AutohausAZ Shipping Options
We are committed to getting your auto parts to you as quickly as possible. Consider these points when deciding the best shipping method for your parts order:
- Orders submitted before 1pm MST (excluding weekends and holidays) will ship either the same day or the following business day.
- We can't guarantee same day shipping so if you need your parts delivered BY a specific day, please select a shipping method based on your order shipping the day after you place it to factor in any possible delays. It's better to be safe than sorry.
- Shipping time is calculated in business days. Weekends and holidays are not included in the calculation.
- The day of pickup is not included in shipping time. (If UPS picks up a 3-day order on Monday, they'll deliver it on Thursday.)
- UPS Ground shipping may take up to 5-7 business days, regardless of your proximity to Arizona, because some parts may ship directly from a manufacturer. If you need your parts by a certain date, consider selecting an upgraded shipping method to ensure you receive them on time.
If you have any questions about shipping methods, contact our Customer Service team before placing your order. Call 800-240-4620 in the US (602-276-9402 outside the US) or
Free UPS Ground and Discounts on Upgraded Shipping
AutohausAZ offers free UPS Ground shipping for all orders over $75 (excluding cores) shipped within the Continental USA. We also offer additional savings to our customers worldwide:
- If you are shipping to Alaska or Hawaii, you receive credit for the cost of UPS Ground to the furthest Continental US zone. You pay only the difference between UPS Ground (continental USA) and the service level you select.
- If you upgrade to a faster UPS service, you still receive credit for the cost of UPS Ground. You pay only the difference between UPS Ground and the service level you select.
- If you are shipping internationally (to a non-USA location), you receive an automatic 55% discount off UPS published rates.
Domestic (USA) Shipping Options
UPS Ground | UPS 3-Day Select | UPS 2nd Day Air | UPS Next Day Air Saver
AutohausAZ recommends UPS as a preferred shipper due to its superior dependability and the ease of insuring, tracking and tracing your package. Consider these points on UPS domestic shipping:
- UPS Saturday delivery is only available on UPS Next Day Air service. UPS charges an additional fee for Saturday delivery.
- UPS delivers by end-of-day. We don't offer morning or noon delivery options.
- UPS does not deliver to PO Boxes. You must provide a physical street address for delivery of your order.
UPS SurePost | UPS Mail Innovations
- BE AWARE: These shipping methods will add 1 or 2 days to the regular UPS ground delivery time. If you are working on a deadline or need your order quicker, please select a shipping option that is better suited to your needs.
- Packages are picked up from our warehouse by UPS and delivered directly to your local US post office for the final delivery leg.
- The Post Office will ONLY attempt to deliver your package twice before it gets returned to AutohausAZ (the shipper).
- Deliveries are made Monday through Saturday.
- UPS & USPS will NOT guarantee delivery dates with SurePost or Mail Innovations shipping methods.
- Note - If you reside in a location where there is no postal delivery, please select UPS Ground.
United States Postal Service Priority Mail | United States Postal Service Express Mail
Priority mail typically provides 2-3 day (non-guaranteed) delivery while Express Mail guarantees 1-2 day delivery to most USA locations. Both deliver to APO/FPO addresses with varying delivery times. Consider these points on US Postal Service domestic shipping:
- All postal shipments require delivery signatures. This requirement cannot be waived so if you select postal shipping, make sure someone will be available during the day to sign for your package.
- Postal shipping cut-off times are earlier than AutohausAZ's 1pm deadline. Selecting USPS shipping may delay your order by a day.
- The US Postal Service will not investigate lost packages until at least 14 days have elapsed beyond the expected delivery date.
International Shipping Options
UPS Worldwide Expedited | UPS Worldwide Express | UPS Worldwide Saver
United States Postal Service Express Mail International
AutohausAZ recommends UPS as a preferred shipper due to its superior dependability and the ease of insuring, tracking and tracing your package. Consider these points when shipping internationally:
- Shipping and confirmed billing addresses on international payments must be the same.
- Delivery times vary on international shipments due to the potential for customs clearance delays.
- Some countries charge duties or taxes upon delivery. These charges are beyond our control and are not available to us for quoting at the time shipping costs are calculated.
Orders refused at delivery will be subject to a chargeback of all actual freight charges incurred (both directions), as well as any duties or taxes that may have been assessed. In addition, a 15% restocking charge will be assessed on all parts since delivery refusals do not comply with our return requirements.