You Can Trust AutohausAZ's Commitment
To Customer Service - Here's Why:

AutohausAZ strives to ensure you are always protected in all your communications with us and your transactions are always risk-free via our:

Secure Online Ordering - Totally secure Thawte SSL certification
Privacy Policy - One you can truly believe is rigorously adhered to
Customer-Friendly Returns Policy - Your satisfaction is our #1 priority

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Maurice F. - Freeport, NY :    Great prices combined with excellent customer service, knowledgeable agents and free shipping. Add all of that up and it spells an unbeatable combination. I will look to AutohausAz first whenever I need parts for my Boxster or my girlfriend's Infiniti. Thank you.

Follow-Up: I encouraged my girlfriend, Cynthia, to order some rear brake pads for her 1997 Celica GT Convertible from AutohausAZ, as I have had nothing but positive experiences when ordering parts for my Boxster from AutohausAz. You have again exceeded all expectations. She was blown away when the brake pads arrived exactly 24 hours after she had placed the order by phone, and that is with your free shipping method. She now says (and I agree wholeheartedly), that ordering from AutohausAz is even better than just going to the local auto parts chain store. Especially because the AutohausAz customer service agents are not averse to taking orders over the phone (as opposed to trying to steer you to order online only) and because they are so knowledgeable about the products they sell.

You now have another lifelong customer, as we will always look to AutohausAz first for our car parts needs.

Follow-Up: Just when I thought AutohausAZ had been classified in my mental file as one of the best places to go to for auto parts, I find that I have to add another classification. This is a classification that no other company has ever earned in my years of doing business, first by mail order and now via the internet. Simply put, it is clear to me that AutohausAz has figured out AND executed the formula for creating the most satisfying, rewarding, and trouble-free shopping experience: Fair prices, large inventory, accurate order processing and fulfillment, lightning fast communications updating the customer every step of the way, excellent and responsive customer service, on top of free shipping and no sales tax.

By executing on the above formula, AutohausAZ has filled a void, a void which gets larger and larger with every passing internet day and with every other company out there seeming to be out of touch with either their inventory or with what their customers want or both!

Some of my previous orders were for my Porsche Boxster, but when my girlfriend's Toyota Celica GT and her Infiniti G20 needed suspension, brake, and ignition parts a few days ago, I placed two separate orders and sitting here right now I still can't believe how well every aspect of the two transactions were handled. This is especially surprising because I have dealt with AutohausAz numerous times before and did not think it was possible, in this internet age, for AutohausAZ to outdo itself.

You have set a very high bar indeed for how business should be conducted, as your method of doing business makes the customer feel really good about buying needed repair parts. A slip-up in any part of the transaction would result in having to reschedule the repair, or to juggle one's busy schedule. With AutohausAZ, there doesn't seem to be any reason to worry about that eventuality. I am confident that if there was ever a slip-up, I couldn't be in better hands.

The closest comparison I can come up with is that, even though the transaction is being conducted on the internet, it is better and less time consuming than going to the local chain auto parts store. It is more like going to the "pro-desk" at the old-time independent auto parts places I used to frequent. The parts get here that quickly, even with ground shipping!!!

Thank you for making my car repairs more enjoyable and for elevating my stature in my girlfriend's eyes!

Follow-Up: My girlfriend and I installed all the parts this past weekend and they were all the correct parts. That usually doesn't happen from the local auto parts store.

Carl E. - Hamilton Square, NJ :    I've purchased from you more than once, always perfect prices and delivery on OEM great stuff. Easily one of the best suppliers for parts.

PETER M. - Inglewood, CA :    I have order 4 time now from autohausAZ (2 for international shipping), easy, fast, and cheap. Good job!

Arnaldo B. - Sao Paulo - SP, Brazil:    AutohausAZ, good prices, fast and guaranteed delivery. My order arrived in Brazil in 6 days.

Anton M. - Downers Grove, IL :    The order arrived on time and well packed. Quality of products was outstanding. Prices were unmatched by competitors. Absolutely amazing service even when I had to modify it after I submitted the order. You guys are my top supplier of parts for my coveted BMW. Thank You!

Paul C. - Danville, CA :    You folks have a good business that provides quality parts service at very competitive prices. Personally, I drive an American car, so parts costs are less of a problem, but my wife has a BMW and my daughter a VW Jetta. I am always amazed at how foreign car dealers rip off their customers on parts, so I did some searching when I began to need parts for these two vehicles. You’ve won my business by having a quality process whereby one can order needed parts and get them quickly all the while bypassing the dealers with their ridiculous prices. In the most recent purchase (a fuel pump for the Jetta) I needed the part as quickly as possible because the vehicle was not drivable. Between your order processing people and UPS, I received the pump faster than was promised. I placed the order over the phone. You beat your promise to get the part out of your warehouse, and as a consequence, UPS was able to react faster as well. Thanks again for your service. I will use you again when and if I need parts for these cars.

Matthew J F. - Toledo, OH :    I've been an autohausaz customer since late last summer and satisfied with price and availablity of parts I've selected and the speed with which my orders have been processed and shipped. Today one of your representatives called to inform me that a shipment I expected to be delivered on 2/19/10 had been sent in error to another autohausaz customer. I was offered the the option to change or cancel my order and/or to receive the corrected order via priority shipping up to and including overnight delivery. I chose to modify my order and keep my original delivery date. A mistake was corrected and your company's relationship with this customer was strengthened as a result of the manner in which things were handled by your very capable staff.

Gregory P. - Rodeo, CA :    You guys are doing a fantastic job. My orders are always processed efficiently and quickly, and your prices cannot be beat. Thanks for being there. You've saved me close to $800 so far this year!

Alan M. - Buderim, Australia:    I am an australian resident ..I placed an order with autohaus for merc 190e parts on a monday and they arrived on my doorstep on the following Tuesday a time frame of 8 days carrier int express ..am amazed at the efficiency of autohaus. The parts were delivered at approx 50% of the cost of purchasing them here.. I would highly recomend buying parts from autohausaz for any planned or non urgent service or repairs..

Atef A. - Springfield Gardens, NY :    I'm so pleased that I got the chance to buy from your store. I'd like to thank you for your excellent work, your so friendly support, and your honesty.