Shipping & Ordering Information at AutohausAZ
Free Ground Shipping on Orders Over $48
Excludes Alaska and Hawaii
We are committed to getting your order into your hands as quickly as possible. Whether we need to ship it from multiple locations or choose to expedite your order, we do what's needed to save you time and money.
- Often orders placed M-Fri before 1pm MST ship same day. However, may take up to 1 business day to ship (Ex: Order placed Friday at 2:30 pm will process Monday and ship as late as Tuesday).
- Standard Ground may take up to 5 business days from pick-up to delivery.
- All Orders are fully insured.
- Carriers assess a $15 charge for address corrections, please ensure your address is correct.
- Only UPS Red Saturday is guaranteed to deliver on Saturday.
- We are unable to ship out orders on Weekends or Holidays, we would if we could.
75-80% Off Retail 2-Day Shipping Rates on Orders Over $48 (For when your car is up on the rack.)
For our customers that want that 2-Day "insurance", we offer 2-Day shipping that is below our cost. We really want our customers to understand how much their time means to us, so upgrade your order and we'll eat a portion of it.
- These orders will deliver 2 days after processing. (Ex: Ships Wednesday, Delivers Friday)
- These will often ship "2-Day" from Arizona, but due to warehouse coverage may ship Ground intrastate if 2-Day isn't an option (Ex. CA-CA or FL-FL).
Ground Shipping on Orders Under $48
While we offer the lowest FREE Ground around, sometimes you just need something small in value. We have the same ground service (2-5 days) on these orders and all freight charges are calculated based on weight and proximity to our locations.
Economy Shipping (between 3 - 6 days for packages with a weight under 1lb)
This method is designed to save you money on small orders. This method is perfect for light bulbs, gaskets, seals, and any other small components.
Delivery time isn't guaranteed, however, is made M-Sat.
- Eligibility is restricted to 1lb or less and you must be able to accept postal service.
- Flat Rate of $6.99, no matter where you live.
- Up to 2 delivery attempt before your order is returned to AutohausAZ.
USPS Orders (For PO Boxes, Military and smaller-sized orders)
USPS often delivers within 4 days but is not recommended for heavier orders. USPS does deliver on Saturday, and is the only method available for PO boxes.
- Only option for APO/FPO/PO Boxes
- All deliveries require a signature, please select Ground if no signature requested.
- Express Mail is guaranteed to deliver 2 days from shipping.
- Up to 2 attempts will be made to deliver your order.
- Investigation for lost parcels occurs after 14 days has elapsed.
Will-Call (For our local, loyal customers)
We give all of our Arizona customers the option to pick-up their order and meet some of our friendly staff here at 2850 S. Roosevelt suite 102. Orders are not guaranteed to process the same day you place it, however, will save you time in transit. If you're in a pinch contact one of our CSR's and they should be able to give you an idea of when it'll be ready.
- Will-Call is available M-Fri 8am-4pm, excludes holidays and weekends.
- This option is FREE for all eligible orders.
- You will save the day in transit, processing may take 1 business day.
International Shipping (UPS/USPS options, get it faster than you think)
Anybody in the world may order from AutohausAZ, we recommend using UPS for their dependability, ease of insuring and traceability of your packages.
- International customers receive an automatic 55% off expedited retail rates.
- We require shipping and billing addresses to match, this is for your protection.
- Some countries charges duties, or brokerage fees upon delivery. These charges are the responsibility of the customer.
TRACKING INFORMATION WILL BE FORWARDED AS SOON AS YOUR ORDER DEPARTS.