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To Customer Service - Here's Why:

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Secure Online Ordering - Totally secure Thawte SSL certification
Privacy Policy - One you can truly believe is rigorously adhered to
Customer-Friendly Returns Policy - Your satisfaction is our #1 priority

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Maurice F. - Freeport, NY :    Great prices combined with excellent customer service, knowledgeable agents and free shipping. Add all of that up and it spells an unbeatable combination. I will look to AutohausAz first whenever I need parts for my Boxster or my girlfriend's Infiniti. Thank you.

Follow-Up: I encouraged my girlfriend, Cynthia, to order some rear brake pads for her 1997 Celica GT Convertible from AutohausAZ, as I have had nothing but positive experiences when ordering parts for my Boxster from AutohausAz. You have again exceeded all expectations. She was blown away when the brake pads arrived exactly 24 hours after she had placed the order by phone, and that is with your free shipping method. She now says (and I agree wholeheartedly), that ordering from AutohausAz is even better than just going to the local auto parts chain store. Especially because the AutohausAz customer service agents are not averse to taking orders over the phone (as opposed to trying to steer you to order online only) and because they are so knowledgeable about the products they sell.

You now have another lifelong customer, as we will always look to AutohausAz first for our car parts needs.

Follow-Up: Just when I thought AutohausAZ had been classified in my mental file as one of the best places to go to for auto parts, I find that I have to add another classification. This is a classification that no other company has ever earned in my years of doing business, first by mail order and now via the internet. Simply put, it is clear to me that AutohausAz has figured out AND executed the formula for creating the most satisfying, rewarding, and trouble-free shopping experience: Fair prices, large inventory, accurate order processing and fulfillment, lightning fast communications updating the customer every step of the way, excellent and responsive customer service, on top of free shipping and no sales tax.

By executing on the above formula, AutohausAZ has filled a void, a void which gets larger and larger with every passing internet day and with every other company out there seeming to be out of touch with either their inventory or with what their customers want or both!

Some of my previous orders were for my Porsche Boxster, but when my girlfriend's Toyota Celica GT and her Infiniti G20 needed suspension, brake, and ignition parts a few days ago, I placed two separate orders and sitting here right now I still can't believe how well every aspect of the two transactions were handled. This is especially surprising because I have dealt with AutohausAz numerous times before and did not think it was possible, in this internet age, for AutohausAZ to outdo itself.

You have set a very high bar indeed for how business should be conducted, as your method of doing business makes the customer feel really good about buying needed repair parts. A slip-up in any part of the transaction would result in having to reschedule the repair, or to juggle one's busy schedule. With AutohausAZ, there doesn't seem to be any reason to worry about that eventuality. I am confident that if there was ever a slip-up, I couldn't be in better hands.

The closest comparison I can come up with is that, even though the transaction is being conducted on the internet, it is better and less time consuming than going to the local chain auto parts store. It is more like going to the "pro-desk" at the old-time independent auto parts places I used to frequent. The parts get here that quickly, even with ground shipping!!!

Thank you for making my car repairs more enjoyable and for elevating my stature in my girlfriend's eyes!

Follow-Up: My girlfriend and I installed all the parts this past weekend and they were all the correct parts. That usually doesn't happen from the local auto parts store.

Joseph K. - Houston, TX :    I enjoyed shopping with you. I was very pleased with everything I bought from you. Good work!

Follow-Up: Just a note of appreciation for your good parts, good prices, good service and fast shipping. It is a pleasure doing business with you.

Carson I. - Sicklerville, NJ :    This is the first time I'm writing a review for anything. However I felt it appropriate at this time, because of the outstanding service I received from AutohausAZ. I received my package when promised, but more than that, I also ordered similar items from an AutohausAZ competitor. That company double-billed my Credit Card... then on top of it all sent me the wrong items. They were gracious enough to correct all the mistakes, but none the less the damage is done. Thank you AutohausAZ for your outstanding accurate and timely service.

Leonard V. - San Diego, CA :    I received my order today Tuesday November 3! I wanted to do the survey but I it wouldn't let me. I will give you "EXCELLENT" when I can do the survey and recommend my relatives, friends & co-workers to AutohausAZ for their auto part needs.

Murray H. - Auckland, New Zealand:    Just to let you know that my order arrived today safely and I am very happy with the parts. Hope to deal with you again soon.

Julie F. - San Bruno, CA :    I would like to congratulate you for and thank you for 30 years of great service! Keep up the good work and hopefully you guys will be around supporting we, the diy euro car guys in America, for another 30! THANKS AGAIN!

Aaron W. - APO, AE :    Many thanks for the fast and efficient service on my order. I am posted overseas, and my VW needed some repair. The local garage did not have the required parts (fuel pump, window regulator), and they were going to acquire them through Germany. Needless to say, I was quoted 20-25 days lead time and a price that was through the roof. Your store had everything in stock, and you churned the order out in less than a day. The parts arrived in Kuwait six days later via the military post, and the VW is back on the road...I greatly appreciate the effort!!!

Vince V. - Corona, CA :    I have been ordering parts from autohausaz for years. Great online store for auto parts, good quality with good price and fast shipping.

Norman E. - Mortdale, Australia:    I would just like to comment on the professionalism of the staff at Autohausaz. I found the parts for my '65 Beetle, at a price I could not argue with, as compared to buying the same items here in Australia. Even with shipping, it still worked out much cheaper to buy from Autohausaz, and it took only 6 days from placing an over the phone order, to receiving the items at my door in Sydney, Australia. I know where I'll be shopping in future for my spares. Keep up the good work. There should be more like you.

James K. K. - Tamaqua, PA :    Thank you so much for sending me the exact brake pads for my Jetta,106,000 miles on first set. I'll be sure to order from you on my next purchase. Wish you weren't so far away. Thanks again.