Mercedes Benz parts shopping can be very difficult if you don't understand the differences among brands. Let's clear up some misconceptions so you aren't tempted by inferior aftermarket parts that can actually do more harm than good - often costing you much more in the form of major auto repairs!
OE, OEM and OES (Factory) Auto Parts
OEM (original equipment manufactured) and OES (original equipment supplied) many times are one and the same. OE, of course, is a more generic term that refers to the brand that came as original equipment on the car. Most auto manufacturers assemble cars from purchased components and manufacture only the sheet metal components.
Therefore, the "factory part" you can buy from your Mercedes dealer was most likely made by another company, sold to Mercedes and then resold to the dealer for ultimate sale to you.
An important point many people are unaware of is the fact that multiple OES brands are not only normal but are actually mandated by international standards as part of the qualifications for ISO certification. Car manufacturers must have secondary sourcing (i.e., multiple suppliers) for certain types of parts in order that any problems with one supplier will not disable the car manufacturer's production and allow for substitution of the other brand for new production and any warranty replacement or repairs.
As an example, the original VDO pump may be interchanged with the Bosch unit with equal performance, the ZKW foglight may be interchanged with the Hella unit or the Norbbitt brake rotors replaced with Zimmermann.
We deal directly with many OEM/OES companies and stock the exact same parts as your local Mercedes dealer - usually at substantially lower prices! It may not always come in a package with Mercedes' name but it is, in fact, the very same part, manufactured by the very same company.
Why pay for all those middlemen when you can get the exact same part at Autohaus? Autohaus strives to supply one or all of the original equipment brands when available - usually the most commonly used brand is the more available one at a cost savings that we can pass along to you, our valued customer.
That's why our price may be 20%-90% below your Mercedes dealer's price. You're not skimping on quality - it's the same quality as the dealer's part. You're just cutting out the overhead caused by too many middlemen.
Dealer Only Parts
"Why doesn't the aftermarket have replacement parts for my 2003 Mercedes?" All too often we hear this question on non-maintenance type parts and it's frustrating for both you and for us.
Most Mercedess will require some repair work in the first or second year. Unfortunately, some parts for these repairs may still only be available through the Mercedes dealer.
Often OEM and OES companies cannot release OE parts for "new" cars into the aftermarket (because of licensing agreements) until a few years have passed. This restriction allows the car maker to recoup tooling costs, build in repair revenues for the dealers and justify larger OEM production runs to keep costs down.
Although irritating that some parts are "dealer only", it's in your best interest for warranty purposes. As new car warranties get longer, the dealer must maintain cars that fail to perform for longer periods of time. In the case of emission-related parts, the U.S. government has regulated many of these warranties to keep up with EPA rules. So if you're driving a newer Mercedes, you may need the dealer for a few more years on certain items.
OEM/OES vs. Aftermarket Parts
The true "aftermarket" part is one that's been copied from the OE part. In many cases, this is done to offer a lower cost alternative. But in most cases the benefit of the lower price is far outweighed by its major disadvantage - it's usually an inferior product and ends up costing you much more in the end in avoidable repairs.
There are, of course, exceptions to this rule as car makers try to reduce assembly costs by going to lower cost alternatives on parts that wear out and routine maintenance parts.
But, beware: Aftermarket parts stores - the big name mass merchandisers you find on every street corner - normally carry ONLY "aftermarket" copies of OE parts. It's the most cost-efficient way for them to compete on price with the thousands of other parts stores. Besides, most of their customers care more about price than performance anyway!
OEM/OES Brands Available at Autohaus
Autohaus doesn't believe in cheap aftermarket imitations. We won't sell inferior parts. We'd rather have a select clientele of satisfied, knowledgeable customers than a million customers who don't understand the difference.
Our customers know how important fit, performance and quality are and they want to get the highest quality parts possible for their Mercedes repairs - those that fit and work like factory-original, OEM parts.
We routinely test new brands to find the highest quality products for our customers. We've spent nearly 25 years researching the best available brands for each and every type of part we sell. And, we only stock those brands that meet our stringent price/quality requirements - the best available part for the job!
We also believe in giving customers choices. Many parts are stocked in both the OEM/OES brand and a lower cost alternative that's at least equal to the quality of the OE brand. This gives you the choice between the OE part and a higher quality alternative.
Here are just a few OEM/OES brands stocked at Autohaus
Robert Bosch Company is the single largest parts supplier for European cars. What started as Robert Bosch's "Workshop for Precision and Electrical Engineering" over 100 years ago, has become one of today's most successful engineering enterprises.
Pioneers of fuel injection technology over 30 years ago, Bosch is the industry leader in fuel injection technology and is the major OE supplier to nearly all car manufacturers worldwide. Bosch developed the first fuel injection system with a high-pressure electric fuel pump in 1967 and continues to pioneer innovative designs and technology.
Bosch ignition systems are OE on most European cars and have been for many, many years. Whether it's an old points-and-condenser type distributor or the latest high-tech distributorless ignition system, Bosch built the unit for the car marker. The replacement parts - from cap, rotor, points, condenser and Hall sender to distributorless coils and connectors - are all the original parts or the updated version of them from Bosch.
