AutohausAZ Shipping Options
We are committed to getting your auto parts to you as quickly as possible. Consider these points when deciding the best shipping method for your parts order:
- Orders submitted before 1pm MST (excluding weekends and holidays) ship either the same day or the following business day.
- We can't guarantee same day shipping. If you need your parts delivered by a specific day, please select a shipping method based on your order shipping the day following the day you place it, not the same day.
- Shipping time is calculated in business days. Weekends and holidays are not included in the calculation.
- The day of pickup is not included in shipping time. (If UPS picks up a 3-day order on Monday, they'll deliver it on Thursday.)
- UPS Ground shipping may take up to 5-7 business days, regardless of your proximity to Arizona, because some parts may ship directly from a manufacturer. If you need your parts by a certain date, consider selecting an upgraded shipping method to ensure you receive them on time.
If you have any questions about shipping methods, contact our Customer Service team before placing your order. Call 800-240-4620 in the US (602-276-9402 outside the US) or
Free UPS Ground and Discounts on Upgraded Shipping
AutohausAZ offers free UPS Ground shipping for all orders over $50 (excluding cores) shipped within the Continental USA. We also offer additional savings to our customers worldwide:
- If you are shipping to Alaska or Hawaii, you receive credit for the cost of UPS Ground to the furthest Continental US zone. You pay only the difference between UPS Ground and the service level you select.
- If you upgrade to a faster UPS service, you still receive credit for the cost of UPS Ground. You pay only the difference between UPS Ground and the service level you select.
- If you are shipping internationally (to a non-USA location), you receive an automatic 50% discount off UPS and DHL published rates.
Domestic (USA) Shipping Options
UPS Ground | UPS 3-Day Select | UPS 2nd Day Air | UPS Next Day Air Saver
AutohausAZ recommends UPS as a preferred shipper due to the ease of insuring and tracing your package. Consider these points on UPS domestic shipping:
- UPS Saturday delivery is only available on UPS Next Day Air service. UPS charges an additional fee for Saturday delivery.
- UPS delivers by end-of-day. We don't offer morning or noon delivery options.
UPS SurePost | UPS Mail Innovations  
- Packages are picked up from our warehouse by UPS and delivered directly to your local US postal office for final delivery.
- These shipping methods will add 1 or 2 days to the delivery time. If you are working on a deadline or need your order more quickly, please select a shipping option that is better suited to your needs.
- The Post Office will attempt to deliver your package twice.
- Deliveries are made Monday through Saturday.
- Delivery dates are not guaranteed.
- Note - If you reside in a location where there is no postal delivery, please select UPS Ground.
United States Postal Service Priority Mail | United States Postal Service Express Mail
Priority mail typically provides 2-3 day (non-guaranteed) delivery while Express Mail guarantees 1-2 day delivery to most USA locations. Both deliver to APO/FPO addresses with varying delivery times. Consider these points on US Postal Service domestic shipping:
- All postal shipments require delivery signatures. This requirement cannot be waived so if you select postal shipping, make sure someone will be available during the day to sign for your package.
- Postal shipping cut-off times are earlier than AutohausAZ's 1pm deadline. Selecting USPS shipping may delay your order by a day.
- The US Postal Service will not investigate lost packages until at least 14 days have elapsed beyond the expected delivery date.
International Shipping Options
UPS Worldwide Expedited | UPS Worldwide Express | UPS Worldwide Saver
United States Postal Service Express Mail International | DHL Express Worldwide
AutohausAZ recommends UPS or DHL due to the ease of insuring and tracking your package. Consider these points when shipping internationally:
- Shipping and billing (confirmed) addresses on international payments must be the same.
- Delivery times vary on international shipments due to the potential for customs clearance delays.
- Some countries charge duties or taxes upon delivery. These charges are beyond our control and are not available to us for quoting at the time shipping costs are calculated.
Refused Delivery
Orders refused at delivery will be subject to a chargeback of all actual freight charges incurred (both directions), as well as any duties or taxes that may have been assessed. In addition, we reserve the right to assess a restocking charge since delivery refusals do not comply with the return requirement for an approved RA authorization.
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