order. I'm sure you'll be hearing from me again. I intend on letting all my friends in on your friendly and prompt service. You were a breath of fresh air for the job I had in front of me (Porsche 944). Thank you.
Larry & Cheryl C. - Apache Junction, AZ: Thanks for your very prompt and professional service!
Colin C. - Anniston, AL: First time customer. Price was almost too good to be true over $100 savings! Website easily navigated and full of neat stuff. I'll be back! Thanks!
Jeff D. - Leona Valley, CA: Thank you for saving me over $70 at local cost. I'll tell everyone I know about the prompt service I received at Autohaus. Because of AutohausAZ, I now can afford to maintain my old Mercedes that I was thinking of selling. I am insulted by the profit the local parts dealers were trying to make just because I own a Mercedes. Thanks for reminding me there are still companies out there that remember how to make an honest buck in the 21st century!
Dan D. - Fresno, CA: Dealer's price for intake boots for my '86 Porsche was $282.57! AUTOHAUS' was $53.06! AND you got the parts to me faster than the dealer could!! You can't beat that!! Thanks!
Cyndi W. - Anacortes, WA: Really impressed with your website, quick response and prices. This is so much better than shopping by car!! Thank you!
Gene C. - Hendersonville, TN: I placed a recent order with Autohaus and was VERY satisfied. Why? 1) Prompt reply to quote request; 2) Professional ordering procedures; 3) Prompt delivery; 4) Below market price. Keep up the great service and I'll order all my Volvo parts from you!
Robert A. - Chicago, IL: I called Autohaus to see if my car required one or two oxygen sensors and to get clarity on how to attach the free gift to my order. Helen addressed my inquiries with grace, speed and with a smile in her voice.
Charles B. - Manitowoc, WI: Just a short note to express my appreciation for all your help. Your service is excellent, especially the follow-up service in customer satisfaction. I may not have spent a million dollars for parts, but you treated me as if I did. I like the personal attention given by the employees at AutohausAZ, and your parts menu is easy to navigate through when searching for parts. Customer satisfaction, speedy delivery and low affordable prices are the reasons that you're in the top ten selections for foreign car parts on the Internet. Thanks again! I give AutohausAZ an "Outstanding" rating for services rendered and affordable prices!
Joseph W. - Los Angeles, CA: I wanted to take this time to tell you how pleased I am with your service. When I found out I needed a new clutch, I started with the dealership. After hearing their price ($800 if you can fathom that), I decided the dealer was probably not the best place to get most value for my dollar. So I turned my attention to tuning shops in my area (LA). But that only raised more issues. Tuning shops want to sell High Performance parts for racing and I had no intention of racing or showing my car. I began to worry...How am I going to fix my clutch with OEM quality parts but for a reasonable rate? That's when I found AutohausAZ. When I first saw your ad claiming up to 70% off list prices, I figured the discounts must be for older cars or cheap parts and I would get only a minimal discount on items for my 1998 Jetta. But when I asked for a quote on my clutch and other items I found that I am saving nearly 50% off list price!!!! I couldn't believe my eyes!!! So I immediately placed my order. If it wasn't for Autohaus' ease of ordering, HUGE discounts, and friendly service, I would still be out looking for a good deal in a world of bad ones. THANK YOU!
Janice T. - Aloha, OR: This is my second purchase from your company. Buying an older Volkswagen, it's hard to find parts and also VW parts are expensive . . . most places. I had a local quote on one part of $375-$400. I found the part I needed from Autohaus for less than $50, including shipping! I received the part the next day. The parts query is very easy. You always know exactly what I need and with my second order included a part I didn't even know I needed. I feel you went out of your way to take care of me, not just make another sale. I am very very satisfied with your web site, the customer service and the especially the prices. Thank you for being there, AutohausAZ! You have a customer for life! :)
Robert M. - New York, NY: The parts I ordered arrived on time and were the ones I needed. I'm allergic to online shopping normally, but your service and prices are going to make a believer out of me. Keep it up! Thank you.
Richard V. - Lihue, HI: Fast, reliable service. Prices are very competitive. I will use them again for all my auto parts.
Moe A. - Phoenix, AZ: I am truly impressed with how efficiently AutohausAZ runs their operation. I placed a parts order at 9AM and showed up at the warehouse at noon the same day. All I had to do was identify myself to the staff, and I was promptly provided with the desired parts for my Saab. The prices were very competitive, and I found the staff to be very knowledgeable about what they do and sell. I look forward to shopping for more parts with you guys!
Nancy C. - Kekaha, Kaui, HI: Thank you for providing an excellent, easy-to-read website and offering parts at a dramatically lower cost. For the same part that I was shipped for $13.40, I was quoted $65.00! from the local auto performance parts shop here on Kauai. Thanks for helping out a starving artist who really needs to get the best deals on everything. Mahalo!
James N. - Madison, WI: Your service is spectacular. Honestly, I feel among friends who are trying to help me keep my ole VW running. Thanks!
Alan R. - Sierra Vista, AZ: Thanks, Tom, for the quick response and consideration. Your willingness to help and your prompt action are the true measures of the outstanding service you and Autohaus provide.