Bosch also offers the best warranty in the marketplace. They stand behind all products for a minimum of 12 full months, unlimited mileage! They also provide a 2-year roadside assistance warranty on starters and alternators - they'll pay for your jump start or tow should one of these products fail. Bosch offers a lifetime warranty on wire sets!
Bosch manufactures thousands of different components for cars - from fuel pumps to air flow meters to electronic switches and relays to headlights and filters. In fact, Bosch is the OE brand at most car manufacturers worldwide.
As a Bosch Warehouse Distributor, Autohaus stocks thousands of Bosch products for your import car and can special order thousands more. Is it any wonder people worldwide come to Autohaus for all their Bosch needs?
Sachs-Boge (The Mannesmann-Sachs group of companies) includes Boge suspension (shocks/struts, bushings, etc.), Boge rubber-to-metal (engine mounts, suspension mounts, bushings, etc.), Stabilus gas springs (hood, trunk and tailgate shocks, convertible top cover supports, etc.), Fichtel-Sachs drivetrain (clutches, fan clutches, etc.) and Mintex brake products (Mintex/Textar brake pads).
Boge suspension and rubber-to-metal have been the European supplier of shocks/struts, bushings and mounts to the auto makers since 1931, with manufacturing plants in 72 countries around the world. With their outstanding lifetime warranty of shocks/struts, you never have to worry about the performance and longevity of the parts.
And, Fichtel-Sachs/Borg&Beck clutches have been OE (original equipment) on European cars in one form or another for over 100 years. Still the world leader in clutch technology and innovation, Sachs clutches are found in cars the world over, including US car makes.
Mintex brake products also have over 100 years experience supplying the auto makers of Europe, including the manufacture of Textar OE brake pads on Mercedes. It was the first brake pad company in Europe to earn the new "Regulation 90" approval for safety in meeting or exceeding OE specifications on its pads. All the pads are built to OE specifications for material compound, are non-asbestos for health safety and are low dusting for cleanliness of your wheels.
Sachs' Stabilus/Lift-O-Mat brand is the major supplier of hood, trunk and tailgate shocks on all European cars. The replacements are exactly the same specs as that which was on your car on the showroom floor so you know when you buy Stabilus you'll be able to restore the lift that you expect when you open your door.
Once again, Autohaus stocks a large assortment of Sachs and Boge products - all of which are OEM/OES and are either on your car already or are factory-approved as a replacement part. And, like Bosch, Sachs stands behind their products with a minimum 12-month warranty - lifetime on shocks.
ATE supplies brake and hydraulic components as an OE supplier to most European car makers. From calipers to master cylinders to brake discs, brake drums and much more, somewhere on your car is the name ATE!
Balo brake rotors were the OE brand on BMWs throughout the 1990s and continue to be the major supplier to European car makers. For quality of manufacture, resistance to warping and superior fit and performance, Balo is the professional's rotor of choice for most BMW models.
Bando is the OEM belt of choice for all Asian cars. It's designed to properly fit the pulley grooves at the correct ride level to give superior performance and durability.
Behr has long been known for its refrigeration and cooling system parts on Mercedes Benz and BMW. From A/C parts to radiators and thermostats to A/C control systems, Behr is the OE brand on many European cars. Through its worldwide affiliations with other companies, its name is also found on many replacement refrigeration and cooling system parts for other makes of automobiles.
Brembo brake discs, designed specifically for the Formula One racing circuit, are now offered for street use. Since 1961, Brembo has been the exclusive supplier of brake calipers to Porsche and brake rotor supplier to racers worldwide (FIA Rally, Formula One, CART, NASCAR, Porsche, Ferrari and more). You can't do any better for fit and performance than Brembo.
Continental (aka CRP, Conti, or Conti-Tech), according to most experts, is the only belt you should put on European cars. Continental is an OE supplier and its superior, service-free belts outlast any other brand on the market. Continental also produces many of the OE hoses found on your car.
Daikin is one of a group of affiliated clutch brands manufactured in Japan for Honda, Nissan and Toyota. It is a market brand containing the original FCC clutch products found on these cars. With original material, fit and performance, Daikin is the clutch component brand to use on your Japanese car.
Febi Bilstein is known for OE suspension and steering systems. From Bilstein shocks and struts to Febi bushings, tie rods and control arms, you're assured of high quality products from Febi Bilstein.
FHE is synonymous with BMW radiators but it also manufactures replacement radiators for other European cars. Used first as the factory replacement brand by BMW, it is considered one of the top quality radiators for all applications for which it is available.
Fichtel-Sachs clutches - see Sachs Boge above.
FTE/FAG is world-renowned for its bearings, tensioner assemblies and hydraulic cylinders. Again, another brand name that probably came as standard equipment on your car.
Girling/Lucas is another large OE manufacturer of brake and hydraulic products. If you don't have an all ATE brake system, it probably has the Girling/Lucas name on it.
GK, a division of Kolbenschmidt, is an OE manufacturer of water pumps. They offer superior quality and performance for German cars.
