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To Customer Service - Here's Why:

AutohausAZ strives to ensure you are always protected in all your communications with us and your transactions are always risk-free via our:

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Customer-Friendly Returns Policy - Your satisfaction is our #1 priority

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But Don't Take Our Word For It,
Let Our Valued Customers Tell You What They Think:


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ED P. - SPRING HILL, TN :    I have ordered from AutohausAZ for the past 3 years as I am replacing all the main parts on my 98 ML320 & I have no complaints just praise. Great durable OEM parts & great prices. The only time I would shop anywhere else is if AutohausAZ did not have what I needed. Between me & AutohousAZ my 98 ML320 will be on the road for another 16 years, running strong & I will be saving big buck$. I have & will continue to recommend them to many others. AutohausAZ ROCKS!!!

Elias E. - Grand Terrace, CA :    I ordered from AutohausAZ several times and I always received fast shipping and great quality OEM products at fraction of the cost from the dealer. I consistently receive my orders 2 to 3 days after placing my order, and that's using the free shipping offered. Highly recommend buying from AutohausAZ. Don't fall for cheaper chinese aftermarket sold elsewhere that could fail in very short time, and end up costing you more, having to do the job twice, and may leave you stranded. I just wish AutohausAZ would carry every part, bolt and nut for my vehicles, lol.

Paul D. - Riverside, CA :    I seldom participate in surveys and other corporate attempts to elicit a consumer response, but Autohaus has EARNED the right to hear a few words of praise. From their homepage to checkout, Autohaus has created a website that reflects a deliberate and conscientious effort to ensure ease of navigation and a very competitive pricing structure, right down to the offering of free shipping upon meeting a reasonable minimum purchase. They put themselves in the minds of those who are on a quest to improve or repair their vehicle and then implement the steps necessary to ensure an informative, seamless and enjoyable experience, absent the confusion and ambiguity that less appreciable sites may offer. Intuitive and comprehensive, they are dedicated to connecting a parts seeker with their respective needs, from automotive enthusiast to novice do-it-yourselfer. You guys and gals have listened to the voices of the consumer and responded accordingly. In a nutshell, you've done good! Very good! I, as well as many others, will be back, because if we run into a snag or have a question, you have the helplines open to assist. Sincerely, great job... and this comes from someone who hates shopping for car parts! :) Linda

Kelly C. - Roy, UT :    I am very impressed with AutohausAZ, they have been very good to buy parts for my VW Jetta TDI, not only good fast service when purchasing parts but also when I had ordered some parts I didn't need the return process was quick and easy as well. I will continue to use AutohausAZ for all my part needs.

Daniel P. - Caxias do Sul, Brazil:    I'd like to say that the order was very fast and arrived in my house in 6 business days. Obviously I bought again and you be sure that frequently you will receive my orders.

Hussein M. - Belmar, NJ :    The sales staff is very professional, accommodating, and helpful. I couldn't ask for better. Shipping charges is in line with the rest of the market, no better, no worse. Everybody is raising the threshold level for free shipping thanks to increased shipping cost.

Alec S. - Olympia, WA :    I needed a fuel pump relay for my 1981 VW Rabbit Truck. My trusted local parts store wanted two weeks, and $90.00, plus whatever they had to pay for shipping. After some searching I discovered Autohausaz. Autohausaz not only had the part I needed, it was an exact OEM match to my current part. I have since made and received at least three more orders. My last order, two shock absorbers, was placed on a Monday morning. On Tuesday, After getting my confirmation of shipping email, I decided to track the shipment using the link Autohausaz sent me. I was taken back when UPS showed the package had been delivered at 5:23pm. I looked at the clock, it was 6:00pm. Sure enough, sitting at the back door I find my shock absorbers. 36 hours after ordering, my parts were at my door in Olympia Washington. I have spent around $500.00 on parts so far at, $0.00 on shipping. If I had to buy all these parts locally, I would have easily spent upwards of $1200.00 by now. On top of the fact I would probably still be waiting for the parts. When I need a part I do not hesitate to visit I have compared them to many others, and have not found any that come close to the service, selection and pricing they offer. This company knows how to treat a customer, I will not use any other. Alec Olympia, Washington

Allen B. - Newport Beach, CA :    Thank you folks. Hassle free ordering, great service, and super value. First-time customer.

Victor L. - Oakhurst, CA :    AutohausAZ always has the parts that I need for my BMW at the lowest price and with prompt delivery. Their customer service is top notch as well.

Joseph M. - Aberdeen, NC :    Just the best all around aftermarket parts house. Joe Elite Motors

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AutohausAZ won numerous awards in the past four years from Diversity Business (2008, 2009, 2010, 2011), Magazine (2008, 2009, 2010, 2011), Arizona Small Business Association (ASBA) (2008), Stevie Awards (2008, 2009), Alfred P. Sloan Award for Business Excellence (2009, 2011), ACE (Arizona Corporate Excellence) Top 25 Fastest Growing Private Companies Award (2009), Top 500 Internet Retailer, etc. View Other Awards & News Coverage. View Other Awards & News Coverage.