Jurid brake pads (a division of Bendix/Allied Signal) were the OE brand on BMWs throughout the 1990s and continue to be the major supplier in Europe. For fit, finish and performance, you can't do better than Jurid for your BMW.
Kolbenschmidt is an OE brand name that can be found on hundreds of quality metal parts throughout the European car market - engine blocks, pistons, bearings, induction pipes, water pumps and other high-grade components. With such diverse and time-tested engine experience, Kolbenschmidt is a testimonial to "competence around the engine".
Laso offers superior quality OE water pumps for Mercedes and BMW.
Lemfoerder is the OE brand for heavy metal parts on most BMWs, such as control arms, support arms and bushings. Lemfoerder is always the highest quality original equipment (OE) brand you can find. Now also known for many other automotive parts and kits, you can count on Lemfoerder to be a perfect fit every time.
Lobro, a division of GKN Drivetech, is the OE CV joint, U-joint and axle boot king for European cars. GKN is the largest manufacturer of new OE constant velocity products with over 40% of the total world market. In fact, GKN has been the world leader in front-wheel drive engineering for almost 40 years.
Mahle/Knecht, Hengst, Mann-Hummel and Crosland are all high-quality OE suppliers in Europe of various automotive filters. Air filters, fuel filters, oil filters, power steering filters and AC/pollen/micro filters are the most common maintenance items on cars today and these quality brands will ensure OE specification service, fit and performance.
Meyle Products, located in Hamburg, Germany, offers a constantly expanding range of high-quality steering and suspension products (tie rods, center/drag link, control arms, support arms, ball joints, bushings and kits and more) for European cars.
Mintex brake pads - see Sachs Boge above.
Nissens is a Danish alternative radiator brand for Audi, BMW, Mercedes Benz, Saab and Volvo. These radiators incorporate all the latest updates to OE specs, fit exactly as the original brands and are often a more cost-effective solution than the OE brand.
NSK, GMB, KML and FCC - These four Asian manufacturers offer a wide range of OE components (bearings, water pumps, clutches and more) for both Asian and European cars. Superior design and durability make these products the best you can buy for Asian cars.
Ocap engineers and supplies steering and suspension sub-systems for some of the most prestigious sports cars, private passenger cars and special vehicle manufacturers in the world. OCAP's strength lies in its dynamism and expertise to partner with OE manufacturers from the earliest stages of designing and engineering to FEM analysis and bench testing.
Pagid brake pads are an OE or better alternative brand and are preferred by many professionals for numerous European cars. As an OE supplier of brake pads for Audi, BMW, Mercedes, Saab, Volkswagen and Volvo, these pads have the most up-to-date formulation and shims for optimal performance and noise reduction.
PBR Deluxe (Axxis, Repco, MetalMaster) is a brand that's changed its name several times over the past several years but not its high quality. Although not OE on any car, PBR Deluxe brand pads are a popular replacement brand for most car makes. In the standard "Deluxe" line, they produce an organic pad that performs quietly and cleanly on your import car. The "MetalMaster" line of full metallic pads are a durable, high-quality, all-metallic pad designed for certain applications to either replace semi-metallics or extend pad life.
Pierburg appears on several fuel pumps in Volvo and Saab cars and is an excellent alternative for many other cars. The compact design and quiet operation of the Pierburg pumps are renowned.
SKF SKF is the leading global supplier of products, solutions and services in the rolling bearing and seals business. SKF was founded in Sweden in 1907 and currently operates 76 production sites in 22 countries. They are reknowned for their high quality products for a wide variety of car makes.
Stabilus hood, trunk and tailgate shocks - see Sachs Boge above.
Textar brake pads are the OE pads on most Mercedes-Benz cars and have been for many, many years. Formulated for quiet operation and high performance, there are no better pads for most Mercedes original applications.
VDO-Siemens is world renowned for its electrical parts, pumps, sensors and switches. An OE brand on many European cars, VDO is now part of the Mannesmann-Sachs group of companies. This partnership merges their respective areas of long-established expertise and sets new standards in automotive design by fusing technological know-how with a dynamic, synergistic approach.
Victor Reinz, Goetze, Meistersatz, ElringKlinger are the four companies representing nearly every OE gasket or seal found in European cars. If you need a seal or gasket - from valve cover gaskets to head sets to axle seals - it will probably have one of these names on it at Autohaus.
Zimmermann brake rotors were our original and only Porsche brake rotor supplier but they have expanded tremendously over the past few years. The quality is second to none as replacement on all late model import cars - not just Porsche - with the high demand on ABS high-pressure systems. Heat fade resistance and longevity are Zimmermann's strong suits and Zimmermann brake rotors are one of your best buys for great braking performance.
Adler, Nissin and NTP OEM hydraulic products are known for their durability and proper fit. This is the only master cylinder you want to put on Hondas.
This is only a small sampling of the OEM/OES manufacturers who supply Autohaus' OE inventory for European and Japanese cars. For a more complete listing of the brands and types of parts Autohaus carries, be sure to investigate the Products & Brands page.